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Narita Hotel Surabaya

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Traveler (29)
Room & Suite (20)
Pool & Beach (4)
Overview
  • Excellent10%
  • Very good40%
  • Average45%
  • Poor3%
  • Terrible2%
  • 19 Jun 2018
    “Comfortable and good service hotel”
  • 11 Aug 2017
    “Old hotel”
Jl. Barata Jaya XVII no. 57-59, Surabaya 60284 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)
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1 - 5 of 25 reviews
Reviewed 19 June 2018 via mobile

It's already several times I stayed here since 2012. Bedroom and bathroom are clean, comfortable, cozy for me. Breakfast menu also variatives. The room rate also OK. The location is very near with panen raya.

Thank Rirukunir
Reviewed 11 August 2017 via mobile

This was an old hotel in surabaya..the room was unclean and the light less enough..the gym was enough with the standart equipment..the food was poor with less various..the service was poor with slow respons..the air condition didnt work well..noisy and not maintained properly.More

Thank JRudyST
Response from Maindra R, Marketing Manager at Narita Hotel SurabayaResponded 15 August 2017

Dear JRudyST Warm greeetings from Narita Hotel Surabaya Thank you for genuine feedback of our lovely hotel. We will take any action necessary to make some improvement. We really appreciate your time for sharing your experience with TripAdvisor, and looking forward to welcome you back...More

Reviewed 10 August 2017 via mobile

Me and my family of 7 adults and 3 kids had dinner in Narita and left SO disappointed with the sequence of food delivered. We ordered 2 seafood fried rice and yet it came 40 minutes apart! We sat for 1 hour and only 3...More

1  Thank Savitri R
Response from Maindra R, Marketing Manager at Narita Hotel SurabayaResponded 15 August 2017

Dear Ibu Savitri R, Warm greetings from Narita Hotel Surabaya First I would like to thank you for taking your time and sharing your honest review on TripAdvisor. Also on behalf of the Hotel Management, I would like to give our sincere apology to you...More

Reviewed 6 January 2017 via mobile

the location is good, it's easy to find taxi or ojek. they serve good breakfast. very affordable - you should consider this hotel for long stay in surabaya. but the room is a bit gloomy, I find much obsolete shades there....More

Thank mutiarapertiwi
Response from Maindra R, Marketing Manager at Narita Hotel SurabayaResponded 29 June 2017

Dear mutiarapertiwi, Warm regards from Narita Hotel Surabaya... Thank you for sharing your experience during your stay at Narita Hotel Surabaya through TripAdvisor. We really appreciate your review about our lovely hotel. We do apologize if our room theme somehow gives a gloomy impression. Please...More

Reviewed 23 December 2016

I like the location of the hotel, actually. It is very close to one of my favorite Indonesian fried duck restaurant. The hotel interior itself is not too bad, it is a very simple Javanese style hotel with lots of traditional 'old style' furniture. The...More

Thank keroeni
View more reviews
About
Description
Narita Group has been served customers from around the world with the premier quality of hospitality for almost two decades. We are here to provide the best world-class quality and unique hospitality service as More well as the finest accommodations, services, amenities, memorable events and best value for both leisure and business. Feel the Touch of Java Art & Culture at Narita Hotel Surabaya!! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Sauna
Bar/Lounge
Hotel Style
Spa
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Hotel Style
Spa
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
103
Price range
US$34 - US$40 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Hotel Style
Spa
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
103
Price range
US$34 - US$40 (Based on Average Rates for a Standard Room)
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveler (29)
Room & Suite (20)
Pool & Beach (4)
Dining (3)
Family and Play Areas (2)
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Questions & Answers
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Room Tips
"The suit room is a good option"
keroeni
22 Dec 2016
Read review
"I think third floor is the best because when you need something the staff room is in this floor so they..."
fransiskas2013
5 Oct 2015
Read review
"Better to choose rooms on higher floor for a quieter sleep."
615StephenS615
1 Aug 2013
Read review
"just a step outdoor you'll find the best "pecel" in surabaya, Pecel Bu Kus. javaness..."
vitruvian
13 Jul 2012
Read review
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