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Worst experience ever of my life. First we are told that there is no hot water arrangement in hotel and later we found that the quilt is not clean and smelling pee. Called to raise such a pathetic experience at reception, I was told to...More
We had a group arrangements at this place which made the biggest mistake of my life the owner is pathetic doesn’t know how to behave with guest what is hospitality and service we were in touch with one of their employ regarding lunch the moment...More
Location of hotel is excellent as it is located on the middle of mall road. Best thing is Cycle Rickshaws ply till the hotel location only. Rooms are good. Room Service is excellent. Food is good. Overall a nice hotel.
Please refrain using this hotel as the hospitality is completely missing from the staffs. One Amrish puri like person welcomes you. Opted for super deluxe room for which they charge you exorbitantly , but in fact it is like a servant's quarter outside the main...More
We went to mussoorie 19june 2017 to have a fun filled holiday with our family. From the hot weather of Delhi we went to the famous hill station mussoorie. We stayed at hill queen The Mall hotel. We found the location of the hotel excellent...More
If I remember correct there are steps in hotel to go to reception. They do have limited parking but as you request, you can get the parking. They do have another hotel Library Residency which have plenty of parking but I am... More
If I remember correct there are steps in hotel to go to reception. They do have limited parking but as you request, you can get the parking. They do have another hotel Library Residency which have plenty of parking but I am not aware of the rooms condition there.