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Grand Aston Cityhall Hotel & Serviced Residences

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Location
Cleanliness
Service
Value
Certificate of Excellence
Ideally located in the heart of Medan, exactly 0(zero) km of Medan City and just 60 minutes from International airport by car and 5 minutes away from the train station to International Airport. Free shuttle service to drop off or pick up from and to train station Medan. The hotel offers rooms and suites with dramatic views of the city skyline and within easy walking distance across of the hotel you could experience the most convenient place for hang out as well as dining & shopping. Provides a wide selection of dining options. Guests can sample Chinese and Western cuisines. D'Heritage coffee shop is an ideal places for a cup of coffee, light refreshment and drinks. Guests can enjoy outdoor swimming pool. There is also a spa and wellness centre with professional massage services.
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Property amenities
Restaurant
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Room Service
Pool
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Conference Facilities
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Reviews (808)
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568 results
Traveler rating
204
249
79
22
14
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LanguageEnglish
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204
249
79
22
14
Show reviews that mention
All reviews merdeka walk train station city hall spa room post office nice hotel business trip local foods food court pleasant stay strategic location star hotel breakfast buffet swimming pool front office food stalls mini bar
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1 - 5 of 568 reviews
Reviewed yesterday

I find it the best Hotel in medan. I always come to medan every 1 or 2 months and i always stay in Grand Aston City Hall Hotel and Residence Serviced. The Hotel is Very Good. The foods are very good. The service is very...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Cruiser66679345480
Reviewed 3 days ago

Everything was great, but it will be more great if they also use a carpet in a whole room.. For more cozy and safety , its important for me with 3 kids under 5 years....thankyouuuuKeep serve with full heartt

Review collected in partnership with this hotel
Date of stay: December 2018
Thank DayTrip28291648666
Reviewed 3 days ago

Stayed 5 nights in the apartment side of the hotel. Excellent location opposite Merdeka walk, a car picked us up from the nearby station. The service was friendly and efficient, every encounter with local team was positive. Easy to walk around the nearby streets and...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Bernard M
Reviewed 1 week ago

Just got home from 15 nights stay in beautiful Grand Aston City Hall. Great place to stay on 11th floor room. So clean. Staff and cleaners so friendly.Found room service quick.Salad was delish.Thought pool rules on no tshirts in pool too strict nieces told to...More

Date of stay: November 2018
Thank Aminullah n
Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 1 week ago

Dear Aminullah N, Thank you for your staying with us for 15 nights and am glad to hear that you found Grand Aston Cityhall Medan to be a great place to stay. Sorry to hear about what happened to your niece, but the regulation is...More

Reviewed 2 weeks ago

I love the location right in front of merdeka walk. Easy for finding dinner. I also like that they have pick up service from the train station. The room is spacious, clean and with good amenities. Allover service was great.More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank MerrySams
Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 1 week ago

Dear valued guest, Indeed our central location makes it easy for our guests to get anywhere. Now that you mentioned dining, we also have several restaurants available at the hotel, so on your next stay do give one of our restaurants a try. My personal...More

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Questions & Answers
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Akbar S
17 October 2018|
Answer
Response from VAS1586 | Reviewed this property |
Please check with +62-614 557 000 or +62-821 3981 8494; i always contacted them through their lines.
1
Vote
thedinochan
9 July 2017|
AnswerShow all 13 answers
Response from Anton P | Reviewed this property |
not at all. sleep soundly and no issue at all
2
Votes
AndhikaHD
4 January 2017|
AnswerShow all 4 answers
Response from mitchfrance | Reviewed this property |
Sincerely no interest, a normal room is perfect
1
Vote
Google Translation
Room Tips
"11th floor non smoking"
10turnley
1 week ago
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"Higher room for better view"
am-there
9 Sep 2018
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"The best view is the rooms overlooking Lapangan Merdeka. I was staying at room 1115. One of a room with a..."
inneadi
22 May 2018
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"High floor rooms"
DaveKen88
22 May 2018
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PRICE RANGE
US$57 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand aston city hall hotel and serviced residences
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
210
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