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Residence Inn Albany Washington Avenue

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Traveler (56)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent68%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible3%
Travelers talk about
“dead end street”(4 reviews)
“front desk”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
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Offers from Residence Inn Albany Washington Avenue
Special Offer: Member Rates
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Offers from Residence Inn Albany Washington Avenue
Special Offer: Member Rates
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Reviews (293)
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290 results
Traveler rating
194
64
15
8
9
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Time of year
LanguageEnglish
194
64
15
8
9
Show reviews that mention
All reviewsdead end streetfront deskfull size kitchencross gatesking studiosmall apartmentlarge mallfire pitweek staycrossgates mallbasketball courtmarriott propertieskitchen staffseparate bedroomny areatwo room suitehome away from home
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1 - 5 of 290 reviews
Reviewed 1 week ago

The Residence Inn Albany Washington Ave is conveniently located within minutes of major highways near a variety of shopping malls and restaurants in Albany, NY. We reserved a one bedroom suite with a separate living room and we were pleased with our choice throughout our...More

Thank lindagJAN072018
Response from Tharaldson, Guest Relations Manager at Residence Inn Albany Washington AvenueResponded 6 days ago

Thank you so much for the amazing review! We are proud of our spacious accommodations and the amenities we are able to offer with those suites. I am so happy to read that both our service and accommodations were able to satisfy your needs. We...More

Reviewed 1 week ago

We booked on a whim driving out to Boston, perfect spot for half way mark, Once at hotel, check in was fast and friendly, great coffee and hot chocolate. Room was great, a kitchen, fully stocked with dishes and pots/pans (we never used any, just...More

Thank ecybil
Response from Front Desk R, Manager at Residence Inn Albany Washington AvenueResponded 1 week ago

Dear ecybil, Thank you for the great review! We wish you could have stayed longer as well! We are so happy to be able to host our hockey families. Let us know next time you are in town. We would love to be able to...More

Reviewed 1 week ago

We wanted to use our free Marriott night while staying in Albany so this was the perfect choice especially after seeing the reviews. I was surprised that the front desk really didn't offer any information and I had to ask breakfast time and figure out...More

Thank Kim449
Response from Front Desk R, Manager at Residence Inn Albany Washington AvenueResponded 1 week ago

Dear Kim 449, I apologize that the front desk did not provide necessary information about the breakfast and wifi. I can understand the importance of knowing this. I would also like to apologize that the breakfast was not up to par. We hope that if...More

Reviewed 1 week ago via mobile

First off I don’t like giving neg feedback ..but as a traveler I appreciate it in advance of my stay Pros: nice from outside ...rooms spacious Cons: pet friendly and guess they haven’t figured out that you should keep certain rooms for animals cause my...More

Thank Momsafreak
Response from Front Desk R, General Manager at Residence Inn Albany Washington AvenueResponded 1 week ago

Dear Momsafreak, We apologize for not having provided you with a flawless stay. We do offer pet free areas of the hotel, however at times our occupancy levels do limit us from being able to fully segregate our pet guests from those traveling without. Additionaly...More

Reviewed 1 week ago

This Residence Inn is right next door to the Crossgates Mall. There is a highway, so you will need a car or use Uber or car service to get the huge mall, though.The rooms are large and comfortable, and the staff will bend over backwards...More

Thank Theresa445
Response from Front Desk R, Manager at Residence Inn Albany Washington AvenueResponded 1 week ago

Dear Theresa445, Thank you for the wonderful review! We do our best to make sure our guests are comfortable and happy and I am so pleased to see that we were able to meet your needs! I do hope that we will get to see...More

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Most Booked Properties in Albany, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$131 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$131 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (56)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
James T
September 21, 2016|
AnswerShow all 3 answers
Response from croftoncrab | Reviewed this property |
There is not a shuttle or public bus on Washington Ave. I would call the Marriott, they're very helpful. They may have a van that would take you.
0
Votes
61mamie
May 26, 2015|
Answer
Response from Tharaldson | Property representative |
Thank you for your question. We are 1 mile off of I 90. Exit 2 on I 90 onto Washington St. Then 1 mile t hotel.
0
Votes
Room Tips
"Bring a basketball for kids, plastic cups to use outside/pool."
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"Third floor view was panoramic"
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"They allow pets"
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"Talk with staff if accessibility is an issue. They are very easy to work with and accommodating."
Read review
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