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NH Cartagena Urban Royal

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Plaza de los Coches Cr 7 # 34-10, Cartagena Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (355)
Pool & Beach (71)
Room & Suite (43)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Cartagena Urban Royal
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 265 hotels in Cartagena
Location
Cleanliness
Service
Value
NH Cartagena Urban Royal is located within the walled city; it is the only hotel located at Plaza de Los Coches, beside the magnificent Puerta y Torre del Reloj. 28 modern rooms with individual air conditioning, cable tv with LCD 42” and complimentary internet access. This fresh and dynamic hotel offers a specialty restaurant, bar, Business center, Board room for 12 people and from the Terrace and swimming pool located on the top floor, enjoy a unique city view.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Rooftop terrace
Baggage storage
24-hour front desk
Dry cleaning
Laundry service
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Concierge
Non-smoking hotel
Sun terrace
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
Spanish
538Reviews15Q+A27Room tips
Traveler rating
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Popular mentions
Javier V wrote a review May 2021
4 contributions
The hotel has a gorgeous view from the rooftop and the rooms with terrace. The staff is kind and helpful and the location is at the hearth of the old city. It’s close to the airport and there are lot of attractions by walking distance.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Tatiana Buriticá Mejía, Director General at NH Cartagena Urban Royal
Responded 4 weeks ago
Thank you for your comments. We are very pleased to know that your stay with us has been wonderful. We hope that on your next visit to the city, Nh Royal Urban will continue to be your hotel of choice. Regards from NH Urban Royal Cartagena Team.
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George F wrote a review Jan 2021
9 contributions
The hotel location is perfect, we took a balcony room facing the Plaza de Los Coches, the center of the walled city. Loved the small restaurant near the lobby and the rooftop pool is just the right size with an amazing skyline view of Boca Grande and the Muelle de la Bodeguita where all the boats depart to the small islands. You can also view the entire walled city from above.
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Date of stay: January 2021
Rooms
Cleanliness
Service
Room Tip: Get a balcony room so you can see the night life in the square below
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Response from Camila Salgar Henao, Director General at NH Cartagena Urban Royal
Responded 13 Jan 2021
Dear George, Thank you for your comments. We are very pleased to know that your stay with us has been wonderful. Indeed our hotel is located at the "Cartagena's heart". We hope to welcome you again very soon. Regards from NH Urban Royal Cartagena Team.
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Heytampabay wrote a review Jan 2021
Tampa, Florida34 contributions28 helpful votes
This hotel location was perfect for action as it is situated within the wall city in close proximity to restaurants and bars. Our room faced the clocktower square so we were right above the nightlife. We enjoyed music from nearby bars and didn't find the noise to be an issue. The staff were all very friendly and helpful. The room and facility are well maintained. Everyone wore face masks and encouraged sanitizing when entering the building. We took advantage of the rooftop pool to relax toward the end of our trip. I highly recommend the NH Urban Hotel while in Cartagena.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Camila Salgar Henao, Director General at NH Cartagena Urban Royal
Responded 13 Jan 2021
Thank you @davidauguste!!! We are very happy to read your comments about our hotel!!! We work continuously to pleased all our guest. You are very welcome any time! Regards from NH urban royal staff
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Arun wrote a review Jan 2021
San Francisco, California6 contributions
Absolutely terrible hotel. Looks good from the outside, nice looking pool, but room looked like many of the hostels I used to stay in throughout Southeast Asia. Moldy lamps, spiders on the walls, cardboard beds... the list goes on. Staff was horrible. Booked four nights, stayed one. Asked for a refund and was shown the door. Absolute disgrace.
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Date of stay: December 2020Trip type: Traveled as a couple
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Hector G wrote a review Aug 2020
Homestead, Florida5 contributions3 helpful votes
I give this hotel 4 stars because the location is the best. It was close to all the activities and in the Center of it all. The breakfast buffet was really good too better than most. The staff were really friendly.
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Date of stay: September 2019Trip type: Traveled with friends
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Response from Camila Salgar Henao, Director General at NH Cartagena Urban Royal
Responded 31 Aug 2020
Thank you for your comments!! Indeed we are close to everything: bar, restaurants, museums, pier, etc. We hope to have you again very soon to enjoy Cartagena.
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PRICE RANGE
US$84 - US$141 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
28
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Frequently Asked Questions about NH Cartagena Urban Royal
Which popular attractions are close to NH Cartagena Urban Royal?
Nearby attractions include Hi Cartagena (0.2 km), Boundless Mezcal Café Bar (0.05 km), and Barrio Getsemani (0.4 km).
What are some of the property amenities at NH Cartagena Urban Royal?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at NH Cartagena Urban Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Cartagena Urban Royal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to NH Cartagena Urban Royal?
Conveniently located restaurants include Gran Inka Gastrobar, El Arsenal: The Rum Box, and DKP Restaurante Bar.
Are there opportunities to exercise at NH Cartagena Urban Royal?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at NH Cartagena Urban Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to NH Cartagena Urban Royal?
Many travellers enjoy visiting Walled City of Cartagena (0.7 km), Centro Historico (0.5 km), and Sanctuary of Saint Peter Claver (0.3 km).
Is NH Cartagena Urban Royal accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.