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Riveredge Resort

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17 Holland St, Alexandria Bay, NY 13607-1097
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US$93
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Free cancellation until 26/10/21
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Traveler (241)
Room & Suite (90)
Pool & Beach (17)

About

#6 of 14 hotels in Alexandria Bay
Location
Cleanliness
Service
Value
With water on three sides of the building, Riveredge Resort offers spectacular views of marinas, Alexandria Bay, and Boldt Castle, right from your private balcony. Stay in one of the recently renovated Castle View Rooms for a most romantic getaway.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
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Room features
Air conditioning
Private balcony
Telephone
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English
675Reviews6Q+A100Room tips
Traveler rating
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  • 85
  • 55
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Popular mentions
Ashley wrote a review Mar 2021
1 contribution
Our stay wasn't horrible but the rooms definitely need some updating! The room was clean. We had a jacuzzi suit and I'm not sure about anyone else but I'm not a fan of all the mirrors! The bed was comfortable but the pillows were not! The price wasn't too bad but that's probably because we stayed off season!
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Date of stay: March 2021Trip type: Traveled as a couple
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dcb wrote a review Oct 2020
3 contributions
We recently stayed here. Never so disappointed in a stay. Rated #2 for best value. I guess that doesn’t say anything about the cleanliness of the room. Shower head leaked and we went to the front desk and told them about the shower head and how filthy the room was especially the bath tub. The front desk seemed uninterested in our observation but they did replace the shower head. There is a review on this room in recently about a leaking shower head but they must not read their reviews. As far as the bathtub and grimy floors were not addressed. I am sure they are playing the COVID-19 card. The high rating of this hotel doesn’t say much for the other hotels in the area.
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Date of stay: September 2020Trip type: Traveled with family
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Cindy P wrote a review Sep 2020
Lebanon, Pennsylvania7 contributions2 helpful votes
While it looks like a great place they are using POOR excuses for not taking care of the pople that support them. Can you imagine staying some place for 6 days and they do no cleaning of your Room it is your job to dump your trash clean your toilet get new towels etc. and no discount. They should be trying to provide superior service in these unprecedented time. The restaurant staff was miserable and unaccommodating. One morning you get a large pot of coffee for $9.00 and the next it is a single cup pot for the same price. Room service was terrible. The toilets stank and the hot tub had grit all over the bottom. Not to mention no towels in the pool area. Came outside in the evening to enjoy the river and use the gas firepit. Opps no lighter or matches available.. to bad... sorry don't know what to say. In the beginning I was trying to make excuses because of covrid but really there is no excuse for a mismanaged resort. Good luck won't be coming back. Keep your expectations low.
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Date of stay: September 2020Trip type: Traveled as a couple
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EllenLS wrote a review Aug 2020
Brockport, New York39 contributions26 helpful votes
I just spent 2 night in a King Jacuzzi suite overlooking the marina. If you're looking for location, it's great. BUT...this beauty has seen much better days on the inside. The bed was comfortable, the pillows were not. The carpeting was worn, the dresser needs to be sanded and stained, wallpaper was separating, tiles loose, caulking missing, no coffee cups for the coffee maker and hardly any soap. As we left after the first night, I saw housekeeping and told her we would need fresh towels, she handed me two with washcloths, which I placed in the room, and wrongly assumed she would pick up the soiled ones. They never entered the room to clean it. Leaving today, we passed by the skylight and there was chipped ceiling on the floor. Sorry, but I won't be back.
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Date of stay: August 2020
Location
Service
Sleep Quality
1 Helpful vote
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DocSnott wrote a review Aug 2020
Binghamton, New York10 contributions15 helpful votes
Horrible cancellation policy makes it so I will never book here again, there are so many more reasonable options that you should need to book there either. Read the fine print if you book in advance and there is bad weather coming you are stuck for a minimum of $243 cancellation fee which is just desperate in my opinion. I stayed there twice this Summer (4nights) ate there, bought drinks there and spent over $2k for a family of 5 and they have the audacity to hit me for a cancellation fee for cancelling 4 days before my reservation date. Not a good business model in my opinion. They will never get my business again.
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Date of stay: August 2020Trip type: Traveled with friends
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PRICE RANGE
US$104 - US$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riveredge hotel alexandria bay
LOCATION
United StatesNew YorkAlexandria Bay
NUMBER OF ROOMS
128
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Frequently Asked Questions about Riveredge Resort
Which popular attractions are close to Riveredge Resort?
Nearby attractions include Nav's popcorn shop (0.4 km), Cornwall Brothers Store & Museum (0.3 km), and Good Dog Charlies (0.3 km).
What are some of the property amenities at Riveredge Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Riveredge Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Riveredge Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Riveredge Resort?
Yes, free parking is available to guests.
What are some restaurants close to Riveredge Resort?
Conveniently located restaurants include Coffee Pot Cathy's, Cavallario's Steak and Seafood House, and Lil' River Fudge Co..
Are there opportunities to exercise at Riveredge Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Riveredge Resort located near the city center?
Yes, it is 0.8 km away from the centre of Alexandria Bay.
Are pets allowed at Riveredge Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riveredge Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Riveredge Resort?
Many travellers enjoy visiting Cornwall Brothers Store & Museum (0.3 km).