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Swiss-Belinn Baloi Batam

Komplek Villa Idaman, Riau Islands Province 29432 Indonesia
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Traveler (271)
360
Panoramas (26)
Room & Suite (249)
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About

#16 of 121 hotels in Batam
Location
Cleanliness
Service
Value
Travelers' Choice
Swiss-Belinn Baloi, Batam is a three-star budget hotel in Batam that caters to the discerning traveler looking for good comfort and value for money— perfectly suited to your needs. We are 10 minutes from the city centre, 30 minutes from the Hang Nadim airport, and mere minutes from the ferry terminals. Our inn is enveloped in shops, offices, shopping malls and hawker centers—conveniences by the bucketload.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Conference facilities
Banquet room
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Car hire
Taxi service
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Indonesian, Malay
348Reviews11Q+A52Room tips
Traveler rating
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Hasyifah wrote a review Jan 2024
Jakarta, Indonesia4 contributions1 helpful vote
Our favorite hotel when every time we visiting to Batam. Great location, walking distance to shopping, massage, and restaurant. Hotel very clean, rooms are comfortable and clean, hot water working well. Breakfast is good. Having a great stay!!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Manager Swiss-Belinn Baloi, Manajer Umum at Swiss-Belinn Baloi Batam
Responded Jan 9, 2024
Dear Hasyifah, It's a real pleasure to receive valuable feedback from our loyal customer following your memorable staying experiences on Tripadvisor following your stay at Swiss-Belinn Baloi, Batam. It is a real pleasure for us to hear that our hotel facilities, our breakfast quality, our service quality and our prime location made our hotel meet your expectations. I will extended your appreciation to all our team. I believed it will motivate all our team to provide our best service always to all our loyal customers. For more information and any assistance for next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. Best regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vikhram wrote a review Jan 2024
Singapore, Singapore5 contributions1 helpful vote
Stayed at Swiss Belinn Baloi for a short trip this time round and it definitely isn't my first stay here, have stayed here a few times already. I must say, the staff are all very friendly and helpful. Above all, there is one particular staff I would like to give a shout out to - Evita from the Front Desk. Evita was very polite, assisted us and indeed made the start of our stay an amazing one. Kudos to Evita, thank you!
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Jan 8, 2024
Dear VikhramC, Thank you for trusting us as your trusted accomodation in Batam and for sharing this wonderful story of yours. I am glad that the Swiss-Belinn Baloi service has been well delivered by the team. Especially by Evita, we will share your compliment to Evita and also to all our team. I'm sure Evita and all of our team will be proud to read your compliment and it will always motivate all of us to always give our best service and product for all our loyal customers. For more information and any assistance for the next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. Best regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharlene J wrote a review Dec 2023
Singapore88 contributions88 helpful votes
My booking was made via Agoda OTA, and it is my first stay in this hotel. Compared to 89 Hotel Batam, this hotel (Swiss-Belinn Baloi, Batam) is 100% way better in an overall rating, from the hotel facade, to the internal rooms setup, facilities, overall maintenance and most importantly their most important assets, their staff!! They speak better English and are way more hospitable, from their front office team to the housekeeping team, and even their engineering team and their F&B team. Everyone I came across was always smiling and cheerful and would greet you once eye contact is made. The hotel has 8 levels in total, the top 2 floors are smoking floors, and the non-smoking floors are up to level 6 (max). Our room was 616, facing the main road. There are two little windows which I can open if I would like to, however, with the windows open.. the main street can be overwhelmed with noises. The room is of decent size and definitely well maintained (comparing to 89 Hotel); however it can be better managed (of course subject to P&L and if the owner would want to upgrade the hotel to maintain the standard, perhaps they should do it in batches, floor by floor). The bed is comfortable. AC is working well. Amenities in the room is definitely way way way better than 89 Hotel, they has 2x bathtowels, 2x facetowels, 2x bedroom slippers, 2x toothbrush set, 1x shower cap, 1x vanity kit, 1x sanitary bag, dispensers shower foam and dispenser shampoo (extremely mild citrus smell) and 2 small (600 ml) drinking bottle. There is a 1.5 litre bottle of drinking water, which is chargeable. There are a couple of outstanding teams that I would like to highlight below. They are from different departments as follows.. 1) Adelina, the F&B personnel (the most outstanding!!!); 2) Agi, the chef (the 2nd most outstanding!!); 3) Angga the Housekeeping personnel (the 3rd most outstanding!); 4) Ginting, the bellman / security personnel; 5) Evita, the receptionist; All are very helpful and friendly. They are all so welcoming and smiley, always humble.. ready to extend their warm hospitality Pros: 1) Sound proofing of the room, amazingly great.. though my room was facing the main road, the sound has been reduced tremendously 2) the breakfast spread (for a 3-star hotel), I must say it has an amazing spread.. with a live egg station, local variety, toasts & muffins, jam & butter (though the butter is melted due to the exposure to the sun, perhaps they need to move the toast counter away from the current location or place a blinds there). Cons: (hopefully the hotel is able to improve on the 1st pointer as soon as possible) 1) all the towels in the room (bath and face towels) all of them carry a super strong pungent smell of ammonia when they are wet (at first, I thought it was urine smell left on the bath towel), however, after changing towel, it still carries the same smell after use (when it's wet) hence, I realised it could be the chemicals that Housekeeping or their laundry provider (if they are outsourced) may have used. 2) the toilet needs an upgrade (overall toilet size is small, however with proper planning it will be of decent size for a 3 star hotel), the current shower head is fixed on the wall, which made showering a chord especially when one has a kid; also the water will splatter past the glass partition and onto the floor, and the floor mat will be soaking wet for the whole night. Overall, I still have 5 stars rating for this hotel, and I will sure be back!!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Dec 13, 2023
Dear LSharlene, Greetings from Swiss-belinn Baloi, Batam! Thank you for taking the time to share your memorable experience in Tripadvisor, following your stay at Swiss-belinn Baloi, Batam. We are delighted to hear that our prime location, product quality and service quality were able to exceed your expectations and glad to know that you have memorable time with us. We will share your compliment to Adelina, Chef Agi, Angga, Ginting, Evita and also to all of our team as it will motivate and encourage us to keep continuously give the best service and quality to all our loyal customer. We've noted all your constructive feedback and we'll follow up with related department. For more information and any assistance for the next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. With kind regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nura K wrote a review Dec 2023
Singapore, Singapore1 contribution
+1
Overall the stay was ok, check in smooth and quick. Staff friendly, room clean though a lil dusty, air condition unit is controllable, bed ok, a lil odour on pillow can bring febreeze spray nxt time, good nite sleep thats very important. I would like to feedback only on the TV because the channels were so boring not many choice, the picture shown was blury and unclear. Fyi, if its raining the tv channels would be disrupted, therefore no tv channels. Wifi was very good so i just watch my phone instead of TV.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Go for Grab app for a Grab ride to travel around Batam, very easy & efficient. Grand Batam Mall...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Dec 5, 2023
Dear Nura K, Thank you for taking the time to share your constructive feedback in Tripadvisor, following your stay at Swiss-belinn Baloi, Batam. We've noted your feedback for the tv channel, for your additional information currently we're in progress of upgrading our tv to android tv. We will share your constructive feedback with all of our team as it will motivate and encourage us to continuously give the best service and quality to all our loyal customers. For more information and any assistance for the next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. With kind regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sightseer768555 wrote a review Nov 2023
3 contributions
This is our second stay at this hotel, a very good hotel and a good value for a 3 star hotel. All the staff is very good. The restaurant staff all very friendly and helpful. Adel, Rivaldo, Ahmad, Siska, Feruci all very friendly and helpful ♥🧡❤❤
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: We guarantee 💯 💯💯
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Nov 19, 2023
Dear Sightseer 768555, Thank you for taking the time to share your 5 star and compliment in Tripadvisor, following your stay at Swiss-belinn Baloi, Batam. We are delighted to hear that we were able to exceed your expectations and glad to know that you enjoyed your time with us. We will share your compliment to Adel, Rivaldo, Ahmad, Siska, Perusi and also all of our team as it will motivate and encourage us to keep continuously give the best service and quality to all our loyal customer. For more information and any assistance for next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. With kind regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zhang Yi wrote a review Sep 2023
Singapore, Singapore1 contribution
Best experience stayed at this hotel. The staff are very friendly. Check in and check out process is fast, I dont need to wait to get my room. I stayed for 2 nights, all staff is very helpful when needed something. Worth all my money, I will recommend this hotel to my friends
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: You better check in after 2PM, the no need to wait you can get your room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Sep 29, 2023
Dear zhangy959, Thank you for sharing your memorable experience during your stay with us at Swiss-Belinn Baloi Batam through Tripadvisor. Your memorable stay experience and feedback are the most important part for us to keep on improving our quality service to our loyal customers. Once again thank you for staying with us, your next coming arrival definitely our expectation. Please let us know if you need any assistance by chat us on our WA number: +628117766 218 or drop an email at: fomsib@swiss-belhotel.com and our team will be more than happy to assist. Looking forward to welcome you back. Sincerely, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robin A wrote a review Sep 2023
Seoul, South Korea43 contributions60 helpful votes
This is my second stay, found improvement in the hotel. Now tv no more fizzy and no more lost signal during rainy days. Food are better and we love to dine there. Hotel staff service room for improvement, eg the checkin suppose to register my name under membership but never done. But the shower water are weak and sometimes only out hot water and need to wait for it to turn cold and adjust again. It will be better if they use hand held shower head.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Try to select room windows not facing main room, if u light sleeper, motorcycle and car noise...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Sep 27, 2023
Dear RobinAwlb, Greetings from Swiss-belinn Baloi, Batam! Thank you for taking the time to share your compliment, following your stay at Swiss-belinn Baloi, Batam. I am very pleased to hear that our quality of service and our prime location made your stay pleasant. Your compliment will be shared to the team and we will see it as a positive challenge to help us continuously improve the quality of our product, facility and service. We've taking note related to your feedback. For more information and any assistance for the next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. Best regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Riria wrote a review Sep 2023
Jakarta, Indonesia22 contributions4 helpful votes
Highly recommended hotel in Batam! I stayed on this hotel on a business trip. Great location, great service, great room and great breakfast buffet. Overall is a great experience staying in this hotel. Reasonable price and excellent service.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Sep 21, 2023
Dear rieria, Thank you for always taking your time and share your pleasant stay experience on Tripadvisor following your stay at Swiss-Belinn Baloi, Batam. We are glad to hear that you had a pleasant stay with us. Thank you for complimenting our facilities, service and location. Your kind compliment has been shared to team and we are sure this 5 star review will serve as an encouragement to all of our team as we strive to continuously improve the quality of our product, facility and service. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-Belinn Baloi, Batam. Thank you. With kind regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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zulik0520 wrote a review Aug 2023
Singapore, Singapore1 contribution
Pleasant stay, good staff and friendky. Very clean rooms. Location is near to grand batam mall, A2 food court and bcs mall. Good acess to food areas, shopping and spas. Staff very helpful and friendly.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Aug 6, 2023
Dear Zulik0520, Greetings from Swiss-belinn Baloi, Batam! Thank you for taking the time to share your compliment, following your stay at Swiss-belinn Baloi, Batam. I am very pleased to hear that our quality of service and our prime location made your stay pleasant. Your compliment will be shared to the team and we will see it as a positive challenge to help us continuously improve the quality of our product, facility and service. For more information and any assistance for the next coming visit, please contact our team at WA number:+62811 7766 218 or email: fomsib@swiss-belhotel.com and our team will be more than happy to welcome you. Best regards, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben L wrote a review Jul 2023
6 contributions4 helpful votes
Back to this hotel whenever I visit batam. It had been more than 4 years since I last stayed here. Overall standards I had greatly improved. So had the rooms, the check in staffs and the hotel breakfast. Only con is that this time is very hard to communicate with the hotel as their response is slower than before Overall will choose this hotel again when I come batam and lastly Grand batam mall is just 3 mins walk away. Well done swiss belinn 👍
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager Swiss-Belinn Baloi, General Manager at Swiss-Belinn Baloi Batam
Responded Jul 31, 2023
Dear Ben L, Thank you for sharing your wonderful experience during your stay with us at Swiss-Belinn Baloi Batam through Tripadvisor. Your memorable stay experience and feedback are the most important part for us to keep on improving our quality service to our loyal customers. Once again thank you for staying with us, your next coming arrival definitely our expectation. Please let us know if you need any assistance by chat us on our WA number: +628117766 218 or drop an email at: fomsib@swiss-belhotel.com and our team will be more than happy to assist. Looking forward to welcome you back. Sincerely, Enrico SR Aji Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱1,391 - ₱1,669 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swiss hotel batam
FORMERLY KNOWN AS
Swiss-Inn Batam
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatam
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWISS-BELINN BALOI BATAM - UPDATED 2024 Hotel Reviews & Price Comparison (Indonesia) - Tripadvisor

Frequently Asked Questions about Swiss-Belinn Baloi Batam
Which popular attractions are close to Swiss-Belinn Baloi Batam?
Nearby attractions include Lamoist Batam City Square Mall (0.4 km), BCS Mall (0.4 km), and Grand Batam Shopping Centre (0.3 km).
What are some of the property amenities at Swiss-Belinn Baloi Batam?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Swiss-Belinn Baloi Batam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swiss-Belinn Baloi Batam?
Guests can enjoy free breakfast, an on-site restaurant, and an outdoor dining area during their stay.
Is parking available at Swiss-Belinn Baloi Batam?
Yes, parking is available to guests.
What are some restaurants close to Swiss-Belinn Baloi Batam?
Conveniently located restaurants include Gazoz Cafe & Restaurant, Sushi Tei, and Roasteree Social Bar.
Are there opportunities to exercise at Swiss-Belinn Baloi Batam?
Yes, guests have access to a fitness centre during their stay.
Does Swiss-Belinn Baloi Batam have airport transportation?
Yes, Swiss-Belinn Baloi Batam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Belinn Baloi Batam?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belinn Baloi Batam offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Swiss-Belinn Baloi Batam?
The staff speaks multiple languages, including English, Indonesian, and Malay.