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Mercure Batam

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Traveler (139)
Room & Suite (63)
Dining (10)
Overview
  • Excellent8%
  • Very good24%
  • Average51%
  • Poor10%
  • Terrible7%
  • 1 Feb 2017
    “Very rude manager”
  • 16 Jan 2017
    “Old and tired”
Jl. Raden Patah 12, Riau Islands Province 29432 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Reviews (338)
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1 - 5 of 293 reviews
Reviewed 1 February 2017 via mobile

I reserve rooms thru mercure batam offical website, we received a confirmation email that rooms has been reserved. When we arrived, system shows our reservation did not went thru. The reservation staff mention tha our payment never get thru and our reservation has been cancelled....More

3  Thank Kuna88
Reviewed 17 January 2017

Old and tired hotel. Hotel is not centrally located. Front desk courteous and helpful. Room is spacious but smell musty. Air conditioning is very cold even after turning up temp. Small Swimming pool on upper floor but no lifeguard. Hotel is lax on Swimming attire....More

Thank Ha H
Reviewed 13 January 2017 via mobile

Stayed for a night as our usual hotel were fully booked. We don't expect much for a three star hotel but it seems they got renovation going on. Building looks old and smoky damp smell along hotel corridor . We stayed on the 5th floor...More

Thank FizaZul
Reviewed 1 January 2017 via mobile

Spent my eve of new year 2017. Room is big and spacious bedrooms. Clean and big bed. Breakfast is not much but still the basic foods. But then for a rate we paid still worth it. Staff are friendly and quick getting things done when...More

Thank Nazrilow R
Reviewed 21 November 2016

Arrived late in the night and managed to get a room pretty quickly. The room is huge but there is a very strong smell of old funiture and furnishing. Air con was not cold and there are loud noise coming from outside the window. The...More

Thank Cymt
Response from Mercure_Batam, General Manager at Mercure BatamResponded 23 November 2016

Dear Cymt, Warmest Greetings from Mercure Batam. Thank your for taking time to provide feedback about your stay with us. Best Regards, Mulwardi Tjitra General Manager

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About
Description
Batam City…feels the vibrant of real modern new urban city,Meet the Mercures…a hotel with local color and distinctive style,The real modern new urban city experience - Batam Island known for its free trade More zone area as part of the Sijori Growth Triangle (Singapore Johor Riau) is located 20 km (12.5 miles) off Singapore's south coast and 45 km from Johor, Malaysia. Shipbuilding and electronics manufacturing are major industries at the beginning, now tourism, hotels and resorts start to grow and the biggest community on the island is Nagoya. Mercure Batam, a hotel with local color and distinctive style, located at the central business district of Batam Island, Nagoya; with easy access to Airport, International Ferry Terminals, Shopping Malls and Tourist Attractions.The perfect blend for business and leisure - Mercure Batam with 8 storeys building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. All hotel rooms feature key card lock, electronic safety box and CCTV covering almost in all public spaces for security, centralized air conditioning, high speed internet and Wi-Fi access, satellite channels TV, bathtub/shower with hot and cold water, IDD telephone line, mini bar, coffee making facilities and 24 hours in room dining service. We offer 5 meeting rooms and 1 ballroom, business center, health club/gymnasium, spa/massage, sauna, steam room, whirlpool, and outdoor swimming pool.Flavors and cozy - Famous in tastes and warm ambience, our Casaluna Restaurant offers a wide range of a la carte dishes from East to West and original local cuisine with authentic recipes. Or just simply relax in our Pillars bar and lounge with Cups and Tastes enjoying live music in the evening. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Breakfast included
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Shuttle Bus Service
Beachfront
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
159
Price range
US$16 - US$18 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Batam Hotel Batam
Location
Indonesia > Riau Islands Province > Riau Archipelago > Batam
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
159
Price range
US$16 - US$18 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Batam Hotel Batam
Location
Indonesia > Riau Islands Province > Riau Archipelago > Batam
Photos
Traveler (139)
Room & Suite (63)
Dining (10)
Pool & Beach (8)
Business Center & Event Rooms (5)
Family and Play Areas (3)
Nearby
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Nearby AttractionsSee all 206 nearby attractions
Nagoya Hill Shopping Mall
976 reviews
1.05 km away
Jabal Arafah Mosque
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Budhi Bhakti Temple
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Batam Centre Ferry Terminal
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.77 km away
Questions & Answers
Ask a question
night9955
5 January 2015|
Answer
Response from Mercure_Batam | Property representative |
Dear Valuable Guest; referring your question The Mercure Batam hotel near to Habourbay 10 minute,sekupang Ferry terminal 30 Minute and Batam centre 20 minute .distance , we have taxi with charge IDR.150.000 or 17 Sing$ one... More
0
Votes
Room Tips
"Rooms in the back building, facing the poor are less noisy. Ask for a newly renovated room for newer..."
Fifidog
19 Sep 2016
Read review
"Asked for non-smoking room if needed"
RegineSK
24 Jul 2016
Read review
"Try not to get a room with a pool view. It will be very noisy."
robbiel2005
7 Jun 2016
Read review
"Take lower floor to avoid sunrise (heat)"
Mikehen7
24 May 2016
Read review
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