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Kayakapi Premium Caves - Cappadocia

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Kuscular Sokak No:43 Kayakapi Mahallesi, Urgup 50400 Turkey
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2085)
Room & Suite (855)
Pool & Beach (108)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kayakapi Premium Caves - Cappadocia
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 123 hotels in Urgup
Location
Cleanliness
Service
Value
Travelers' Choice
As being one of the first settlement zones in Cappadocia’s centrally located city of Urgüp, the historical site of Kayakapi neighborhood – which is also known as the “Landowners’ Neighborhood” - has returned back to its glory days under the name of Kayakapi Premium Caves – Cappadocia. Kayakapi Premium Caves – Cappadocia, supported by UNESCO and World Heritage Center, is formed by hundreds of cave houses and historical structures. You can be one of the special guests of this historical neighborhood with its 10th-century Cave Church, the historical Mosque dated back to Seljuq Empire and the House of St. John the Russian with its unique Urgup / Cappadocia view. The Cave Rooms, Suites and Mansions with the sizes varying from 33 m² and 253 m², which are designed for your daily needs and luxury holidays, are waiting for their new owners.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children's television networks
Free shuttle or taxi services
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
iPod docking station
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Turkish
Hotel links
Special Rate:Special rate available
1852Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
Ambassador703500 wrote a review May 2021
1 contribution2 helpful votes
Please be very careful with your belongings at this place. The property is beautiful and staff is friendly however the environment is not conducive to a safe atmosphere. My wife had her wedding rings and watch stolen at the spa. In a five star property like Kayakapi guests should feel safe to leave their belongings in a private changing room — it didn’t feel appropriate that the two spa attendants were going in/out while you’re changing. Next time when you’re there and book spa services, you should explicitly say that please don’t go in/out while present in the changing space. Our experience was analogous to a theft that took place in 2015 (adding the screen shot below). Few other things to keep in mind: 1. Don’t depend on leveraging reliable Wifi to do any work. I wanted to plug in for a bit and take care of some emails in the morning but kept getting booted out / losing connection 2. Location of the air condition in the room can greatly influence the realized temperature. If you’re a light sleeper or prefer cooler temperature, pls keep in mind. I had this issue in the middle of the night and had to change rooms with our other family member (luckily we were right next to each other) 3. They have a great shuttle service that can take you to town. Just remember that there are no returns - so pick up a taxi on your way back 4. The Manger Abbdurahman is very responsive / pleasant and make sure you reach out to him for special requests. It was very unfortunate he couldn’t do anything about our stolen belongings though he did try 5. We’re very sad this happened to us in a acclaimed “five star” facility… in a matter of minutes and would hate for anyone else to experience anything remotely close to this so be careful
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Date of stay: May 2021Trip type: Traveled with family
2 Helpful votes
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Sue T wrote a review Apr 2021
35 contributions14 helpful votes
Hotel's Favorite
Unparalleled service!! Starting weeks before our arrival, guest relations answered our many, many questions and helped us to arrange some amazing excursions! Everything was so personalized. They even arranged for a lab person to come to our room to do our pre-departure covid testing, and hand deliver the results 2 hours later, (necessary for return to USA during pandemic). The guest rooms are caves built into huge rock formations, very unique and also very luxurious! They’ve won all sorts of well deserved awards! The staff were exemplary! They were always available to help, yet never overbearing. They are your advocate if you have any issues. They are your travel agent and advisor- just can’t say enough about how accommodating they were!! Thanks again Kayakapia!!
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Date of stay: April 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Yakup Dinler, Owner at Kayakapi Premium Caves - Cappadocia
Responded 26 Apr 2021
Dear Sue; First of all thank you very much for your 5* review on TripAdvisor regarding your stay at Kayakapi Premium Caves - Cappadocia the "first" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey and the 9th Best Hotel in the World according to TripAdvisor’s “Travelers Choice 2019 Awards”. We are delighted to read your detailed review that you had great time during your stay at Kayakapi Premium Caves - Cappadocia and as a part of this you have rated us as "Unparalleled Service!". Once again thank you very much for your rating / review and hope to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey. Yours Sincerely; Yakup Dinler Chairman of the Board
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Twinkle1991 wrote a review May 2021
2 contributions1 helpful vote
I stayed here for one night but unfortunately had a terrible experience and changed hotels. The only reason they have good reviews is because they push guests to write positive reviews. During a massage service at the spa, my wedding rings and watch were stolen. There are two ladies who work at the spa and they make you feel very comfortable but once my rings went missing they became hostile instead of trying to help me. While I was showering in the spa, they came in and out of the changing rooms and give you no privacy. During COVID, they let other guests into the changing rooms even though they say they limit the number of people to only one couple or family. The hotel definitely takes advantage of foreign guests because they are desperate for business. The hotel management did nothing even after we complained to the owners. I spent 6 hours at the property trying to get their help and sent an email afterwards - complete silence. If you don’t mind being paranoid on your vacation then maybe Kayakapi is for you but I’m never going to stay here again given how deceitful the workers are.
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
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Khaled Q wrote a review Apr 2021
Jerusalem, Israel3 contributions2 helpful votes
A memorable 3 night stay in this magical property in a very unique destination . Very welcoming professional staff attending to every detail . We were upgraded to the very spacious suite 107 . Cannot say enough about the high standard of service in all departments especially the restaurant . Special thanks to Nihal who organized all our private tours and activities flawlessly . Already looking forward to a return visit .
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Date of stay: April 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Yakup Dinler, Owner at Kayakapi Premium Caves - Cappadocia
Responded 26 Apr 2021
Dear Khaled; First of all thank you very much for your 5* review on TripAdvisor regarding your stay at Kayakapi Premium Caves - Cappadocia the "first" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey and the 9th Best Hotel in the World according to TripAdvisor’s “Travelers Choice 2019 Awards”. We are delighted to read that you had great time during your stay at Kayakapi Premium Caves - Cappadocia and as a part of this you have rated us as "Magical Property!". Once again thank you very much for your rating / review and hope to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey to Jerusalem / Israel. Yours Sincerely; Yakup Dinler Chairman of the Board
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Yahya S wrote a review Apr 2021
1 contribution1 helpful vote
We visited cappdocia for our honey moon after being told by Zara hotel they did not welcome our nationality. We tried kayakapi and had the most amazing experience. The views, the people and staff were all amazing and welcoming. The hotels are designed inside a cave but it’s not your typical cave. The rooms are designed beautifully and reallly brought out the beauty of both cappdocia and the caves. Will definitely go again in the summer or whenever we visit cappdocia.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Yakup Dinler, Owner at Kayakapi Premium Caves - Cappadocia
Responded 3 Apr 2021
Dear Yahya; First of all thank you very much for your 5* review on TripAdvisor regarding your stay at Kayakapi Premium Caves - Cappadocia the "first" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey and the 9th Best Hotel in the World according to TripAdvisor’s “Travelers Choice 2019 Awards”. We are delighted to read that you had great time during your "honeymoon" stay at Kayakapi Premium Caves - Cappadocia and as a part of this you have rated us as "Amazing & Wonderful!". Once again thank you very much for your rating / review and hope to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey to Pakistan. Yours Sincerely; Yakup Dinler Chairman of the Board
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PRICE RANGE
US$132 - US$318 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyCappadociaUrgup
NUMBER OF ROOMS
44
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Frequently Asked Questions about Kayakapi Premium Caves - Cappadocia
Which popular attractions are close to Kayakapi Premium Caves - Cappadocia?
Nearby attractions include Peri Bacalari (1.2 km), Soganli Valley (0.8 km), and Temenni Tepesi - Wish Hill (0.8 km).
What are some of the property amenities at Kayakapi Premium Caves - Cappadocia?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Kayakapi Premium Caves - Cappadocia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kayakapi Premium Caves - Cappadocia?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Kayakapi Premium Caves - Cappadocia?
Yes, free parking is available to guests.
What are some restaurants close to Kayakapi Premium Caves - Cappadocia?
Conveniently located restaurants include TIK TIK Kadın Emegi, Dunya Iskender Kebap, and Sofra Restaurant.
Are there opportunities to exercise at Kayakapi Premium Caves - Cappadocia?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kayakapi Premium Caves - Cappadocia have an airport shuttle?
Yes, Kayakapi Premium Caves - Cappadocia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Kayakapi Premium Caves - Cappadocia located near the city center?
Yes, it is 0.9 km away from the centre of Urgup.
Are any cleaning services offered at Kayakapi Premium Caves - Cappadocia?
Yes, dry cleaning and laundry service are offered to guests.
Does Kayakapi Premium Caves - Cappadocia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.