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Sheraton Chengdu Lido Hotel

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Traveler (318)
Room & Suite (106)
Dining (40)
Overview
  • Excellent27%
  • Very good54%
  • Average16%
  • Poor2%
  • Terrible1%
Travelers talk about
“sports stadium”(9 reviews)
“biz trip”(3 reviews)
“tianfu square”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (892)
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242 results
Traveler rating
59
105
64
9
5
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LanguageEnglish
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59
105
64
9
5
Show reviews that mention
All reviewssports stadiumbiz triptianfu squareclub loungestar hotelwalking distancecentral locationflat screen tvsubway stationmain restaurantair conditionerpleasant staychinese restaurantsichuan operashopping mallspgconcierge
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1 - 5 of 242 reviews
Reviewed 2 weeks ago

this is definitely an older hotel, and like so many Chinese staffed facilities, customer service eludes them. it definitely does not meet American or International standards. Thailand, Hong Kong, Singapore, Bali are all Asian countries I've stayed at a Sheraton, all made me feel welcome,...More

Thank Daniel L
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 1 week ago

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. So sorry for didn't bring you a perfect stay at our hotel. We know after 17 years operation, our facilities are a little bit out styled, so we try to provide better service for our...More

Reviewed 3 weeks ago

Was highly disappointed by this hotel. First of all, location is close to the metro but not close to the shopping district as one might expect. There's not a lot around the hotel itself. Not docking any stars for this. Service was bad. We had...More

Thank Karen K
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 3 weeks ago

Dear guest, thank you for choosing Sheraton Chengdu Lido Hotel. We feel so sorry that did'nt bring you a pleasant stay at our hotel. As you metioned, we need more training to improve our associate's sevice skills. Thank you for your suggestion. And we will...More

Reviewed 4 weeks ago

The reception staff and the Bell Boys were friendly and the lobby pleasant. The room was very clean light and large. The room facilities were very good and the location excellent.The room has free WiFi, Flat Screen TV, Mini Fridge, tea and coffee making facilities....More

Thank Evelynne G
Response from 婷 张, 公关经理 at Sheraton Chengdu Lido HotelResponded 4 weeks ago

Dear Evelynne G, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction...More

Reviewed 7 July 2018

Very nice hotel, worth the cost. Rooms were big, accommodating, and very comfortable. Staff was friendly, helpful, and able to speak English. The hotel was able to reserve a cab for the next morning when we needed to go to the airport, it was waiting...More

Thank Teagan H
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 8 July 2018

Dear Teagan, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction is...More

Reviewed 23 June 2018

Staff are very friendly and helpful. Location is very good near the tourist spot and near metro station. Very convenient. Clean room. Good amenities gym, pool, sauna, Jacuzzi, steam bath and lobby. Clean room and big. Price is ok.More

Thank Darwin A
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 24 June 2018

Dear guest, Thank you very much for choosing to stay with us and share your opinions online. We really appreciate you taking time to post such positive comments. It is our pleasure to hear that your stay with us was pleasant overall, your satisfaction is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$81 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Classic Hotel in Chengdu
#13 Family Hotel in Chengdu
#18 Centrally Located Hotel in Chengdu
#85 Mid-range Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$81 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Classic Hotel in Chengdu
#13 Family Hotel in Chengdu
#18 Centrally Located Hotel in Chengdu
#85 Mid-range Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (318)
Room & Suite (106)
Dining (40)
Pool & Beach (16)
Family and Play Areas (11)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
SAMAID
5 June 2018|
Answer
Response from Candice C | Reviewed this property |
The only email I have is reservation.chengdu
0
Votes
lucynadin
7 July 2017|
Answer
Response from P T | Reviewed this property |
Better you contact the hotel directly
1
Vote
DanRoseman
9 June 2016|
Answer
Response from SherantonCD | Property representative |
Dear DanRoseman, Warm greeting from Sheraton Chengdu Lido Hotel! We are delighted to inform you that we do have adapter available for hotel guests.You can borrow from our reception or just dail "0" to ask help from our... More
0
Votes
Room Tips
"If you have a child travelling with you ask for a large room to take an extra bed"
Read review
"you can exchange money to the reception. Easier than to go to bank for exchange"
Read review
"If you must stay here, make sure to ask for the side that is not next to the night club."
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"I had a south facing room which had an interesting view."
Read review
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