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Hotel Kartaxa Cartagena

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Traveler (329)
Room & Suite (143)
Dining (27)
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Overview
  • Excellent44%
  • Very good36%
  • Average15%
  • Poor4%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (323)
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28
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Show reviews that mention
All reviewsbasic continental breakfastsmall balconiesno elevatorwalled cityhot breakfastroom was largesuperior roomold townfourth floorciudad amuralladaroof terracelovely hotelhot waterwithin walking distanceperfect locationstayed here for nightsair conditioning
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1 - 5 of 75 reviews
Reviewed 2 days ago

I stayed here with my partner and another couple (in separate rooms) for 3 days. It is very well situated, being on a side street without any loud music, but close to everything you want in the old city. The staff were the friendliest I...More

Thank C0ll33n
Response from JuanGonzaloBenitez, Gerente at Hotel Kartaxa CartagenaResponded yesterday

We are glad you enjoyed your stay in Cartagena. For the next visit, we recommend you ask about our junior suite rooms that are much more spacious. We already take some improvement actions for breakfast. Thank you very much for your comments.

Reviewed 20 May 2018 via mobile

Hotel is located within Ciudad Amurallada on a quiet block. It’s within walking distance to La Torre Del Reloj which you have to walk through to get to pier where most boat tours to Islas del Rosario depart from. Hotel staff was very helpful and...More

Thank Mónica M
Response from JuanGonzaloBenitez, Gerente at Hotel Kartaxa CartagenaResponded 5 weeks ago

We are glad you enjoyed our hotel and our city. Thanks for your comments

Reviewed 7 May 2018

My family and I could not have been more pleased by the service we received by the staff at Kartaxa. Elizabeth (the head cleaning lady) and her team were simply the best. We did not make the reservation ourselves and we brought out two young...More

Thank Orlando B
Response from JuanGonzaloBenitez, Gerente at Hotel Kartaxa CartagenaResponded 8 May 2018

We are very happy to know that you enjoyed your stay in our city and our hotel. And that he has known the kindness of the Colombians, that is one of the main characteristics of our people. Thanks for your comments

Reviewed 2 April 2018

My family just spend Spring break in Cartagena and stayed at the Kartaxa Lifestyle Hotel. We had two rooms which were both tastefull and comfortable. The location was ideal. The staff was extremely professional and helpful. The food was reasonable and tasty. I would love...More

Thank Michelle W
Response from JuanGonzaloBenitez, Gerente at Hotel Kartaxa CartagenaResponded 3 April 2018

We are very happy that you had a good experience in our hotel and in our city. You understood our concept very well, we are a quiet, small hotel, which gives the guest a close contact with the culture of Cartagena. Thanks for your comments

Reviewed 27 March 2018

Contrary to many reviews, our experience in this hotel was not a pleasant one. Yes, it is well-situated in the Old City. It also has great AC in rooms. And there ends the list of positives. Windows in our room were comprised of rotting wood....More

1  Thank susan j
Response from JuanGonzaloBenitez, Gerente at Hotel Kartaxa CartagenaResponded 31 March 2018

We are very sorry that your experience has not been good. We are already reviewing point by point what he tells us to take all the corrective measures. Thanks for your comments

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$77 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Spa Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$77 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Spa Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms
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Traveler (329)
Room & Suite (143)
Dining (27)
Pool & Beach (23)
Family and Play Areas (17)
Business Center & Event Rooms (1)
Questions & Answers
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Heather M
3 July 2016|
AnswerShow all 3 answers
Response from drink50fifty | Reviewed this property |
Call or email them. I had a king size bed.
0
Votes
Bridgetgogo
22 April 2016|
AnswerShow all 4 answers
Response from ram0na1986 | Reviewed this property |
Hello, just grabe a taxi at the airport is about $6:00 or $7:00 dollars. The hote transportation will charge you around $15:00 or $20:00 dollars , the hotel is about 10 min ride from the airport and is pretty safe.Hope... More
1
Vote
elizac360
11 April 2016|
AnswerShow all 2 answers
Response from Anthony A | Reviewed this property |
The hotel was very accommodating to store my bag at least until I could check into my room, but it was stored in an open area behind the desk. My experience is that hotels are willing to store a bag for at least a day, but a... More
0
Votes
Room Tips
"third floors has best rooms as they are newer and a big bigger"
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"Choose rooms in the 2 or 3 floor, not the 1 one (humidity)"
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"Ask for a room nowhere near the stairs"
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"Opt for the Superior Rooms! Be aware that rooms can be quite small (but cute and cozy nonetheless!)"
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