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I stayed in Marriott during my last visit to Lucknow from 04th to 07th Mar (Bill no. 20444) and the bill given to me was without GST ID, since Samsung requires bill with Hotel GST ID for claim submission, I called up Hotel multiple times...More
Thank Jasodha S
Response from Fairfield L, General Manager at Fairfield by Marriott LucknowResponded 3 days ago
I apologize for the inconvenience, at the very outset, that you had to face due to this issue. I completely understand how frustrating this could be, no excuses given, I accept that this should not have happened. I am taking this up with my front...More
As a major part of my work business, I have got to travel to places for meetings , overnight as well as long weekends. Having stayed over at various properties around the globe and to be specific in Lucknow , I have preferred Fairfield by...More
Well, this isn't the first experience at Fairfield by Marriott. Similar problem at Lucknow and Jodhpur, their at your service desk sucks. One it would take atleast 15-20 tries to reach to them and when you are happy that you could speak, your happiness turns...More
Response from Fairfield L, General Manager at Fairfield by Marriott LucknowResponded 6 days ago
Thank you for sharing your feedback.
At the outset, please accept my apologies for the inconvenience you had to face. This is not the kind of service we have built our reputation on and I would ensure that no guest in the future faces such...More
There are times when you are on a long business trip and you have a feeling that it has been worth the time staying here.Same goes for my stay at Lucknow where I was completely amazed by the staff and the management.Mostly the delicious food...More
Response from Fairfield L, General Manager at Fairfield by Marriott LucknowResponded 1 week ago
Thank you for sharing your thoughts !!
We are happy to hear that you had a wonderful time at our hotel. We strive for a stress-free stay experience and good to know that we were able to execute it well and you enjoyed your stay...More
Excellent hotel to stay in lucknow. Room are neat and clean. Location is good. Food is good. Service is good. Good business class hotel in lucknow. Opposite indira pratisthan. Everything is excellent. I will visit again.More
Response from Fairfield L, General Manager at Fairfield by Marriott LucknowResponded 2 weeks ago
Thank you !!! The team at the hotel is delighted to hear that you had a great stay experience with us. Location, food topped with warm and friendly service by our associates is indeed our USP and its gratifying to know that our valued guests...More