We stayed in this hotel for a family friends wedding and it was so beautiful. The staff especially made our stay so incredible. Everyone was amazing but especially Ahmad and all the chefs at the grill section of the restaurant were so friendly and accommodating. The food was also delicious. Magdy at the main pool bar who made the best iced coffees and was so polite. Ahmed who was looking after the suites 626/627 and Mohammed looking after 253/254 were both so helpful and kind we loved them. The reception staff were also lovely, Mohammed and John! It was such a clean and amazing hotel in a beautiful location. Thank you to everyone
This is our second time at SG and we weren't disappointed. We booked directly with the hotel and what a pleasure it was to deal with the customer service/ booking team. We requested a ground floor garden view suite located at the North 38 adult-only pool, and they ensured we got what we requested. They really value returning guests. Our room was clean spacious and had a fabulous jacuzzi bath big enough for two adults as well as a dressing room. The food, drink and especially the staff is amazing and in all honesty the staff makes this resort feel like home. Even though we’ve not been there for 8 years some staff remember us and treated us like family. Unfortunately, we cannot name every single person that made our stay really special but the people that stood out were, Moustafa (Spa), Fathy (N38 pool bar), Lofty (dining room), Mohammed (N 38 pool). The person that really made me feel special was of the Chefs (whose name I can't recall- but he’s the only chef with amazing hair red hair). He looked out for us at each meal to recommend the local dishes that we should try to make our stay unique and authentic. I booked myself in for a manicure and I walked away with feet as soft as the day I was born. One of the nicest things about this resort is the fact they have beach with two jetty’s to snorkel from. We went first thing in the morning before anyone else even ventured down and had the beach and the snorkelling spots to ourselves which was magical. The is a Tuff Tuff running around the resort to ensure it’s accessible for everyone or those who can’t be brothers to walk back up the hill. We walked to get our steps in and burn some of the delicious food off. My partner is a runner and felt very safe to run outside the resort on the main roads, but we would always advice people to be cautious. During the day it was warm enough but evenings get's chilly this time of year so I would recommend taking something warmer than summer dresses and shorts. On check out day the lovely chap cleaning our room daily lefty’s a little travel pack with a travel pillow, eye mask and ear plugs for our flight. Nice little touch. We recommend this resort to everyone we speak share our lovely experience with. We also met some amazing people and planning to meet up in the UK. Thank you to the entire team at Sultan Gardens for making our stay as special as the first time. We will be back.…
This was my 5th visit to Sultan Gardens, but first since 2015. A lot of changes have happened to improve the hotel and all are positive. The grounds are very green and lush with amazing flowers and plants all around. It is stunning to walk through the resort. The food is varied and very tasty, much higher quality than a lot of hotels. Buffet restaurant is superb. The wow factor comes from the staff for me. Lots of familiar faces so very low turnover and they are the kindest and helpful staff you could wish to meet. Special mentions to Mustafa from the spa and Syed around the main pool who are both such gentlemen. Book any trips through the hotel guys and not the reps. They walk round and talk to you. Highly recommend the White Island boat trip, it is known as the Egyptian Maldives and doesn’t disappoint. If you are a first time visitor to Egypt I would definitely pick this hotel as their cleanliness is superb, all water is bottled, including ice served with drinks. Sharm and Sultan Gardens is definitely back on the agenda for me now as a perfect winter destination with incredible weather and relaxation benefits.…
I was so apprehensive when I transferred mid way from another hotel, however, the staffs I cannot commended enough. My birthday felt complete. It felt like a family of helpers, plenty of brotherly staffs assisting me with my 3 year old and my 10 year old who has Asperger’s. The fact the food was some of the best I’ve tasted in Egypt was a plus. I felt safe as a woman travelling with a chronic condition with 2 boys. I loved the upgrade from garden view to pool view. The one waiter looked after us the 4 days I was there. You can see the pride and professionalism in staffs demeanour. I told the chef I will be back Inshallah to try some koshori, the staff by the pool side were polite and went out of their way to help. The kids pools was the warmest but also the coolest once out as it’s near the beach area. I loved the canopies that were outside our rooms. Over all thank you to all the staffs at front for not ignoring me like other hotels have done in past. You never let me wait if I had a question. Thank you. Now I need to work another two years to come back with my boys xxx…
excellent hotel for winter holidays with children. My son was very pleased so had to stay longer. very nice sea view. the animation team are the gems of this hotel, especially the guys Misha and Mody. They are very friendly. Thank you!
This was our first visit to the Sultan Gardens and happened purely by chance.We changed hotels at the last minute due to bad reviews of the original hotel and how lucky we were.This hotel is truely a gem in Sharm el Sheik and stands out amongst others as we have visited many in the area and in Hurghada over the years. From the very first minute we felt valued and made welcome. Had 2 beautiful rooms with sea view which were very clean and the bathroom was modern(not always the case in other hotels). The food and the service was excellent the restaurant staff couldn’t do enough for us even when busy.Always something good to eat and many choices in the buffet and the snack bars at all times. The pool was heated in February which we really appreciated and free WiFi throughout the resort is something other hotels should follow.There was was a convenient TuffTuff to take you round the resort if you didn’t want to use the stairs all the time. The xtra touches that made our stay so memorable included;fruit and Arabic sweets in the room,complimentary drinks and snacks in the mini bar,housekeeper nice touches in room and even a late check was no problem. In particular are thanks to Mr M Sherif front office manager,Mr M Shura night manager,Mr Waled and Mr Mohmen from the restaurant. Cannot name each person individually but all the staff without exception were wonderful and so kind and polite. The staff made our stay feel like home and we are so lucky to have found this amazing resort. We will definitely return without question - highly recommended.…
Sultan Gardens Resort offers the real great value for money 💰 🤑 in Egypt 🇪🇬 Sharm El Shikh. It's all family 👪 ❤️ members Resort. It's romantic suitable for newly married honeymooners to spend a great experience with unforgettable honeymoon experience, i do recommend Premium Jacuzzi Suites. Swimming 🏊♀️ 🥽 pool are many 👌 😍 and temperature 🌡 👌 😎 controlled makes the best 👌 Swimming 🏊♀️ experience in Sharm El Sheikh with heated swimming pool The Resort is nearby Sharm El Sheik international Airport 🛫 🛬 The beach ⛱️ is sandy but the sea 🌊 infront is not sandy.... but it's full of corals ... it's really really great 👍 👌 for snorkeling and diving 😀 👏 with a lot of the famous Red Sea 🌊 Fish 🐟 🐠 🎣 🐡 😀 The down side of the beach ⛱️ a lot of stairs to access. Reception special thanks to Mr. EMAD SHEHATA and room service, actually all the staff are well trained and welcoming 🙏 😀 👏…
The best place we've ever been to We were all family, celebrated my daughter's birthday there, thanks to the animators for their help in everything Kid's animators Olya and Dina are very nice with children, sport Moody, Etto, Lisa, Nastya, Scorpio, Zhenya, Boshey are very good, we were glad to know all of them The week of rest went well. But very quickly, we want to go back very soon, and we will definitely return to this hotel The hotel is new, clean, we didnt notice any disadvantages, everything is perfect its true Thank you for a great vacation!
We have just returned from our 10th visit at Sultan Gardens. Clearly we love this resort but my goodness the improvements since our last visit just last March were unbelievable. Let’s start with the upgrades to the hotel - just a stunning makeover, the reception area is a real wow. Then the food - which has always been ok (something for everyone) has been elevated to another level. The Quality of the food was just simply sublime. Many thanks to Hamada Abdough - you make the very best Eggs Benedict, thank you. Thank you to Ahmed Ghoneim for such a wonderful dining experience in Fluer des Lis the attention to detail and wonderful cooking, atmosphere and serving experience made this very special for us and your restaurant is a new favourite for us. Thank you to our Very Favourite restaurant, House of Spice thank you Mohamed for making this a memorable meal. This really is the best restaurant for service, atmosphere and food. Thanks also as ever, to ‘Captain Mohamed’ and his team around the pool for looking after our every need. Staff are constant. If there could be an improvement, it would be to consider where all the British families have gone? Book this hotel it has everything and more that you could want from a holiday - Sultan Gardens will not disappoint and it is re-assuring that the team are constantly looking at ways of improving the customer experience. Final word goes to acknowledging the Gardening team - what a wonderful job of keeping the resort looking pristine. We are returning again in March and can’t wait! Thank you all for making another trip so special for us. We have travelled all around the world but always navigate our way back to this special resort which truly has that special combination where everything you want in a holiday comes together.…
I really liked the hotel, the food is super delicious. The people are friendly and ready to help. Also the animation team; Olya, Mody, Beshoy, Etto, Danya, Nastya, Zhenya and Scorpio. Very cool guys, because of which my vacation was fun and creative.
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