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Dorsett Grand Chengdu

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Traveler (438)
Room & Suite (170)
Dining (54)
Overview
  • Excellent72%
  • Very good19%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“metro station”(23 reviews)
“mapo tofu”(6 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (471)
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236 results
Traveler rating
141
63
27
3
2
Traveler type
Time of year
LanguageEnglish
More languages
141
63
27
3
2
Show reviews that mention
All reviewsmetro stationelectric curtainsmapo tofucentral locationrooms were very cleanvery nice hotelsitting areaon a non smoking flooran upgradeenglish channelshot pot restaurantlanguage barrierbreakfast selectionpanda basethree nightschinese optionshotpot restaurant
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1 - 5 of 236 reviews
Reviewed 4 days ago

Our family of 4 stayed here for 4 nights in July. We very much enjoyed our stay at the Dorsett Grand. It was a very comfortable hotel, the bathroom was huge and included separate shower and tub. There were rolling doors, so you could close...More

Thank Calagunaluna
Response from DorsettIntl_COMM, Communications at Dorsett Grand ChengduResponded yesterday

Dear Calagunaluna, Thank you for taking time to review our hotel. I am glad to hear that we will be your top choice when you visit Chengdu. It is our pleasure to ensure that our guests enjoyed the ultimate customer service from the team members....More

Reviewed 6 days ago via mobile

Would recommend Dorsett grande metro line 2 minutes get one to quite a few tourist site breakfast nice spread , not rushed . Housekeeping and front office very good service definitely would book againMore

Thank Julie C
Response from DorsettIntl_COMM, Communications at Dorsett Grand ChengduResponded 6 days ago

Dear Julie C, Thank you for the great review and comment. We truly appreciate your support and your trust in us. I am very happy to hear that our team members and service have met your needs and expectations. We look forward to welcoming you...More

Reviewed 1 week ago

Stayed at this hotel 4 night - first 3 nights in a standard double room which was fine and then upgraded to premium larger room for the last night. Despite the constant flow of large number of guests checking in and staying, this hotel is...More

1  Thank alex62sydney
Response from DorsettIntl_COMM, Communications at Dorsett Grand ChengduResponded 1 week ago

Dear alex62sydney, Thank you for sharing this review with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Will definitely acknowledge the extra mile service by Jason and team at...More

Reviewed 3 weeks ago

Overall, a very nice hotel. Chinese hotels, in general, are very stingy with toilet paper. This hotel matches the normal Chinese style. If you call to the front desk at 7:00 AM and ask for more toilet paper, it should come quickly. It took two...More

Thank lasttryatscreenname
Response from DorsettIntl_COMM, Communications at Dorsett Grand ChengduResponded 3 weeks ago

Dear lasttryatscreenname, Thank you for sharing this review with us. We take note on your kind comments for the amenities replenishment. This will be shared with the respective team members tp avoid any future recurrence. Thank you once again and looking forward to be in...More

Reviewed 3 weeks ago via mobile

We loved our stay in this hotel ! We were warmly welcome and upgraded! The room was perfect and cozy, very spacious and comfortable. The breakfast was delicious. Staff was very kind and helpful and we felt great. Location is really good, a few minutes...More

Thank Ilovetotravel155
Response from DorsettIntl_COMM, Communications at Dorsett Grand ChengduResponded 3 weeks ago

Dear Ilovetotravel155, Thank you for sharing with us this review, We are glad that you enjoyed the stay with our warmth Asian hospitality service provided. Looking forward to your next stay at Dorsett Grand Chengdu for us to be in service to you again. Regards,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$60 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Chengdu
#19 Luxury Hotel in Chengdu
#94 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$60 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Chengdu
#19 Luxury Hotel in Chengdu
#94 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (438)
Room & Suite (170)
Dining (54)
Business Center & Event Rooms (35)
Family and Play Areas (3)
Questions & Answers
Ask a question
Justinyo
6 August 2018|
AnswerShow all 2 answers
Response from Amy L | Reviewed this property |
The hotel is right outside of the metro if you come out of the correct exit. I can't remember the exit but it might have been H. You can take an escalator up, you will see a few small restaurants and then go up a few more... More
1
Vote
AnnetteThompson
1 April 2018|
AnswerShow all 2 answers
Response from TJX05 | Reviewed this property |
We stayed at the hotel last year and the buffet breakfast was good. Our booking came with breakfast so I'm not sure of the cost. Since you are living in Chengdu, you may wish to give the restaurant a call to enquire. +86 28... More
1
Vote
bethevans2017
11 November 2017|
AnswerShow all 8 answers
Response from BeeVS3 | Reviewed this property |
It’s separated by a glass wall but there is a blind so u can’t see through.
1
Vote
Room Tips
"Tower view"
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"Rooms on higher floors more quiet and obviously better views"
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"Not near a place where folks congregate. C's don't appear to know or think that others might not want..."
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"It's worth paying a little more for the room type above the basic room"
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