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Ibis Surabaya City Center Hotel

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Traveler (221)
Room & Suite (108)
Dining (32)
Overview
Jl. Basuki Rachmad no. 94-96, Surabaya 60271 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (456)
Filter reviews
204 results
Traveler rating
68
98
30
5
3
Traveler type
Time of year
LanguageEnglish
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68
98
30
5
3
Show reviews that mention
All reviewssurabaya citytunjungan plazafacing the main roadstayed nights herevariety of foodswithin walking distanceshort holidaybiggest mallbusiness tripaccor memberbed and pillowsfast servicenice hotelcomfy roomlcd tvnasithe hotel staff
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1 - 5 of 204 reviews
Reviewed 1 week ago via mobile

Outstanding service and food above our expectations, what a lovely and professional from Mr. Victor F.O.M en all his front office staffs, always polite and efficient. Could not ask for more. Will continue to use the hotel as I have done for business.More

Thank Adventurer816954
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 1 week ago

Dear Valued Guest, We are delighted to know that you extremely satisfied when you stayed in our Hotel. It is a great pleasure to hear that what we have done is above your expectations, especially the excellent service provided by our team. I will definitely...More

Reviewed 4 weeks ago via mobile

Order for connecting room, no deposit box no fridge, toilet was complicated, verry small and some of water suply not function as should be, minimalis breakfast fried rice nodle and poridge only , no juice, we can order go food for this one, friendly staffMore

Thank Eka I
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 3 weeks ago

Dear Ms. Eka, Thank you for staying on Ibis Surabaya City Center and for giving your review trough TripAdvisor. We do apologize for the inconvenience during your stay on our hotel. Herewith we would like to inform that our room facility is include a safe...More

Reviewed 4 weeks ago via mobile

Stay for 2 nights business trip. Clean room and toiletries. Small room, not enough for salat. Delicious breakfast and cozy restaurant. Good value for money for a hotel located city center of surabaya, only 3 minutes from Tunjungan plaza using grab car. If you are...More

Thank Bangkit W
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 4 weeks ago

Dear Mr Bangkit W, Thank you for taking the time to write your review on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. It's a great source of inspiration and assistance to receive feedback from our...More

Reviewed 21 August 2018

Nicely located near Tunjungan Plaza (one of the biggest and famous mall in Surabaya)You could find a lot of nice cafes, restaurants, street vendors around this hotelThe room is small, well it is IBIS, I cant expect moreMore

Review collected in partnership with Accorhotels.com
Thank gmd2002
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 21 August 2018

Dear Mr/ Mrs Gmd2002, Warmest Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely...More

Reviewed 16 August 2018 via mobile

great city hotel... eazy access to everywhere .... real fast check in...love this place ... many accsess to mall, to hospital, to the miseum, to the city hall, to bromo mountain and also traditional food in Surabaya ....More

Thank Kukuh P
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 21 August 2018

Dear Mr Kukuh, Thank you for taking the time to write your review on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. It's a great source of inspiration and assistance to receive feedback from our valued...More

View more reviews
About
Description
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and ...More minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
224
Price range
US$26 - US$34 (Based on Average Rates for a Standard Room)
Formerly known as
Ibis Surabaya Basuki Rahmat
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
224
Price range
US$26 - US$34 (Based on Average Rates for a Standard Room)
Formerly known as
Ibis Surabaya Basuki Rahmat
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveler (221)
Room & Suite (108)
Dining (32)
Pool & Beach (1)
Business Center & Event Rooms (3)
Nearby
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Nearby RestaurantsSee all 2,045 restaurants in Surabaya
Arumanis Restaurant
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.18 km away
Bon Ami Restaurant
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.31 km away
Pasar Malem - Siti Inggil
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.18 km away
Le Cafe Gourmand
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.41 km away
Nearby AttractionsSee all 231 attractions in Surabaya
Tunjungan Plaza
1,109 reviews
.67 km away
Monkasel (Submarine Monument)
593 reviews
.82 km away
Grahadi Building
66 reviews
.73 km away
Monumen Bambu Runcing
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.40 km away
Questions & Answers
Ask a question
Alhimny E
16 June 2017|
AnswerShow all 2 answers
Response from Imella A | Reviewed this property |
Hai, I did the same thing tho. Kemarin aku titip ASIP juga di freezer mereka. Mereka mau kok buat bantu :) very helpful banget. That's why I love this hotel.
2
Votes
Daniel M
28 April 2017|
AnswerShow all 4 answers
Response from Vivi_Anggriani | Property representative |
Selamat siang, Bapak Daniel. Untuk perjalanan dari Hotel Ibis Surabaya City Center ke stasiun kereta api pasar turi pada pukul 07.00 hari kerja kira-kira 15 - 20 menit. Semoga jawaban kami membantu. Terima kasih sudah... More
1
Vote
R3B1
19 August 2016|
AnswerShow all 3 answers
Response from Voxregia | Reviewed this property |
Try Golf Graha Famili, idk the fee but the location is close enough, try search it on google
0
Votes
Room Tips
"upper floor to avoid noise from the street"
Read review
"Nice city view from my room"
Read review
"I am not sure about the room of different types therefore cant help for tips"
Read review
"Higher Room is better"
Read review
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