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eL Royale Hotel Bandung

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Jl. Merdeka no. 2, Bandung 40111 Indonesia
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Traveler (696)
Room & Suite (256)
Dining (98)

About

#72 of 576 hotels in Bandung
Location
Cleanliness
Service
Value
Travelers' Choice
The 4 stars hotel Located in the heart of Bandung city, close to the braga street, dago and culinairy places. There are a restaurant, lounge, ballroom with capacity up to 2000pax, 16 meeting rooms, swimming pool with jacuzzi, futsal and tennis court, ATM centre, and 434 spacious rooms for your comfort stay. eL Royale Hotel Bandung "When Hospitality meets Tradition".
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Airport transportation
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Poolside bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Indonesian
699Reviews25Q+A75Room tips
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Popular mentions
alghofaili wrote a review Dec 2020
Bekasi, Indonesia4 contributions
a huge hotel situated in the heart of Bandung City, just walking distance to the Famous Braga street where are many restaurants, cafe, and nightlife clubs. and on the other side, you may walk to Bandung Indah Plaza ~ 800 m. I really like the staff, Friendly, helpful, and initiative.
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Date of stay: December 2020
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Response from Hani Hanipah, General Manager at eL Royale Hotel Bandung
Responded 12 Apr 2021
Dear Mr/Mrs, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Royale Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Royale Bandung. Kind regards, Iyok Supriatna General Manager
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Luthfi P wrote a review Dec 2020
Jakarta, Indonesia51 contributions25 helpful votes
Have taken a note to have connecting rooms when doing reservation and reconfirmed to the hotel in the morning before checkin in. The staff confirmed that the connecting room would be ready at 2pm, so we came to the hotel after 2pm. Once checking in, the receptionist said that the connecting rooms were no longer available. He denied that the staff on the previous call gave that information. We asked to meet the hotel manager, but the receptionist only met us with the supervisor. The supervisor also could not give any proper explanation and solve the issue and still insist that the staff never gave that such confirmation. It seemed so difficult to meet the manager, till we forced him to escalate this issue to the manager. Eventually, the manager came to meet us and apologized for the inconvenience. The complaint handling was very bad and it was so horrible to know that the receptionist tried to keep us of to meet the duty manager.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Hani Hanipah, General Manager at eL Royale Hotel Bandung
Responded 12 Apr 2021
Dear Mr. Luthfip, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Royale Bandung. We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Royale Bandung. Kind regards, Iyok Supriatna General Manager
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Elwyn G wrote a review Sep 2020
1 contribution
The room was not comfortable as it take place in front of the hallway and near the elevator. Not changeable and need to pay extra cash. No other solution or option to satisfy the costumer. Next time If I spend holiday in bandung, this will be my last option to stay.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Hani Hanipah, General Manager at eL Royale Hotel Bandung
Responded 12 Apr 2021
Dear Mr.Elwyn, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Royale Bandung. We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Royale Bandung. Kind regards, Iyok Supriatna General Manager
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Irmayanti M wrote a review Aug 2020
Bandung, Indonesia82 contributions11 helpful votes
Stay for the first time, it is because of Pandemic corona season, the staff is deduction as I was informed. We enter the room of deluxe at about 4.30 PM, instead of 2 PM. room was not ready yet. Breakfast is limited but taste good. However, el Royale must shows a good and historical hotel, as we known formerly as Panghegar hotel.
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Date of stay: July 2020
Value
Location
Service
Room Tip: room in condotel is good, view to pool
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Response from Hani Hanipah, General Manager at eL Royale Hotel Bandung
Responded 12 Apr 2021
Dear Mrs. Irma, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Royale Bandung. We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Royale Bandung. Kind regards, Iyok Supriatna General Manager
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leinzz wrote a review Aug 2020
Jakarta, Indonesia19 contributions4 helpful votes
I stayed at el royale bandung for 3 nights (14-17 august) for a family wedding (the wedding also held at el royale hotel) our family booked 6 rooms all at the same price and same room type, the other 5 rooms started checking in at august 15th, so i’m a day early than the rest, at 16th morning i notice that the other rooms is completely different than mine, different facility, different size, i thought they upgraded their room but when i asked every one of them they said it’s the same type, they didn’t upgrade it whatsoever, so in the afternoon i called the front office to make sure that it is the same room, they confirmed it and then i asked why i didn’t get the same type of room? They said because it is full (note that i check in a day early) after 3 phone calls they gave me a plate of fruit as an apology, but i have to go at that night so i didn’t follow through until i came back around 9 pm i talk again with the front office, i demand the same room with the others, they told me to wait again and then the manager came down, apology again and finally gave me a different room, i don’t know what took them so long to do that, it makes me even angrier because they seem hesitant to change the room (you can see in the picture below how different the room is) it doesnt even made sense that the 2 room is the same price and same type, however the hotel itself is quite nice, the staff is friendly even when i’m constantly complaining about changing the room they keep their friendly act, the breakfast is lack of variation but the taste is okay
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Date of stay: August 2020Trip type: Traveled with family
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PRICE RANGE
US$28 - US$104 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Royal Panghegar
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
434
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Frequently Asked Questions about eL Royale Hotel Bandung
Which popular attractions are close to eL Royale Hotel Bandung?
Nearby attractions include St Peter's Cathedral (0.4 km), Braga Street (0.2 km), and Bandung City Hall Park (0.4 km).
What are some of the property amenities at eL Royale Hotel Bandung?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at eL Royale Hotel Bandung?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at eL Royale Hotel Bandung?
Yes, free parking is available to guests.
What are some restaurants close to eL Royale Hotel Bandung?
Conveniently located restaurants include Gama Ikan Bakar & Seafood, Braga Permai Restaurant, and Mosaic All Day Dining Restaurant.
Are there opportunities to exercise at eL Royale Hotel Bandung?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does eL Royale Hotel Bandung have an airport shuttle?
Yes, eL Royale Hotel Bandung offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is eL Royale Hotel Bandung located near the city center?
Yes, it is 0.5 km away from the centre of Bandung.
Are any cleaning services offered at eL Royale Hotel Bandung?
Yes, dry cleaning and laundry service are offered to guests.
Does eL Royale Hotel Bandung offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to eL Royale Hotel Bandung?
Many travellers enjoy visiting Ereveld Pandu Dutch Cemetery (2.3 km), Gedung Gas Negara (0.3 km), and Swarha Building (0.7 km).