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Phuket Marriott Resort & Spa, Merlin Beach

Traveler (3178)
Pool & Beach (718)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Set among forested mountains and lush, tropical landscaped gardens, serenity awaits at Phuket Marriott Resort & Spa, Merlin Beach. Located on a beautiful secluded stretch of white sandy Tri-Trang Beach, our resort in Phuket, Thailand boasts its own reef and stylish accommodation. We are the ultimate destination for individual travelers, families, weddings and MICE. Three beautifully appointed swimming pools, modern fitness facilities, kids club, Spa & a wide variety of food & beverage. Phuket Marriott Resort & Spa, Merlin Beach has an outstanding activity program for all ages offering extensive options for the most discerning traveler. The resort's own house reef offers guests colorful underwater adventures (snorkeling and diving) without ever leaving the property. It is also home to Phuket's first sanctuary for butterflies, a unique conservation project aimed at increasing the native butterfly population.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Restaurant
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Family Resort
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

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2,943Reviews
3,636Photos
368Q+A
100Room tips
Traveler rating
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Popular mentions
We had mixed feeling about coming to Patong but as soon as we arrived into reception this hotel exceeded our expectations. We had read reviews complaining about the check in process. We arrived early at 10am so our room wasn't available but we were checked in straight away,
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Response from HKTMBMarcomManager, Public Relations Manager at Phuket Marriott Resort & Spa, Merlin Beach
Responded 2 days ago
Dear Benatmoore, Thank you for the review! We're glad to hear you consider our resort to be a piece of paradise and that we exceeded your expectations. It's a pleasure to serve you and our team is grateful for being recognized for our efforts. Thank you for the recommendation as we hope to see you again.
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Not impressive as Marriott standards are expected to be. Check in was rather clumsy with the receptionist checking on each detail with her senior. Escorting was done by a trainee whom we asked about the kids club and she was clueless about the timings. We called a bell boy
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Response from HKTMBMarcomManager, Public Relations Manager at Phuket Marriott Resort & Spa, Merlin Beach
Responded 6 days ago
Dear M77dee, Thank you for sharing your thoughts with us on TripAdvisor. First of all, we are disappointed to hear the stay fell short of expectations. We value your feedback and will revisit the aspects of the service in need of improvement. We apologize for the lapses as you made valid points in the review. Thank you for the comments and for choosing us as your holiday destination.
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Dont even know where to start. From the minute i arrived til i left it was amazing. The staffs are absolutely a pleasure deal with, they would often go out of there way to help. They were all so good with customer service, the names that i can remember at reception is Adam,
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Response from HKTMBMarcomManager, Public Relations Manager at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear anaraT21, Thank you for the positive review! It's great to hear you had an amazing time and that you enjoyed your vacation here. Our associates will be uplifted with your comments on their service, thank you for recognizing them. We enjoyed reading through your comments and hope to see you back here again!
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Huge property with 3 large pools for the kids and not forgetting their very own private coral beach. We had a nice upgrade to a newly renovated room and was given late check out service too as a Platinum Member. Special call out to Lek and Angie from front desk, they provided
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Response from HKTMBMarcomManager, Public Relations Manager at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear jeremiahteo, Thank you for the review! We're happy to hear you had an awesome vacation here and that the kids enjoyed the experience. It's a pleasure to welcome Platinum Members as we value returning guests. Thank you again for the positive comments. We look forward to welcoming you back here again.
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Stayed at this resort in January 2019 and would say it’s a standard 4 star resort in Phuket. Nothing amazing, but at the same time nothing overly bad about it. Staff were lovely, housekeeping was thorough, pools were kept clean, food was ok, rooms were outdated and old. Bonus
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Response from HKTMBMarcomManager, Public Relations Manager at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear TinaM27, Thank you for the review. We are disappointed to hear the visit fell below expectations but we value your feedback. The rooms are being renovated, with Wings 1 and 2 already finished with new rooms. We invite you to come back next time to experience the new features. In regard to the beach, the "rocks" are actually corals as Tri-Trang Beach is a reef home to marine life. We do our best to cater to families and hope to see you again for your next visit.
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Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorPhuket Marriott Resort & Spa, Merlin Beach
The Premier Pool Access Room at the Phuket Marriott Resort & Spa, Merlin Beach
Professional photo exclusively commissioned by TripAdvisorPhuket Marriott Resort & Spa, Merlin Beach
The Deluxe Garden Terrace Room at the Phuket Marriott Resort & Spa, Merlin Beach
Professional photo exclusively commissioned by TripAdvisorPhuket Marriott Resort & Spa, Merlin Beach
The Deluxe Garden Terrace Room at the Phuket Marriott Resort & Spa, Merlin Beach
The Samsung TV one of those user friendly ones.
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123456126
Is there plenty entertainment at this hotel? And how far is the nearest town by bus. Thank you .
There is entertainment at the Hotel mainly on theme nights. The nearest Town is Phuket which is a 10minute free shuttle bus from the Hotel.
0 votes
How can I get there from the airport, do you have a shuttle??
Hi there, please feel free to check out website and email the guest services agent to book airport transfer.
0 votes
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How to make sure I can get the new renovated rooms when I make my booking?
Hi there, please indicate this preference when making the booking. We're happy to accommodate you.
0 votes
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Hi there, the pools, paddle board, kayaks and Kids Club are free. We have an activities chart that indicates a few paid activities but most of the offerings we have are already included.
1 vote
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Please feel free to call the hotel directly to arrange transportation. We don't recommend other taxi services as they might overcharge.
1 vote
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12345674
"High Category hotel, very reasonable prices. We had a room close to the family pool but noise was not an issue."
"Try to book sea view room. Sunset is very nice. Family room top floor at corner, super room."
"The rooms around the adult pool is quite. If you have young children, it is better not to consider direct pool enterence due to safety."
"Staff is most helpful, especially Ploy and Honey"
"We had room 4413 which overlooked the quiet pool."
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PRICE RANGE
US$104 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
merlin beach hotel patongmerlin beach resort phukethotel merlin beachbeach merlin resortbeach merlin phuket resortmerlin beach phuket
FORMERLY KNOWN AS
Merlin Beach Resort
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
414
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