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JW Marriott Hotel Zhengzhou

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Traveler (709)
Room & Suite (88)
Dining (75)
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Overview
  • Excellent90%
  • Very good6%
  • Average2%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)
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1 - 5 of 149 reviews
Reviewed 1 week ago

Checked in yesterday afternoon at around 3pm on June 15. Front Desk receptionist Teresa was one of the best people I see at this hotel, very sweet smile, accommodating and sincere., nice interaction. got to my room on the 45th floor. the room was very...More

Thank tj k
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 6 days ago

Dear tj k, Thank you for your comments. We are truly sorry to hear that your overall experience did not meet your expectations please accept our most sincere apologies for the service issues you encountered. Please be assured that we look into it to ensure...More

Reviewed 2 weeks ago via mobile

Stayed in this hotel from 6/1 to 6/5 and really enjoyed the wonderful service there. The room is super clean roomie and services from executive lounge are very impressive and thoughtful, especially thanks to Selina and Fanny there. I will recommend this 5 star services...More

1  Thank robert26872
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 2 weeks ago

Dear robert26872, Thank you for your comments. We are thrilled to know your recent experience was so enjoyable. Our associates love engaging and connecting with all guests. Great to know you enjoyed the surprise birthday cake, our team is committed to exceeding guests’ expectations and...More

Reviewed 2 weeks ago via mobile

Located in the center of Zhengdong New District, JW Marriott zhengzhou is the landmark of this rising city. I came to stay there with my friends for a back-to-school reunion and the experience was far more than my expectations. I went to the executive lounge...More

1  Thank PercyLee
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 2 weeks ago

Dear PercyLee, Thank you for your review. We are pleased to know that your recent experience was enjoyable and relaxing. The hotel is a true city landmark offering spacious comfortable rooms and unobstructed views of the business district and adjacent Ruy Lake. Our associates are...More

Reviewed 4 weeks ago via mobile

environment friendly, very comfortable bed and room design; quite 41th floor with executive lounge. At the reception, Ms. Pam, Ms. Annie and Ms. Hathaway impress me every week through their warm welcome and professional attitudes. Thx Cheers for all.More

Review collected in partnership with 单个酒店
1  Thank liyuansheng117
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 4 weeks ago

Dear liyuansheng117, Thank you for your review and comments. We are really pleased that your recent experience was truly enjoyable and relaxing. Our team is committed to providing the highest standards of service and guest recognition. Our Executive Club Team, headed by Pam Jiang, love...More

Reviewed 17 May 2018 via mobile

It has been over a year since my last review of JW Marriott Zhengzhou and I am happy to write an update. This has been my go-to hotel in Zhengzhou for business trip and it has never let me down. All staff are friendly and...More

Thank Ray S
Response from JWMarriottZZ, 总经理 at JW Marriott Hotel ZhengzhouResponded 4 weeks ago

Dear Ray S, Thank you for your review and comments. We are truly pleased that your recent experience met your expectations. Our associates are committed to delivering they highest standards of guest service and personal recognition and love interacting with all customers. We monitor carefully...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$127 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Zhengzhou
#1 Spa Hotel in Zhengzhou
#65 Best Value Hotel in Zhengzhou
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$127 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Zhengzhou
#1 Spa Hotel in Zhengzhou
#65 Best Value Hotel in Zhengzhou
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (709)
Room & Suite (88)
Dining (75)
Pool & Beach (10)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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John L
2 April 2018|
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Response from Malay P | Reviewed this property |
I am sorry I do not have that information
0
Votes
Nimchee
25 March 2018|
Answer
Response from Pasky34 | Reviewed this property |
I am sure they can do it..
0
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Room Tips
"12-15 are overlooking the lake and has the best view. make sure the A/C works."
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"The higher rooms obviously have the best view, the lake is quite picturesque."
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"best views"
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"All rooms are from the 41st floor up, so noise is not an issue."
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