We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bonnie Castle Resort & Marina

Save
Share
31 Holland St, Alexandria Bay, NY 13607-1000
Lowest prices for your stay
Lock in the lowest price from these sites
TripadvisorUS$107
Hotels.com
Expedia.comUS$107
eDreamsUS$107
Priceline
FindHotelUS$107
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (160)
Room & Suite (39)
Dining (14)

About

#7 of 14 hotels in Alexandria Bay
Location
Cleanliness
Service
Value
Located on the shores of the St. Lawrence River in Alexandria Bay, New York, Bonnie Castle Resort is your gateway to the breathtaking beauty of the Thousand Islands. A world of beauty, history, and relaxation awaits you at Bonnie Castle Resort. Enjoy fine dining in our Manor House Restaurant, grab a sandwich on the dock at The Pointe Bar and Grill, relax by the pool, or simply sip a cocktail on our expansive decks overlooking Boldt Castle on Heart Island. Visiting by boat? Take advantage of our full-service marina. Whether you're looking for a fun family getaway or a perfect spot to host your wedding or other event, Bonnie Castle Resort and the Thousand Islands region offer something for everyone. We look forward to making your stay as enjoyable and relaxing as possible.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Snack bar
Vending machine
24-hour front desk
Show more
Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
1134Reviews17Q+A100Room tips
Traveler rating
  • 325
  • 323
  • 274
  • 125
  • 87
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
lisa g wrote a review Apr 2021
Potsdam, New York1 contribution
I brought my family there for Easter. It was off season which meant the restaurant wasn't open. That was a small price to pay for having the entire wing of rooms inside the pool area. We rented three rooms that all connected and each room had a different style hot tub in it. It was so perfect. The first night the fire alarm went off and the actual owner of the resort was there. She was so pleasant and nice. She actually asked our opinion and it felt like she was listening. After leaving we left a piece of mail in the room. They contacted us a few times and we didn't answer. They were such caring individuals and knew it was from the school so they didn't give up. Once contacted, they sent the mail to my address for me in a new envelope. That doesn't happen just anywhere. Most places would have just tossed it. I will stay here again and again. The owner is a local and they will get my business every time!! I will be back soon.
Read more
Date of stay: April 2021
Value
Location
Service
Room Tip: 201 has a heart shaped jacuzzi and would be a great choice for couples.
See more room tips
Helpful
Share
GeorgiaJoe N wrote a review Dec 2020
8 contributions
We stayed overnight with a fantastic view of Boldt Castle, it was great to watch the ships too! Our room was nice, clean, heat worked great, new flooring, bathroom needs remodeling, bed was comfy. We walked around the resort and it was very nice! Unfortunately, everything was closed. Check in and check out were perfect. We're definitely staying again!
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Share
melodicagony wrote a review Nov 2020
Buffalo, New York17 contributions9 helpful votes
This is a truly terrible hotel! There are much, much better places to stay in Alex Bay. The service is terrible. The desk staff that I dealt with were dishonest, truculent and smug. Not a great way to be greeted after an exhausting day. The room I stayed in looked like the Section 8 tenements I often inspect. Decaying, in poor repair, with outdated furnishings. Arrived to find out that the reservation I made three days prior was not in their records. Explained to the front desk employee that I made it on the phone with a man a few days ago. She insisted that I must have called a travel agency because there were no men working at the front desk. After a few minutes of condescending me she remembered that the manager, Mike, was male and could have taken my call. Moving on, I got a room. Asked for and received a cot but was not told there was a $25 fee for it. At check out, I was presented with a bill for $150 and it was explained that the extra person, the cot and taxes brought the total from the quoted $89 to $150. I asked why none of this was explained when I made the reservation or checked in and was flatly told that it "must have been". Negotiated a $20 refund since my CC had already been charged. Called the manager, Mike, a few days later to discuss and he seemed receptive but no further refunds were received. Be sure to ask questions when making a reservation and get it in writing if possible! Don't count on the staff to be organized, informed or honest. I won't stay here again and I'll be sure to let all my colleagues and friends know since we travel to A-Bay a lot. Captain Thomson's is a much nicer hotel and I've never had a problem there.
Read more
Date of stay: November 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Share
Shanell B wrote a review Oct 2020
50 contributions7 helpful votes
+1
NO NO NO - do NOT book this MOTEL*** if I could give a zero I would. My fiancé tried to surprise me with an overnight stay (since we never been here) and as soon as I read the reviews I wanted to book somewhere else (no offense to him) - forget about the fact they failed to let guests know that almost everything is closed for the season...but they charge $203 for this room and this MOTEL isn’t worth even $50. We couldn’t cancel either or else we would’ve went elsewhere. WORST EVER. Eating the $200+ would’ve been a better option then staying the night here. Everything on their website is a lie and VERY misleading. The “resort” is nothing more then a high class road side dump. They obviously have their cancellation policy in place for a reason. RUN FAR AWAY. Not the staff’s fault at all, they actually were very nice but this place is a dump by definition. I have nothing good to say unfortunately and the staff must have a difficult job because we stood by a listened to people complain before WE even checked in. HORRIBLE. ****Also not handicap accessible, stairs only from what we could see****
Read more
Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
johanna0713 wrote a review Oct 2020
Honesdale, Pennsylvania70 contributions6 helpful votes
The pictures shown have what looks like laminate flooring. Our room had old stained carpet. The room set up was not as picture either. The Jacuzzi tub was in corner of the bedroom. The tub was missing buttons, the paint was peeling, and the chair in the room was stained. The outlets were pulling out of the wall. Just not what we expected. The view of the castle and the river were great! Accommodations were disappointing.
Read more
Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
US$82 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bonnie castle hotel alexandria bay, bonnie castle alexandria bay, bonnie castle resort
LOCATION
United StatesNew YorkAlexandria Bay
NUMBER OF ROOMS
128
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Bonnie Castle Resort & Marina
Which popular attractions are close to Bonnie Castle Resort & Marina?
Nearby attractions include Boldt Castle and Yacht House (0.8 km), Scenic View Park (0.8 km), and Nav's popcorn shop (0.6 km).
What are some of the property amenities at Bonnie Castle Resort & Marina?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Bonnie Castle Resort & Marina?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bonnie Castle Resort & Marina?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Bonnie Castle Resort & Marina?
Yes, free parking is available to guests.
What are some restaurants close to Bonnie Castle Resort & Marina?
Conveniently located restaurants include Coffee Pot Cathy's, Cavallario's Steak and Seafood House, and Lil' River Fudge Co..
Are there opportunities to exercise at Bonnie Castle Resort & Marina?
Yes, guests have access to an indoor pool during their stay.
Is Bonnie Castle Resort & Marina located near the city center?
Yes, it is 0.9 km away from the centre of Alexandria Bay.
Does Bonnie Castle Resort & Marina offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Bonnie Castle Resort & Marina?
Many travellers enjoy visiting Cornwall Brothers Store & Museum (0.5 km).
Does Bonnie Castle Resort & Marina have any great views?
Yes, guests often enjoy the harbour view available here.