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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
All reviewsthe club loungeanother reasonmarriott platinumbedroom and living roomeast lakescenic arealounge staffwellness areasurpassed my expectationssteam bathvery nice hotelstay nightsbusiness tripthe hotel staffwell trained stafflounge chairsthe wi fi
I spent 7 nights at this hotel, not up to Marriott quality, the rooms were small (executive level), out of date and very dark. The executive/club lounge was nice but one of the most basic ones I have been in in quite a while. The...More
Thank DrSecure98
Response from 桉 张, 公关经理 at Renaissance Wuhan HotelResponded today
Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More
This hotel always surpassed my expectations! We were a business trip to Wuhan for 7 days, and have reservations to stay 6 nights at this hotel. As usual, check-in staff got us into our rooms in no time. Access to the executive lounge (on the...More
Thank Alex T
Response from 桉 张, 公关经理 at Renaissance Wuhan HotelResponded 4 weeks ago
Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are glad to know that our service team delivered a nice service to you. It is our pleasure that you gave us such...More
I went stay there right after Chinese New Year. Things were not as hectic as I thought, all under control.
We were up graded to a suite due to our first stay and my husband is a platinum member. The room was huge, the best...More
Thank EvaKing
Response from 桉 张, 公关经理 at Renaissance Wuhan HotelResponded March 9, 2018
Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are glad to know that our service team delivering a memorable hotel experience during your travels. We are looking forward your next stay...More
I wish we would have been at this hotel for longer than one night.It was excellent with a very large room and bathroom. Very clean and in good condition. Good breakfast as well! I would return in a heartbeat.More
Thank Wilkinsons
Response from 桉 张, other at Renaissance Wuhan HotelResponded January 25, 2018
Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are glad to know that we delivered a memorable hotel experience during your travels. Food Studio is newly decorated all-day-dining restaurant where you...More
When I booked in the hotel they took a 1000RMB deposit which is fine. What isn't fine is getting a call at 11.00pm when I had just managed to get to sleep and being told my bill was 5000RMB. I went to reception and explained...More
Thank Malcolm S
Response from 桉 张, other at Renaissance Wuhan HotelResponded January 24, 2018
Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More
Response from emster2029 | Reviewed this property |
I am not aware this 4 star hotel has self serviced laundry. During our stay we used the standard laundry service. Suggest that you write to the hotel directly to enquire.
Response from Renaissance_Wuhan | Property representative |
Hello Wendy. Renaissance Wuhan Hotel is well located close to the scenic East Lake (largest urban lake in china) and the Hubei Museum. Both are walkable in around 30 - 40 mins, but walking is not that convenient having to... More
Hello Wendy. Renaissance Wuhan Hotel is well located close to the scenic East Lake (largest urban lake in china) and the Hubei Museum. Both are walkable in around 30 - 40 mins, but walking is not that convenient having to navigate crossing roads etc. Wuhan is large spead out city split by the Yangtze and Han rivers. Where ever you stay you will not be able to avoid to use taxi's/Bus/Metro to get around. Our location is very accessable and a good point to get out and about. We would be more than happy to help further with any questions you may have on the city and our hotel. Regards, Michael Lunn.