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Swiss-Belhotel Harbour Bay

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Traveler (557)
Room & Suite (383)
Dining (114)
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Overview
  • Excellent35%
  • Very good49%
  • Average10%
  • Poor3%
  • Terrible3%
Travelers talk about
“harbour bay”(78 reviews)
“seafood”(87 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (696)
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287
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Show reviews that mention
All reviewsharbour bayseafoodgrand deluxe roomferry terminalshopping mallwalking distancerelation officercakewey weyrain showerbreakfast buffetroom servicehotel roomswimming poolnagoya hillcomfy bedcomfortable stay
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1 - 5 of 618 reviews
Reviewed today via mobile

I paid for an upgraded room for IDR600,000. The room is bigger after I paid for that. Service is quite good. I told them the weekend is parent day and they kindly helped me to setup one cake for my mum with nice deco. Appreciate...More

Thank AmethystAme
Reviewed 1 week ago via mobile

Worth the money... hotel provides all services..room is very neat..staff is very polite and approachable.. PLEASE DONT GO TO NAMMI MASSAGE salon just opposite to the hotel...worst massage place ever..they don't even know the massage technique..it was more like applying oil all over the body..they...More

1  Thank prathyusha p
Response from Iwan K, General Manager at Swiss-Belhotel Harbour BayResponded 6 days ago

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you and your family have enjoyed your...More

Reviewed 2 weeks ago

The Breakfast is really awesome, Room bed is very comfortable, room lobby is nice, just that swimming pool is pretty small, if hotel could provide free shuttle bus to nagoya hill mall will be great for customer,More

Review collected in partnership with Swiss-Belhotel International
2  Thank Jasmine s
Response from Iwan K, General Manager at Swiss-Belhotel Harbour BayResponded 6 days ago

Dear Ms. Jasmine, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your kind feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant experience while...More

Reviewed 4 weeks ago

This hotel is located near the Habourbay Jetty and within walking distance. There is a supermarket just below the hotel. Taxis are easily available. We managed to get 3 rooms for 5 pax, of much tries due to some events going on within the hotel...More

Thank yeok679
Response from Iwan K, Manajer at Swiss-Belhotel Harbour BayResponded 4 weeks ago

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for your constructive feedback as it enables...More

Reviewed 4 weeks ago via mobile

I have stayed here for almost 15 times, all the staff are very welcoming and you see SMILE and greeting, from the main entrance, to reception, restaurant, chambermaid, staff at Swimming Pool etc. They are very helpful in any needs you may have. If you...More

Thank TingChungHua
Response from Iwan K, Manajer at Swiss-Belhotel Harbour BayResponded 4 weeks ago

Dear valued guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant stay with us....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$45 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Batam
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Batam
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (557)
Room & Suite (383)
Dining (114)
Pool & Beach (58)
Amenities (25)
Business Center & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
JerelynTan
26 February 2018|
Answer
Response from ErlizApai | Reviewed this property |
Yes they do.
1
Vote
chernyang79
6 December 2017|
Answer
Response from swethamanik | Reviewed this property |
It`s a socket type G, but you can use it for socket type C with a little trick. My phone charger is socket type C but I can use it on power socket type G.
1
Vote
Google Translation
Alandmo1556
4 October 2017|
Answer
Response from Iwan K | Property representative |
Dear Valued Guest, In responding to your enquiry, pleased to inform that our standard room starts from Deluxe, Superior, Grand Deluxe, Suite and President Suite room category. As for Grand Deluxe room category and above... More
0
Votes
Room Tips
"You may request to choose the room to see the bay view."
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"I think that the hotel is basically a businessmen hotel"
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"Go for the Grand Deluxe. It's new and the room is very spacious."
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"Room near the lift where it is convenient for Seniors."
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