We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Wuhan Hankou Hotel

Save
Traveler (204)
Room & Suite (54)
Dining (11)
Nearby Hotels
See allSee all
Overview
  • Excellent83%
  • Very good11%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“cbd area”(3 reviews)
“suite room”(2 reviews)
“english skills”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (299)
There are newer reviews for Sheraton Grand Wuhan Hankou Hotel
See the most recent reviews
Filter reviews
50 results
Traveler rating
24
16
7
1
2
Traveler type
Time of year
LanguageEnglish
More languages
24
16
7
1
2
Show reviews that mention
All reviewscbd areasuite roomenglish skillsthe club loungenice roomrooms are spaciousstay there againbuffet breakfastbidetfacilitiesfloorbrandbusinesschinagymprostoilet
FilterEnglish
Updating list...
11 - 15 of 50 reviews
Reviewed April 27, 2017 via mobile

It is built with fine materials which gives it a grand look right from the lobby ...Wuhan is extremely dusty city so much so that they put water on roads to somehow get the dust down . I was expecting the hotel to struggle to...More

Thank ShivNath
Response from Sheraton W, Guest Relations Manager at Sheraton Grand Wuhan Hankou HotelResponded May 2, 2017

Thank you for sharing your experience of your last stay in Sheraton Grand Wuhan Hankou Hotel. We are very glad to hear you had a nice time here. Looking forward to welcoming you back. Have a nice day and thank you again!

Reviewed February 17, 2017 via mobile

I had a few days in Wuhan on business and my contacts put me up at the Sheraton. First, print the hotel address out in Chinese, the cab drivers at the airport have no English skills, and my Mandarin is horrid. Don't fall for any...More

Thank Donald G
Response from Sheraton W, Public Relations Manager at Sheraton Grand Wuhan Hankou HotelResponded February 20, 2017

Thank you for choosing to stay at Sheraton Grand Wuhan Hankou Hotel. We are delighted to hear that you were satisfied with our hotel service and facilities. We will for sure continue to deliver the bespoke and uncompromising service to our guests in all the...More

Reviewed November 26, 2016 via mobile

I don't think I have to say to much about the Sheraton brand And this hotel certainly lived up to all expectations Th facilities are first class rooms very comfortable and amenities excellent. To go for a walk along the boardwalk after dark and look...More

Thank Peter W
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded November 29, 2016

Thank you for taking the time to share your valuable feedbackwith us.We are delighted to know that you enjoyed your stay with us We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.

Reviewed November 19, 2016 via mobile

Stayed in Sheraton Wuhan for a night during recent business trip in Wuhan .They offered to upgrade me to luxury room ,which was a pleasant surprise as room was much bigger than I thought.As always breakfast and Gym was good like in other Sheraton properties...More

Thank Deepthots
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded November 21, 2016

Thank you for your stay with us at Sheraton Grand Wuhan Hankou Hotel. We were pleased to note that you appreciated the breakfast and gym of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will...More

Reviewed August 3, 2016 via mobile

I booked this hotel for my business trip. It's new, clean, modern and excellent service from floor staff. I checked into a beautiful corner room with a huge bathroom but the drainage is so poor that my entire bathroom flooded after just 1 shower and...More

Thank Leng N
Response from Sheraton W, Manager at Sheraton Grand Wuhan Hankou HotelResponded August 16, 2016

Dear Guest, thank you for sharing your experience on your recent stay with us. Regarding to the problem of our drainage in your feedback, our Engineering will check all the facilities thoroughly to ensure that situation will not occur again. Sorry for any inconvenience caused...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$99 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Wuhan
#148 Best Value Hotel in Wuhan
Room types
Suites
Details
Price range
US$99 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Wuhan
#148 Best Value Hotel in Wuhan
Room types
Suites
Add Photo Photos
Traveler (204)
Room & Suite (54)
Dining (11)
Pool & Beach (4)
Business Center & Event Rooms (3)
Questions & Answers
Get quick answers from Sheraton Grand Wuhan Hankou Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Not a bad room in the entire hotel.Ask questions of the staff for anything including sightseeing etc."
Read review
"Direct access to the mall from the lobby level."
Read review
"just hope n pray that the front staff like yr face"
Read review
"corner rooms aren't the largest rooms at this hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing