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Mercure Kuta Bali

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Traveler (957)
Room & Suite (231)
Pool & Beach (214)
Overview
  • Excellent19%
  • Very good43%
  • Average26%
  • Poor8%
  • Terrible4%
Travelers talk about
“infinity pool”(77 reviews)
“pizza hut”(31 reviews)
“top floor”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,412)
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1,059 results
Traveler rating
212
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54
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212
436
262
95
54
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All reviewsinfinity poolpizza huttop floorhard rock hotelsurf schoolsea viewstandard roomthe location is perfectpoppies lanebeachwalk mallnight lifebuffet breakfastbalconybalisurfersconveniencemassage
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1 - 5 of 1,059 reviews
Reviewed 3 days ago via mobile

Location was great, staff were great, breakfast good. The rooms were a huge let down. The bathroom is what let's the rooms down most. Firstly they weren't clean, particularly the very old mouldy blind. Secondly, the bathroom is very poorly designed in which you cannot...More

1  Thank emily s
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded yesterday

Dear emily s, Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity...More

Reviewed 1 week ago

I had a good stay for 2 nights here. The structures and design made it comfortable. The downside is the balcony. Its too small but great for couples. But if you are going for short trip, definitely check the place. The pool side is overlooking...More

1  Thank Nad Z
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 1 week ago

Dear Nad Z, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 1 week ago via mobile

When our flight was delayed by 16 hours half of the passengers were sent to the Hilton and the rest of us to the Mercure Kuta. I know it was late but we had to ask for another room as the first had tiny single...More

3  Thank mark k
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 1 week ago

Dear mkent62, Warmest greeting from Mercure Kuta Beach Bali First of all, we are really sorry to know about your unpleasant experience that you had posted on TripAdvisor. In regards to your comment, we believe that you had stayed at the other property instead of...More

Reviewed 1 week ago

This was our first stay in Kuta and really happy with our choice. The staff were fantastic, the reception/lobby was open and cool. Our room was one of the older ones but could not fault it considering the age. Some of the resort was in...More

Thank Anita W
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 1 week ago

Dear Anita W, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 3 weeks ago via mobile

Was staying in this hotel in the last week of Dec 2017. As I was a Accor Plat member, I was upgraded to a suite on the top floor. Took a Uber ride from the airport to the hotel which cost around IDR37k, much cheaper...More

Thank ANDREW W
Response from -ExSecMKBB-, General Manager at Mercure Kuta BaliResponded 3 weeks ago

Dear ANDREW W, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

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Best Value Properties in Kuta, Indonesia
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About
Amenities
Top amenities
Restaurant
Room Service
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$61 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Kuta
#49 Luxury Hotel in Kuta
#71 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 On the Beach Hotel in Kuta
#49 Luxury Hotel in Kuta
#71 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (957)
Room & Suite (231)
Pool & Beach (214)
Dining (72)
Amenities (15)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
SherrTan
March 6, 2018|
AnswerShow all 2 answers
Response from adenoerwenda | Reviewed this property |
All room types are rennovated..they work in floor basis. Just mentioned on your reservation that you want the rennovated one. Bath tub is available on suite.
1
Vote
Nathan B
November 3, 2017|
AnswerShow all 2 answers
Response from -ExSecMKBB- | Property representative |
Dear Kia Ora, Thank you for your question. In Mercure Kuta Beach Bali for entertainment regulary we don't have. Just based on request. For more information please call our hotel in +62361 767411
0
Votes
ravatejas
August 4, 2017|
Answer
Response from ronbbell | Reviewed this property |
Breakfast - is a buffet and there is many vegetarian of dishes as part of the buffet. Dinner - you can order vegetarian dishes. The hotel is within walking distance of many types of Vegetarian Restuarant.
0
Votes
Room Tips
"We booked the most expensive room $300Aud/night. Very disappointed !!!"
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"Room with balcony to help you dry wet clothes/ swimsuit faster, Higher floor with sea view would be great."
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"ask the room face to seaview"
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"If you stay with family, ask for room that is not close to a neighbouring cafe."
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