Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
Spanish
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Hammam
Rooftop terrace
Wifi
Shuttle bus service
Car hire
Solarium
BBQ facilities
Executive lounge access
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Location
Calle 8, 43C–37, Medellin 050021 Colombia
Name/address in local language
Orange Suites
84 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This hotel/suite is in a great location. The free breakfast included amazing choices that were very tasty. I had lunch at the same restaurant one day and it didn’t not disappoint either. The rooms are adequate and the balcony is an added touch. I only had an issues with a sink in one of the bathroom which was fixed within minutes once I reported it. The staff is friendly and helpful. I will definitely return again.
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Date of stay: February 2022Trip type: Traveled with friends
Room Tip:Try to get a higher floor because the lower floors tend to get noisy from the street traffic.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms were clean and well maintained. Area is ideal for dinning and socializing as we held a conference at the Travers. Now I do not give out 5 ratings with ease, however the difference this time rest on the shoulders of the front desk manager Omar. Although expected I rarely receive the level of attention Omar extended. My stay was a delight thanks to Omar and the staff. Bravo and well done with many thanks, Ing. Jose O Ramos
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Date of stay: January 2021
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip:All rooms have balconies with great city views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Noisy A/C, unpainted closet doors, hot water issues, Old TV, not smart. The staff is great and breakfast across the street is the best.The place is close to El Poblado and Provenza, is a great location but with old fashioned equipment. The best thing is the Front Desk and the Cleaning staff.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked an upgraded room and was given their basic room. They acknowledged this. I asked them to refund the difference, but they said their bank would not do that (Which didn't make sense). Instead, they said they would cancel the transaction and resubmit the charge at the correct amount. They said this would take a few days, and would be completed after I left. (This did not make sense either). I reconfirmed before I left that they would make the change. Of course they never did. They kept the extra money. It is dishonest, but it is actually more aggravating that they continually lied to me.
After making and paying for my reservation, and shortly before I departed the U.S., they sent me a note saying that rather than my credit card, they wanted me to make a transfer payment from my bank in the U.S. to their bank in Columbia. This was crazy.
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The only downside, was, as everyone says, hot water. You just had to plan to spend twice as long in there as the water would go hot, then cold, them warm, then hot again. You just had to ride out the cold water.
Walking distance to Parque Lleras, Exito and the metro. What else does one need? Kitchen could have been a little better stocked (seriously, not even salt, pepper and oil?), but we managed.
Our room was really big. Bigger than the apartment we lived in in Vancouver for 5 years. Amazing balcony, 2 bathrooms, decent kitchen.
Even though my Spanish is minimal, we found a way to work things out with the staff, who went out of their way to help us.
Rooftop terrace was a nice bonus.
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Date of stay: April 2015
Value
Rooms
Service
Trip type: Traveled as a couple
Room Tip:Ask for as high a room as possible to enjoy a bit of a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camilo A, Director General at Orange Suites
Responded Apr 23, 2015
For Travelers was a pleasure to serve you. Your opinion is always important to us as it helps us improve. Will keep Working on solve the problems that occurred during your stay in order to continue providing the best service. Att. General Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great space it’s big. But the internet is slow, bees are always finding a way into the apartment and the street noise is very very loud even with the doors closed on the patio!!! Hot water goes out fast! The bed was hard!!! We had apt 405 and had to check out early because it wasn’t comfortable.
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Date of stay: November 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We rented a family apartment at Orange Suites for five days. The apartment was well cleaned and in good condition. Located in the 9th level of the building, we had a great view over the city - especially at night.
The apartment has two levels. On the first level are the kitchen with dinning area, a bathroom (toilet) and a sleeping couch. There was no Air-conditioning in the first level of the apartment but there also was no need for it.
On the second level are a bedroom with kingbed and TV as well as a dressingroom and bathroom (toilet, shower, bathing tub). The kingbed was very comfy and we had a great good night sleep. The Air-conditioning on the second level worked fine.
Hot water worked perfectly as well as the WiFi.
We loved it to spend some time on the balcony. We didn't like the railings though. There are big gabs between the metal bars, which we thought is not secure especially for kids.
The Frontdesk staff was always kind and helpful. We accidentally locked the safe without entering a new PIN but Luis a nice guy from maintenance was there within minutes and helped. The two ladys from breakfast service have been exceptional friendly, as well as the cleaning staff.
A whirlpool on the rooftop can be used with reservation. The rooftop area was great with an even better view over the Medellin Skyline.
We can highly recommand to take the family apartment at Travelers Orange Suites.
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Date of stay: August 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The admin of the place or the boss of staff acted very rude. We saw her yelling at them and treat them like less than humans. She has a very bad temper and you can see she lacks basic people skills to be in a customer service department.
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Date of stay: May 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Until now, I had not had a bad experience with any of the places I've been to or stayed at through tripadvisor, but this time around when I stayed at this hotel it became a daily ordeal. There were 6 of us in my group and there was always something off every day. We stayed in total 4 days and every day there was either a problem with the hot water, the quality of the mattress was very poor and one would sink into the mattress while sleeping or with the towel service. On the last day during our checkout, they offered to store our luggage for a couple of hours until we would have to leave to go to the airport. Everything was going well until we went to pick up our suitcases and our backpacks. Because we left in a hurry, somehow someone had untied my jacket from my backpack and I left without it and for my brother in law, they had also not loaded his backpack along with the rest of our luggage. Since we had taken different ubers to the airport, he realized it and went back for his backpack, but unfortunately, I realized I was missing my jacket when I arrived to my next destination which was Bogota, where the temperature is much cooler and I needed my jacket. I then called Orange Suites and spoke to one of the people at the front desk, only to find out that the guy who was working at the time of our checkout was not responding when they were trying to call him in order to find out where he had put my jacket. Finally, hours later the girl said she had looked for it herself and found it. I then asked about the possibility of having it shipped over and she said yes. I got my jacket the following day, but someone had gone through the pockets and taken out the cash and most importan my earphones, Bose QC20 noise cancelling headphones – Samsung/Android™ devices which cost $249.95. When I called them back to file a claim, they said that they couldn't make themselves responsible for anything that was left at their establishment. I then asked to speak to a manager or supervisor and a woman called me back and said that I had to prove that these items were in my jacket and since there was no way of doin so except to take my word for it... then they couldn't be held responsible. When I questioned her about someone having untied my jacket from my backpack and separated my bother in law's backpack from the rest of our loggage, she answered that the jacket could have come loose and that both could have been an accident. Which is not true!!! Someone, must to have untied it because it was tied up very tight and I always travel with my jacket the same way and it had never come loose. Specially, if it was just going to be sitting in a storage room and not even being moved around and as for the backpack, why was it separated from the rest of the luggage(?). Bottom line, they never reimbursed me for my earphones nor for the other items that were in the pockets of my jacket. My sugestion is if you are ever to be in Medellin and would like to stay in the area of El Poblado... You are better off either trying out an airbnb or some of the other hotels in the area where no one will go through your things and try to keep them behing in the hopes that you will forget about them.
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Date of stay: December 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Situated in a former residential neighborhood that is transforming to restaurants and commercial uses, and within walking distance to Parque Lleras as well as the Poblado Metro station. The room had two bathrooms, kitchen, and living area for a very affordable price. The room was clean. We slept well despite how hard the mattress felt initially. The staff was friendly and attentive, but there was no concierge. Breakfast was included, served in a dining room with additional seating on a terrace. Fresh fruit, breads, eggs cooked to order, pancakes, arepas, and self serve hot coffee, hot milk, hot water and juices.
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Medellin area.
PRICE RANGE
₱3,429 - ₱4,778 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
6
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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