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Sheraton Grand Wuhan Hankou Hotel

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Traveler (253)
Room & Suite (68)
Dining (17)
Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“cbd area”(3 reviews)
“suite room”(2 reviews)
“the club lounge”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
5 Star accommodation
All hotel details
Additional information
Offers from Sheraton Grand Wuhan Hankou Hotel
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (351)
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21 - 25 of 57 reviews
Reviewed 19 November 2016 via mobile

Stayed in Sheraton Wuhan for a night during recent business trip in Wuhan .They offered to upgrade me to luxury room ,which was a pleasant surprise as room was much bigger than I thought.As always breakfast and Gym was good like in other Sheraton properties...More

Thank Deepthots
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded 21 November 2016

Thank you for your stay with us at Sheraton Grand Wuhan Hankou Hotel. We were pleased to note that you appreciated the breakfast and gym of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will...More

Reviewed 3 August 2016 via mobile

I booked this hotel for my business trip. It's new, clean, modern and excellent service from floor staff. I checked into a beautiful corner room with a huge bathroom but the drainage is so poor that my entire bathroom flooded after just 1 shower and...More

Thank Leng N
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded 16 August 2016

Dear Guest, thank you for sharing your experience on your recent stay with us. Regarding to the problem of our drainage in your feedback, our Engineering will check all the facilities thoroughly to ensure that situation will not occur again. Sorry for any inconvenience caused...More

Reviewed 18 July 2016

Fast, efficient, courteous check-in and check-out (the reception/desk attendant Anna Z actually remembered me as I checked out -- she's professional and polite). Doorman fast to get a taxi, too. And -- I left something behind in my room which the staff promptly found and...More

Thank Shanghai123
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded 19 July 2016

Thank you for choosing to stay at Sheraton Wuhan Hankou Hotel and for your continued support to Starwood Hotels & Resorts. We are delighted to hear that you were satisfied with our hotel service. We will for sure continue to deliver the bespoke and uncompromising...More

Reviewed 6 July 2016

The nearest ATM accepting foreign cards is 2 kilometers away. If you forgot your cash, the restaurant will take a 15% charge to run the card. Chinese card, of course. Sorry, VISA not accepted here. I was also extremely disappointed to have the waiter chain-smoking...More

Thank welcometothewild
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded 19 July 2016

Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Sheraton Wuhan Hankou Hotel. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the...More

Reviewed 28 June 2016

It's a very new hotel, located in Hankou CBD area. The room is big with good style. Bed is as comfortable as Sheraton standard. However, breakfast is not as good as the one at Renaissance Hotel in Wuchang. It need to be improve its variety...More

1  Thank Thomas C
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded 29 June 2016

Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. We are sorry for your dissatisfied exprience from the Feast. And we will try our best to improve the variety of breakfast selection....More

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About
Description
Enjoy the genuine hospitality and comfort of the Sheraton Wuhan Hankou Hotel. As part of the future Wuhan Central Business District (CBD), our enviable location is conveniently close to several corporate ...More offices and retail malls, making us the ideal choice for business and leisure travelers alike. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport Transportation
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites
Photos
Traveler (253)
Room & Suite (68)
Dining (17)
Pool & Beach (3)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Not a bad room in the entire hotel.Ask questions of the staff for anything including sightseeing etc."
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"Direct access to the mall from the lobby level."
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"just hope n pray that the front staff like yr face"
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"corner rooms aren't the largest rooms at this hotel"
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