We had a great experience. We were very appreciative to get in the room early too, as we were working the Rock n Roll Race EXPO across the street at the convention center. Self Parking was very easy. I got the park n stay package. And the garage was always under supervision by security so I felt safe leaving it there. Except for a few hiccups when we got to the room (which they took care IMMEDIATELY) , we had a great stay. Beds were comfy, and it was quiet !! We will be back!!
Sheraton hotel in Atlantic City is not a place for family vacation. Parking was very inconvenient especially with a 9 month old baby. Front of the hotel guests are smocking cigarettes and weed 24/7 you can even smell it from the lobby. We booked the Suite it was decent but very out dated and the queen bed was extremely small. After the first night we left the hotel because next morning we saw hundreds of Ants crawling around our room. Overall, it was an awful experience :(
for a non-smoking hotel, the first room i was sent to was so heavily smoked in that they used perfume to cover it up. The second room had a dying tv with "rain" coming down the pixels. The third and final room had the light out in the bathroom. Wouldn't housekeeping notice? I would stay again. It's not ready for guests, however. Much like the city that closes down at 6 pm. the gift shop was only open from 6 am until noon.
This is a OK place. Employees are nice, spacious... Needs some updating for sure. Love all of the pictures from the Pagent. Lots of Nostalgia. Even the bartenders have been there for years. The breakfest was horrible. It's hard to have a bad breakfest, but is really Bad. We were a party of 4 and we all agreed that is was the worst ever!
The hotel is perfect for proximity to convention center and staff was great. That being said, it is in dire need of an update. The furniture, carpet and fixtures look like they haven't been updated in 20 years. Our first room had a faucet issue and pipes banging in wall when shower was on. I asked for a new room and was given multiple new room options by the desk manager. She also extended our checkout by 2 hours the following day. She made the difference in taking care of issues beyond her control. Great service.
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