We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Chengdu West

Visit hotel website
Traveler (121)
Room & Suite (44)
Traveler (121)
Room & Suite (44)
Dining (14)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
About
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Certificate of Excellence
Crowne Plaza Chengdu West is the first international five-star hotel set in the West Park of Chengdu Hi-Tech Zone. The hotel is conveniently located, just 30 minutes from Chengdu Shuangliu International Airport and offers easy access to the city center via car within 15 minutes’ drive or by nearby subway line 2. While in Chengdu, guests will discover a number of great destinations, including popular Tianfu Square, Zhonghai International Community, Culture Heritage Exhibition Park, Happy Valley theme park, Qingcheng Mountain and the world famous Chengdu Panda Base.
Read more
Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
Getting there
Chengdu Airport4 km
Wanxian Airport52 km
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (220)
Filter reviews
66 results
Traveler rating
41
19
2
3
1
Traveler type
Time of year
LanguageEnglish
More languages
41
19
2
3
1
Show reviews that mention
All reviews business hotel chinese restaurant great hotel nice room business trip late check airport pickup would highly recommend this hotel the holiday inn lobby bar the air conditioning breakfast buffet walmart gym development english china
FilterEnglish
Updating list...
1 - 5 of 66 reviews
Reviewed 3 weeks ago via mobile

another late check in and again this was seamless (thanks to our tour guide) . the theme of places in china is the english is rudimentary - crowne plaza is an international name and i did expect a little more understanding especially when trying to...More

Thank chrispy75-12
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded 2 weeks ago

Dear Chrispy, thank you for staying with us at Crowne Plaza. We are honored to provide you with a spacious and comfortable living environment and a perfect dining experience. Meanwhile, we will strengthen the training of employees' daily English and the maintenance of hardware facilities....More

Hotel's Favorite
Reviewed 21 September 2018

Would rate this hotel as 4.5 star. Our room number was 320, which had a patio where one could hold a party. Unfortunately the patio was extremely dirty and the plants were dying from lack of water. There is a king sized bed and a...More

Thank Jayne J
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded 26 September 2018

Dear Jayne, thank you for staying with us at Crowne Plaza Chengdu West.  We are very honored to provide you with a spacious and comfortable accommodation space. We will strengthen the cleaning of the courtyard and the careful care of the plants. And we are...More

Reviewed 22 September 2018 via mobile

This hotel is located conveniently close to the Panda Research base. That does mean that it is not downtown. It serves mainly Chinese tour and business groups. The meal services are set up as buffets. We did not try the steak restaurant. The food is...More

1  Thank AoifeCuRua
Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu WestResponded 26 September 2018

Dear AoifeCuRua, thank you for staying with us at Crowne Plaza Chengdu West. We are very honored to provide you with a good dining experience and excellent service level .And very happy that you have a happy memory cause of the spacious and comfortable room....More

Reviewed 8 September 2018 via mobile

It’s been a long time since I have been in China. This “international” hotel is painful if u r a true foreigner. Of which there r few here. Even the Indian bloke at the front desk looked like a shell shocked WWII prisoner when I...More

Thank ken_stearns
Response from SophieFanSF, Public Relations Manager at Crowne Plaza Chengdu WestResponded 10 September 2018

Dear valued guest, thank you for staying with us at Crowne Plaza Chengdu West. We are so sorry that you did not have a pleasant stay here. For our receptionist, we will improve their spoken English and practice a lot with each other. For the...More

Reviewed 6 September 2018

I have stayed in this hotel twice (May 2015 and June 2018) and both times my stay was perfect. I chose this hotel because I was in Chengdu for a business trip and, this place, was very close to my company. Rooms are very spacious,...More

Thank _A_d_e_w_B_I
Response from SophieFanSF, Public Relations Manager at Crowne Plaza Chengdu WestResponded 10 September 2018

Dear AdewBI, our lovely friend, thank you for choosing our hotel again. We are so pleased to hear you enjoyed your stay with us. Looking forward to seeing you again!

View more reviews
Questions & Answers
Get quick answers from Crowne Plaza Chengdu West staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Rooms facing away from the main road and overlooking the pool area"
196jaynej
20 Sep 2018
Read review
"Rooms overlooking the intersection offer some interest"
Far2G0
29 Oct 2016
Read review
"elevation, and wiew to the terrace"
FranckL4
10 Oct 2016
Read review
"Ask for a room with a balcony. You'll be facing away from the larger street in front and have a more..."
RichardToronto
5 Aug 2016
Read review
Show More 
PRICE RANGE
US$81 - US$125 (Based on Average Rates for a Standard Room)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
347
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing