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Fairfield by Marriott Surabaya

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Traveler (238)
Room & Suite (80)
Dining (20)
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Overview
  • Excellent55%
  • Very good32%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Fairfield by Marriott Surabaya
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Fairfield by Marriott Surabaya
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (175)
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58
32
12
3
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All reviewskava restaurantswimming poolthe buffet style breakfastmall ciputrawest areasame levelfront office manageryour luggageminutes walkingnew buildingbusiness areacheck in processciputra worldnice lobbyclean hotelthe breakfast areamt bromo
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1 - 5 of 107 reviews
Reviewed 2 days ago via mobile

I stayed here 2 days for business trip and it has very comfortable bedroom especially bathroom I like it very much. Breakfast in the morning also variatives with Indonesia, Chinese, and western food. I really enjoy staying here near the city centre as well.More

Thank Rirukunir
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 2 days ago

Dear Rirukunir Thank you for selecting our hotel as part of your accommodation during your business trip in Surabaya, we glad to have you here. we are happy to hear that you enjoy with our facilities, location and breakfast experience. As new hotel in Surabaya...More

Reviewed 6 days ago via mobile

Until now every time I got the chance to visit Surabaya for a business trip, I always stay at this hotel, new hotel and reasonable price just for a night sleep. From here to the Gubeng Train Station is only 30 minutes awat by taxi....More

Thank Otniel U
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 5 days ago

Dear Otniel Glad to have you come back to our hotel and thank you for your valuable feedback related our hotel location, we hope that our hotel can be come your 2nd home. Please contact me to arrange your future stay. Hope to see you...More

Reviewed 6 days ago via mobile

A good vibes and a great compliment for My Birthday's dinner.. Love it so much.. Clean and warm hotel to stay in surabaya..Very thanks to all staffs.. Will comeback to stay again and again @fairfieldsurabaya..More

Thank Aveny T
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 5 days ago

Dear Aveny T Thank you for choosing us as place to celebrate your birthday dinner we glad to have you here and your great feedback related our staff, service and product will share to the teams. Happy Birthday Aveny. Wish you All the Best Sincerely...More

Reviewed 1 week ago

Stayed at Fairfield by Marriott Surabaya for a night and the experience was so-so. Platinum status was recognized but Suite room was not available yet, so upgrade to the highest floor only. Location: It is a relatively-new hotel in West Surabaya. Convenient access out of...More

Thank Ferdinand B
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 1 week ago

Dear Mr. Ferdinand B we glad to have you here.. Thank you for your time to give us review on Tripadvisor, we are deeply apologize that we didn't met your expectation for your first stay with us. Your comment are valuable for us to improve...More

Reviewed 3 weeks ago via mobile

Overall a pleasant stay. On the plus side, strong wifi, good breakfast, clean room. However, the shower has a bad odour when the hot water is turned on for the first couple of minutes, which is a major concern!More

Thank Virgiandini N
Response from fairfieldsurabaya, General Manager at Fairfield by Marriott SurabayaResponded 3 weeks ago

Dear Virgiandini N Thank you for time to give us review through tripadvisor, we glad to be your place to stay. I am deeply apologize about bad odor from the hot water we will try to fix the root cause. Please contact me to arrange...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
US$35 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Surabaya
#14 Luxury Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$35 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Surabaya
#14 Luxury Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (238)
Room & Suite (80)
Dining (20)
Pool & Beach (11)
Business Center & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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bonjour8850
26 April 2018|
Answer
Response from Christine_Aust | Reviewed this property |
Hello. I can't comment on Marriott Gold Member benefits; I suggest you contact the hotel directly. The breakfast was extensive and well priced, however I stayed for just one night as I wasn't satisfied with other aspects... More
0
Votes
Dimas B
10 October 2017|
AnswerShow all 5 answers
Response from faizz_all | Reviewed this property |
300rb aja.
0
Votes
GF18
26 August 2017|
AnswerShow all 4 answers
Response from Julietta T | Reviewed this property |
Hi, About 13.9 km, 35 minutes if the road is not jammed,
1
Vote
Room Tips
"Higher floor less noise from outside"
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"There is 3 elevators so staying on higher level should not be a problem."
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"Some room look straight at a neighbouring building."
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"Rooms facing the pool is a better choice"
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