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Hyatt Regency Cartagena

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Carrera 1 # 12-118, Cartagena 130010 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!15% off room rate
US$128
US$110
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SAVE US$18
Free cancellation until 02/10/21
Hotels.com
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US$128
US$110
View deal
SAVE US$18
Free cancellation until 03/10/21
Reserve now, pay at stay
Expedia.comUS$110
Priceline
Lol.travelUS$128
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1521)
Room & Suite (238)
Pool & Beach (204)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Cartagena
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 265 hotels in Cartagena
Location
Cleanliness
Service
Value
Travelers' Choice
Hyatt Regency Cartagena will offer world-class facilities, creative food & beverage concepts, extensive meeting spaces and authentic Hyatt Regency hospitality to make your experience in Cartagena revitalizing and productive.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbor View
Languages Spoken
English, Spanish
Hotel links
Special Price:15% off room rate
2012Reviews70Q+A100Room tips
Traveler rating
  • 1,601
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  • 63
Time of year
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Popular mentions
aidenmcfev6486 wrote a review 12 Jun
1 contribution
My boyfriend and I booked this hotel after seeing the beautiful pictures on JetBlue vacations. We were so excited, but when we got there we were completely disappointed in the customer service. Staff barely knew anything about the basic policies of the establishment. There were no accommodations made for their mistakes which I found very unprofessional. The breakfast buffet was very mediocre for the price. I would suggest just going out and finding a nice café for local food instead. Also, we were not given a tour of the hotel so the whole time we were walking around like chickens with our heads cut off trying to find elevators, the pools, gym, rooms, etc.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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lakeisham451 wrote a review 10 Jun
Saint Louis, Missouri1 contribution
Wish there was a private beach otherwise excellent stay. Good food and service. Check in was fast,room wasn't ready due to our room upgrades. But we were able to use the pool and food services until it was ready. Great location. Great stay. Views were amazing no matter where you are in the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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Robin F wrote a review 9 Jun
Spartanburg, South Carolina161 contributions27 helpful votes
I have never experienced a hotel where everything was perfect.. until now. The staff was wonderful and accommodating. The hotel was beautiful. Our room spacious, modern and clean. The breakfast was wonderful as well as other meals we ate there; and we received 5 star treatment by every member of the staff that we encountered. Management should be proud of the team that have put together at this hotel. The location and views are perfect too.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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pipola106 wrote a review 8 Jun
2 contributions
Excellent customer service, beautiful and clean rooms and amenities. Breakfast was awesome, loved all of the fresh fruit and view from restaurant balcony. Hotel was centrally located, close to everything.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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Response from Alexandra Bueno, Propietario at Hyatt Regency Cartagena
Responded 1 week ago
Dear pipola106 Please receive warm greetings from Cartagena, Colombia First of all I would like to thank you for choosing Hyatt regency Cartagena for your recent stay. We are glad that you had a fantastic stay with us. Thank you for sharing your memorable experience. Please feel more than welcome every time you visit Cartagena. Cordially
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Tiffany wrote a review 8 Jun
2 contributions
Beautiful hotel with amazing rooftop pool. Perfect location to go explore. Able to accommodate Covid testing to travel back to destination. Food was delicious and Sunday is brunch by pool! Couples, young people, families, great for everyone
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Alexandra Bueno, Propietario at Hyatt Regency Cartagena
Responded 1 week ago
Dear Tiffany0993 Please receive warm greetings from Cartagena, Colombia. First of all I would like to thank you for choosing Hyatt regency Cartagena for your recent stay. We are glad that you had a wonderful stay with us. Thank you for sharing your memorable experience. Please feel more than welcome every time you visit Cartagena.
Read more
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PRICE RANGE
US$138 - US$218 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
285
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Frequently Asked Questions about Hyatt Regency Cartagena
Which popular attractions are close to Hyatt Regency Cartagena?
Nearby attractions include Plaza Bocagrande Centro Comercial (0.06 km), ENCANTA (0.4 km), and La Guia Cartagenera (0.4 km).
What are some of the property amenities at Hyatt Regency Cartagena?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Regency Cartagena?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Cartagena?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hyatt Regency Cartagena?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Cartagena?
Conveniently located restaurants include Semolina, Persepolis Gastrobar, and Entre Cuates Cartagena.
Are there opportunities to exercise at Hyatt Regency Cartagena?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt Regency Cartagena?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Cartagena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Cartagena?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Regency Cartagena?
Many travellers enjoy visiting Walled City of Cartagena (2.1 km), Centro Historico (1.6 km), and Sanctuary of Saint Peter Claver (1.2 km).