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Aston Batam Hotel & Residences

40 reviews
#23 of 105 Hotels in Batam
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Traveler (63)
Room & Suite (8)
Dining (4)
Overview
  • Excellent49%
  • Very good27%
  • Average17%
  • Poor2%
  • Terrible5%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
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Reviews (40)Write a Review
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LanguageEnglish
17
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All reviewsexcellent hotelnewly open hotelroad constructionevery guestswimming pool isspacious roomsegg stationnagoya shopping mallbreakfast buffethotel roomcakereceptionistspreadbathtubgymfacilitiestransport
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1 - 5 of 36 reviews
Reviewed 1 week ago

It is a great value of money ,spacious room with a king sized bed, had a good sleep there. The staffs are helpful and the hotel breakfast is great too. Go earlier for the breakfast as it is getting crowded after 8.30am. They also provided...More

1  Thank Alberttancl
Response from Batam P, Public relation officer at Aston Batam Hotel & ResidencesResponded 1 week ago

Dear Mr. Alberttanci Greeting from Aston Batam Hotel & Residence – The newest 4 Star Hotel at Batam Thank you for taking the time to review your stay with us. We are happy to know you had a pleasant stay with us. Do checkout our...More

Reviewed 1 week ago

I refer to my booking for our stay at your hotel on 6 January 2018. With the above, I would like to lodge a complaint / feedback as I am very angry and disappointed with the management and staff from your hotel. My niece and...More

1  Thank Hafiz I
Response from Batam P, Punlic Relation Officer at Aston Batam Hotel & ResidencesResponded 1 week ago

Dear Mr. Ismail Greeting from Aston Batam Hotel & Residence Thank you very much for providing us with your feedback in regards to your experience. Please accept my sincere apologies for the inconveniences you experienced with us. I would like to have the opportunity to...More

Reviewed 1 week ago

One of the Newest hotel in Batam, nice large rooms & very reasonable priced, shopping mall just down the road, can get a taxi very easy & its very cheap if you are a visitor, front desk very friendly & attentive, will stay here again...More

Thank kei c
Response from Batam P, Public Relation Officer at Aston Batam Hotel & ResidencesResponded 1 week ago

Dear Kel C Greeting from Aston Batam Hotel & Residence – The newest 4 Star Hotel at Batam Thank you for your wonderful review. We are glad you had a great stay with us. Good to hear you have a memorable time and great experiences...More

Reviewed 3 weeks ago via mobile

I was there last month for a short trip with family. The hotel is the latest addition in Batam and already popular with locals and Singaporeans alike. Strategically located nearest to Nagoya Mall, making shopping and other errands a breeze. The room is very spacious,...More

Thank EAZA02
Response from Batam P, Public Relation Officer at Aston Batam Hotel & ResidencesResponded 1 week ago

Dear Ms. EAZA02 First and foremost, thank you for your valuable comments regarding your recent stay. Really made my day. We keep learning from every constructive reviews and put it as goals to improve our service in future, so if you have detail review for...More

Reviewed 4 weeks ago via mobile

Check in and out process is very slow... the hotel is not very convenient and not within walking distance to Nagoya shopping.. there is only 2 times shuttle per day to Nagoya shopping, 11am and 5pm.. the breakfast spread was limited

1  Thank Fairlady001
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Details
Price range
US$55 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Batam
Room types
Suites
Details
Price range
US$55 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Batam
Room types
Suites
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Traveler (63)
Room & Suite (8)
Dining (4)
Hotel & Grounds (44)
Bathroom (8)
Questions & Answers
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JurinahM
January 18, 2018|
AnswerShow all 3 answers
Response from Mizan5 | Reviewed this property |
Hello I don’t think so. But it’s better if u check with the staff
1
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Room Tips
"go for early breakfast to avoid disappointment"
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"Higher floor and city view."
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"Stay in Deluxe room to get Bathtub and request for high floor!"
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