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Verwood Hotel and Serviced Residence

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Traveler (151)
Room & Suite (63)
Dining (10)
Overview
  • Excellent31%
  • Very good36%
  • Average24%
  • Poor7%
  • Terrible2%
Travelers talk about
“nasi padang”(2 reviews)
“major venues”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (295)
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174 results
Traveler rating
46
56
48
19
5
Traveler type
Time of year
LanguageEnglish
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46
56
48
19
5
Show reviews that mention
All reviewsnasi padangmajor venuesrestaurant buffetmany choicesbu rudysmall gymindonesian hotelsuperior roombreakfast and dinnerpizza hutdining tableswimming poolrecommend this hotelshower curtainroom cardsmoking roomcheck in was smooth
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1 - 5 of 174 reviews
Reviewed 3 weeks ago via mobile

It's been a while since I visit Surabaya. The hotel is Big and classic. Yet, the service was impecable, the food was outstanding, and the hygiene is never omitted. Although I do must agree with other notions where it is indeed not new. With the...More

1  Thank Jay T
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 3 weeks ago

Dear Mr. Jay, Greetings from Verwood Hotel and Serviced Residence and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your...More

Reviewed 4 weeks ago

I find this hotel on online booking site as a 4 star hotel. But the room I stayed looks like a cheap motel. Perhaps need a total upgrade. The staff is friendly and helpful. But totally needs interior and decoration upgradeMore

Review collected in partnership with this hotel
Thank kangsimo
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 3 weeks ago

Dear Mr. Kangsimo Thank you for taking the time to communicate to us why our property did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I will...More

Reviewed 4 weeks ago

Not good location. Swimming pool & resroom is dirty. I saw many cigars on the floor of resroom. We had a problem with the door of our room because it was too old. Point fort is their staffs so frendly and nice.More

Review collected in partnership with this hotel
Thank cucucaca59
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 4 weeks ago

Dear Guest, Thank you for taking the time to communicate to us why our our swimming pool condition and the door did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as...More

Reviewed 12 July 2018

Rooms was clean and the ac is very cold . The bed very comfy, i have a very good sleep experience . Overall the hotelwas nice, good location and the waitress very kind and helpful. Breakfast menu very standart but not too bad lah..More

Review collected in partnership with this hotel
Thank Leonard S
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 13 July 2018

Dear Mr. Leonard, Thank you for taking your time to write a review about your recent stay with us and we are glad to read that overall you had a pleasant stay with us and that you appreciated our staff service. Thank you for sharing...More

A TripAdvisor Member
1
Reviewed 6 July 2018

nice hotel to stay with your entire family, we experienced a valuable time also during the world cup event at the lobby with the exception is one of the air conditioners that produced some noises but overall is goodMore

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from rmverwood, General Manager at Verwood Hotel and Serviced ResidenceResponded 10 July 2018

Dear Guests, Greetings from Verwood Hotel and Serviced Residence and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$28 - US$48 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Surabaya
#19 Business Hotel in Surabaya
#26 Mid-range Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$28 - US$48 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Surabaya
#19 Business Hotel in Surabaya
#26 Mid-range Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (151)
Room & Suite (63)
Dining (10)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
FishYee07
11 December 2017|
AnswerShow all 4 answers
Response from belongstohasan | Reviewed this property |
usually i am using grab car
1
Vote
Sam S
7 July 2015|
Answer
Response from rmverwood | Property representative |
Dear Mr. Sams, Thank you for taking your time time to drop the question for our hotel facility, particularly massage, as a 4 stars hotel our property is facilitated with Health Club ans sport activities calls The Battery... More
0
Votes
Room Tips
"Higher Rooms for Better City View"
Read review
"Great food, nice rooms, 10th floor rooms are nice"
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"swimming pool view is a good choice"
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"Don't chose room like 1901 & 1907 . View from these rooms are good but there will be noise from..."
Read review
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