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All reviewsoasis baranimation teamrecommend this hotelmini discosee you soonevery eveningfishnice holidayspecial thanksbig thanksenjoyed my staypeanuts barsecond homeguest relationsthe general managertwo weekstarek
We ended up here after a bad experience elsewhere. Wow I can't understand any negative reviews left on trip advisor, the people who work here are the kindest I've ever met in Egypt.
We arrived quote late and were given the room closest to the...More
This holiday was booked based on the recommendation of the sales advisor and images provided of the hotel through your website. Firstly my main concern is that the images you provide on your website portray a standard 3 star hotel which I thought would be...More
Only good thing about this hotel that it is near beach. Hotel rooms are old fashioned, no shampoo and hair dryer, it would be still acceptable for price but the worst was that in my rooms shower and bathroom in total was out of order,...More
Thank Ilze K
Response from Lusine S, e-commerce at Empire Beach ResortResponded 7 July 2018
Dear Ilze K
We apologize that your experience was regrettably less than satisfying.
Kindly be assure that your issue will be addressed to the management.
The rooms are old, no soap and shampoo and the pools dirty and some of the staff in the bar are not service minded. You can only book all inclusive. The food is not really good in the restaurant eventhou there are many to choose...More
Thank Majid J
Response from Lusine S, other at Empire Beach ResortResponded 4 February 2018
Thank you for taking your time to write a review.
We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks and issues will be addressed to the management team.
Hotel services are very bad.
Receptionist agent is not helpful at all
Foods are very bad and not diverse at all
Restaurant is very bad and cats are standing on the tables
Hotel rooms are very very bad, it is very small size, air condition...More
1 Thank Mina S
Response from Gr-Royalstar, General Manager at Empire Beach ResortResponded 24 November 2017
Thank you for taking your time to write a review. It's very important for us to take all comments in consideration and improve our hotel service. We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks and...More