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d'Season Hotel Surabaya

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Traveler (31)
Room & Suite (5)
Pool & Beach (2)
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Overview
  • Excellent16%
  • Very good43%
  • Average29%
  • Poor5%
  • Terrible7%
3 weeks ago
“bad service”
Nov 17, 2017
“Nice Hotel at Surabaya”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (67)
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LanguageEnglish
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1 - 5 of 27 reviews
Reviewed 3 weeks ago

it is actually a nice small hotel with a nice comfortable room, but unfortunately the staff service is not that good. if they can improve the service, this hotel can be a hidden gem with a low price..

Thank alexis j
Reviewed 18 November 2017 via mobile

This my 4 time I had stay at this hotel, last time stay in executive room. Have friendly staff, comfort for take rest & have various breakfast. The bath room need renovation. Overall this hotel still recommended. I will stay at this hotel when I...More

Thank Endar W
Reviewed 30 July 2017

Found this hotel when I was randomly searching hotel through google maps I was interested since the price shown IDR 190k Fascinated since it stated has swimming pool I booked through traveloka and got price IDR 249, no breakfast, which is normal price I didn't...More

Thank cindye924
Reviewed 11 July 2017

i get spacious room but not clean. i think management must repaiting all room. little bit dirty. good AC, good bathroom i love breakfast, not many variant but taste good. location not in main road, but not far to main rood.

Thank Bouqie
Reviewed 21 January 2017

The services is good. No tea/coffee/sugar even there is hot water in the room. The taste of breakfast foods is average but have many variations. My favourite are salad and cereal. Friendly service. Hotel condition is good eventhough there is little flaws, like no key/lock...More

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Thank EgaLukita
Response from dSEASONHotelSby, Manajer Hubungan Tamu at d'Season Hotel SurabayaResponded 11 February 2017

Dear Ega Lukita Warm greetings from d'SEASON Hotel Surabaya Thank you for taking the time to share your experiences on TripAdvisor about Hotel d'SEASON Hotel Surabaya. We apologize for the inconvenience you during your stay at our hotel We will share your comments to our...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Laundry Service
Airport Transportation
Business Center with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
US$17 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$17 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (31)
Room & Suite (5)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"not good way to go in hotel"
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"executive is very good, non smoking room with parking view"
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"choice room had view to pool"
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"business room have lower rate but wider and nicer than executive room"
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