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Best Western Premier Panbil

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Traveler (438)
Room & Suite (73)
Dining (46)
Overview
  • Excellent70%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible4%
Travelers talk about
“infinity pool”(22 reviews)
“rooftop bar”(15 reviews)
“lake view”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (322)
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300 results
Traveler rating
208
58
18
3
13
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LanguageEnglish
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208
58
18
3
13
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All reviewsinfinity poolrooftop barlake viewgreat amenitieskepri mallrestaurant premisesinfused waterkorean touriststouch screenrange of tv channelsluxurious stayinterior decor isfelt like homejunior suitesmall supermarketramenshuttle service
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1 - 5 of 300 reviews
Reviewed 1 week ago via mobile

I had a very pleasant stay with my family in this hotel. It's a very relax place,nice sceneries and they had good amenities. They had swimming pool, indoor jacuzzi, sauna & steam room, spa, gym and also KTV. I enjoyed all the amenities except the...More

Thank Jannah R
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 6 days ago

Dear Our Valued Guest Ms. Jannah, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...More

Reviewed 1 week ago via mobile

Fully rejuvenated after staying at the classy Best Western Premier at Batam. Super unblocked views from my executive suite was breath taking and the excellent layout of the suite made us feel right at home. It feels very spacious and liveable in the 53sqm suite....More

Thank James L
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 6 days ago

Dear Our Valued Guest Mr. James, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...More

Reviewed 1 week ago via mobile

Hi My name is Prince Raj and I’m the owner of a local company registered in Batam. I always prefer to stay in this hotel is because the cleanliness as well as the services of some of the staff is extremely professional and especially the...More

Thank Prince Raj A
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 1 week ago

Dear Our Valued Guest Mr. Prince Raj, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can...More

Reviewed 1 week ago via mobile

Disappointed with how the hotel operates. Requested for forest view room when booking online which was way much earlier from our arrival date. Emphasized repeatedly at the counter that we requested for a room with view and the reception staff promised that it was with...More

Thank Chloe J
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 1 week ago

Dear Our Valued Guest Ms. Chloe, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be...More

Reviewed 2 weeks ago via mobile

This hotel is definitely one of the best hotels i’ve been especially when I needed a quick getaway from the city. My partner and I enjoyed our stay from day 1 to check out. Room, pool, spa, restaurants... everything’s perfect! A very good value for...More

Thank Aria D
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 2 weeks ago

Dear Our Valued Guest Ms. Aria, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$38 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Batam
#3 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$38 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Batam
#3 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveler (438)
Room & Suite (73)
Dining (46)
Pool & Beach (24)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
mummytots
14 August 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Our Valued Guest, Kindly to inform that we do not have difabel room in our hotel, however we do have a pair of connecting room that comes with the accessible bathroom door for the convenient access of our wheelchair... More
0
Votes
RohaimiSembiring
14 August 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Mrs. Rohaimi, In responding to your inquiry, kindly to inform that the detergent we are using is the brand named "Downy". We hope the above answer clears your doubt. Thank you. Regards, Management
0
Votes
mafmSel_mlysia
15 July 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Our Valued Guest, Pertaining your inquiry, pleased to inform that our restaurant is serving halal food and the nearest ferry terminal to our hotel if you are coming from Johor Bahru is to alight at Batam Center ferry... More
0
Votes
Room Tips
"Ask for Lake View Room"
Read review
"Choose a room that faces the main road / greens."
Read review
"JUNIOR SUITE - has view of the lake"
Read review
"Rooms that have an unblock view overseeing the sunrise"
Read review
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