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The WIN Hotel Surabaya

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Traveler (39)
Room & Suite (7)
Dining (2)
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Overview
  • Excellent14%
  • Very good68%
  • Average14%
  • Poor1%
  • Terrible3%
Travelers talk about
“kapal selam”(4 reviews)
“train station”(4 reviews)
“budget hotel”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
2 Star Hotel
All hotel details
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Reviews (88)
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7
23
5
1
1
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7
23
5
1
1
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All reviewskapal selamtrain stationbudget hoteltunjungan plazarecommend this hotelmonumencomfort
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1 - 5 of 37 reviews
Reviewed 2 weeks ago

Hotel for 1 night stay before going to Bromo. Staff is not really well prepared for giving advices for tours. No service for picking up at Surabaya Airport even if asked several times by many e-mails Located really nearby the station train ( 10 minutes...More

Thank ett0re1985
Reviewed 10 February 2018 via mobile

We had a pleasant stay at this hotel. The staff are friendly and helpful. Our room was small but nice and light. The bed and shower were comfortable and so was the AC (very silent). Breakfast had a lot of (local food) choices and was...More

Thank Bever007
Response from Winners01, Manajer at The WIN Hotel SurabayaResponded 13 February 2018

Dear Bever007, Greetings from The Win Hotel Surabaya. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please do checkout our Facebook and Twitter pages...More

Reviewed 17 October 2017

The hotel was hard to locate by my taxi driver. Nevertheless it is easily accessible to the Tawang railway station, Submarine Monument and the famous Matahari supermarket.The drawback about this hotel is that it charges Rp150,000 as deposit which I find too expensive. Many hotels...More

Thank MohdFaroque
Response from Winners01, Manajer Umum at The WIN Hotel SurabayaResponded 16 May 2018

Dear Mr. MohdFaroque Warmest greeting from The WIN Hotel Surabaya! Thank you for choosing our hotel during your visit to Surabaya. We are also grateful for your willingness to take the time to provide feedback on our hotel service which is very useful for the...More

Reviewed 6 October 2017 via mobile

Room is good. Large bed is very comfort staff was friendly. But the breakfast is very noisy . Several items incomplete we are waiting for 20 minutes for fried rice . And if you want to borrow cuttleries for your food. You must buy something...More

Thank Ardi P
Response from Winners01, Manajer at The WIN Hotel SurabayaResponded 12 February 2018
Google Translation

Dear Mr. Ardi P, Salam hangat dari The Win Hotel Surabaya. Terimakasih telah memilih hotel kami selama kunjungan Bapak ke...More

Reviewed 31 July 2017

Quite a small room but I was entirely satisfied during the 2 nights. Things could be improved are, the cleanliness, under the sink was dirty, the bin in the toilet was also dirty and slightly rusted, some dirt found behind the door. Staff were friendly,...More

Thank Dave K
Management response:Responded 11 August 2017

Dear Dave, Greetings from The Win Hotel Surabaya. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please do checkout our Facebook and Twitter pages...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Restaurant
Spa
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Airport Transportation
Business Center with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Spa
Details
Price range
US$17 - US$24 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms
Details
Price range
US$17 - US$24 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms
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Traveler (39)
Room & Suite (7)
Dining (2)
Questions & Answers
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Room Tips
"Quieter rooms on the higher floors."
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"Ask for high floor facing the rear of the building"
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"no comment"
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"Room is good"
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