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Puri Santrian

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Traveler (2421)
Pool & Beach (716)
Room & Suite (400)
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Overview
  • Excellent52%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible2%
Travelers talk about
“club room”(224 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (2,455)
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1,750 results
Traveler rating
888
583
187
46
46
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888
583
187
46
46
Show reviews that mention
All reviewsclub roommezzanine restaurantpremier deluxe roomthe beach club restaurantbeach frontbalinese nightnew wingan upgradefour poster bedour honeymoonmain poolswim up barprivate beacha ground floor roomnice resorthotel groundsnusa dua
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1 - 5 of 1,750 reviews
Reviewed 2 days ago via mobile

We arrived direct from airport. Reception is within an open Bali rattan canopy with rattan furniture. Service was slow from reception but it’s Bali time (or jam karrot as they say here)! As we were walking to our room we were called back and given...More

Thank Ardva B
Reviewed 3 days ago

Stayed for 3 nights at the Puri Santrian. There are a lot of pros for this hotel, great location for shops and restaurants nearby, beachfront, gardens are traditional and beautiful, our top tiered room was large and pleasant. The cons for this hotel for us...More

1  Thank jennaPerth
Response from Santrian, Management at Puri SantrianResponded 2 days ago

Dear jennaPerth, Thank you very much for sharing review on TripAdvisor about your recent stay at our resort. We regret to learn that our services couldn't meet your expectation and didn't show as how the Santrian standard should be. We have highlighted your constructive comments...More

Reviewed 4 days ago

- On arrival they gave me a room with two single beds while I had booked a double bed. There was chaos about this for hours, I was on the phone with receptionists for hours. As a 'solution' they even tried to put sheets between...More

1  Thank Sarina W
Response from Santrian, Management at Puri SantrianResponded 3 days ago

Dear Sarina W, Thank you for taking some time to share your experience of your recent stay at Puri Santrian. It saddens us to know that you found our services below your expectation. We understand your frustration on the day of arrival on getting double-bedded...More

Reviewed 4 days ago

This was our 4th visit to the Puri Santrian. We love the location and ammenities. The wonderful staff always greet you with a warm smile and care for your every need. The gardens are beautifully manicured and are tradition Balinese. Relaxing on the day beds...More

Thank leighwalks
Response from Santrian, Management at Puri SantrianResponded 4 days ago

Dear leighwalks, Thank you very much for taking some time to share an excellent review towards Puri Santrian. It was a pleasure to have you staying with us for the 4th time and glad to know that the overall stay was a memorable one. We...More

Reviewed 5 days ago

I'll start by saying the Resort Grounds are very beautiful and the staff welcoming and friendly. Our room 279 was one floor up and the stairs are quite steep and quite high. If you have problems with mobility not recommended. We were given an upgrade...More

2  Thank Seanna1959
Response from Santrian, Management at Puri SantrianResponded 2 days ago

Dear Seanna1959, Thank you for taking some of your precious time to share your review on TripAdvisor. It is such an honor to be able to welcome you at Puri Santrian. However, we regret to learn that some of our services and hotel facilities could...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$105 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Sanur
#9 Family Hotel in Sanur
#11 On the Beach Hotel in Sanur
#19 Luxury Hotel in Sanur
#20 Spa Hotel in Sanur
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Sanur
#9 Family Hotel in Sanur
#11 On the Beach Hotel in Sanur
#19 Luxury Hotel in Sanur
#20 Spa Hotel in Sanur
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (2421)
Pool & Beach (716)
Room & Suite (400)
Dining (121)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Lee D
26 May 2018|
AnswerShow all 6 answers
Response from Handoko T | Reviewed this property |
Yes
0
Votes
Danielle T
28 March 2018|
AnswerShow all 6 answers
Response from swiftcarolann | Reviewed this property |
With having children, I would ask for a room closer to the front near the beach and the pool next to the restaurant that has a pool for children. I don’t think children are allowed in the Santrian Club area. I also don’t... More
2
Votes
Euanedwards
11 March 2018|
AnswerShow all 6 answers
Response from Alison C | Reviewed this property |
You only get club room benefits if you book club room. Hope this helps 😀
0
Votes
Room Tips
"Superior Rooms in the new wing it's definitely worth the extra."
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"if you like it quite the clubroom"
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"Premier Delux Room near Infinity pool - no children allowed in this pool but are in the other two pools..."
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"'Club' rooms give you access to all the swimming pools but you're better off in a bungalow..."
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