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Ibis Surabaya City Center Hotel

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Traveler (216)
Room & Suite (103)
Dining (32)
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Overview
  • Excellent29%
  • Very good49%
  • Average20%
  • Poor1%
  • Terrible1%
Travelers talk about
“surabaya city”(28 reviews)
“tunjungan plaza”(30 reviews)
“basuki rahmat”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (438)
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193 results
Traveler rating
63
93
29
5
3
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LanguageEnglish
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63
93
29
5
3
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All reviewssurabaya citytunjungan plazabasuki rahmatfacing the main roadstayed nights herevariety of foodsnice hotelshort holidaybusiness tripwalking distanceaccor memberbiggest mallrecommended hotelbed and pillowsbasic needsfast servicequick check
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1 - 5 of 193 reviews
Reviewed 2 weeks ago via mobile

Been here with family for 2 nights. What i enjoyed during stay was the breakfast. Plenty of choices that suit me. With the considerable room rate it was really enjoyable breakfast. Room was ok, i think it is 3 star standard room concept. Not very...More

Thank Krisna M
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 1 week ago

Dear Mr Krisna, Warmest Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope...More

Reviewed 2 weeks ago via mobile

The room was cleaned and all staff very nice. Fast responds to help when i need something (room boy and room service). And many variants for breakfast. Good location, easy to looked for kind of food. Near Surabaya zoo, taman bungkul, Surabaya carnaval night park...More

Thank Magno M
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 1 week ago

Dear Mrs Magno, Thank you for taking the time to write your review on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. It's a great source of inspiration and assistance to receive feedback from our valued...More

Reviewed 2 weeks ago via mobile

Stay for 3 nights for some vacation. Excellent service from all staff (receptionist, room boy, and waiters). The room was clean with simple furniture and good ac. And very strategist location to reach any location in surabaya.More

Thank Calvin D
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 1 week ago

Dear Mr Calvin, Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope that...More

Reviewed 3 weeks ago via mobile

I went for a business trip. The hotel is located in a business area and close to the Tunjungan Plaza. The staff did fast check in process and he was very helpful. Thedroom was nice, quite and clean. However I liked the breakfast menu which...More

Thank GavinErnst
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 2 weeks ago

Dear Mr Gavin, Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope that...More

Reviewed 4 weeks ago via mobile

nice hotel. closed to the big mall and in the midle of surabaya city. food are good for transit hotel and business trip and with humble service . has a nice taste for welcome drink also closed to minimarket .More

Thank dhamarb
Response from Vivi_Anggriani, General Manager at Ibis Surabaya City Center HotelResponded 4 weeks ago

Dear Mr Dhamarb, Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$25 - US$32 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$25 - US$32 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (216)
Room & Suite (103)
Dining (32)
Pool & Beach (1)
Business Center & Event Rooms (3)
Questions & Answers
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Alhimny E
16 June 2017|
AnswerShow all 2 answers
Response from Imella A | Reviewed this property |
Hai, I did the same thing tho. Kemarin aku titip ASIP juga di freezer mereka. Mereka mau kok buat bantu :) very helpful banget. That's why I love this hotel.
2
Votes
Daniel M
28 April 2017|
AnswerShow all 4 answers
Response from Vivi_Anggriani | Property representative |
Selamat siang, Bapak Daniel. Untuk perjalanan dari Hotel Ibis Surabaya City Center ke stasiun kereta api pasar turi pada pukul 07.00 hari kerja kira-kira 15 - 20 menit. Semoga jawaban kami membantu. Terima kasih sudah... More
1
Vote
R3B1
19 August 2016|
AnswerShow all 3 answers
Response from Voxregia | Reviewed this property |
Try Golf Graha Famili, idk the fee but the location is close enough, try search it on google
0
Votes
Room Tips
"Nice city view from my room"
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"I am not sure about the room of different types therefore cant help for tips"
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"Higher Room is better"
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"higher room, and not facing the busy Basuki Rahmat street is better."
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