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Songbei Shangri-La, Harbin

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No.1 Songbei Avenue, Songbei District, Harbin 150028, China
Traveler (72)
Dining (42)
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Overview
  • Excellent50%
  • Very good40%
  • Average8%
  • Poor2%
  • Terrible0%
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AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (37)
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All reviewshorizon clubchinese restaurantmain attractionsacross the riverbusiness tripice sculpturessonghua riverice and snow festivalpigquhollyshuttlegymfacilitiestemperaturelobbyenglish
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1 - 5 of 21 reviews
Reviewed 3 weeks ago via mobile

International HOTEL located near the river authorizing morning walk quiet and peaceful . Check in and ouf personalized and professional. Breakfast at 6 very convenient. Room with a fantastic view and a specific welcome gift ( delicious cake )

Thank Christian C
Response from Spencer H, Digital Marketing Executive at Songbei Shangri-La, HarbinResponded 2 weeks ago

Dear Christian C, thank you for choosing Songbei Shangri-la, Harbin! We are glad that you enjoyed your stay here and take time to share this valuable feedback with us. We look forward to welcoming you again in the near future.

Reviewed 24 March 2018

My mum and I came in Jan 2018 for the Ice festival. Check in and staff were amazing and they were very friendly and all soke english (which wasnt necessary but a huge plus). They even has ginger tea complimentary in the reception which was...More

1  Thank Sapna M
Response from Spencer H, digital marketing executive at Songbei Shangri-La, HarbinResponded 3 April 2018

Dear Sapna M, thank you for choosing Songbei Shangri-la, Harbin. We are glad that you and your family enjoyed your stay here and take valuable time to share this feedback with us. We look forward to welcoming you again in the near future.

Reviewed 6 March 2018

Fantastic hotel - up to Shangri La standard in most respects. Staff all extremely helpful but there were some language problems especially in executive lounge where you would expect in an international standard hotel there would be the most experienced staff with the greatest range...More

Thank Kiddell
Response from Spencer H, digital marketing executive at Songbei Shangri-La, HarbinResponded 15 March 2018

Dear Kiddell, thank you for choosing Songbei Shangri-la, Harbin! We are glad that you enjoyed your stay here and take time to share your valuable feedback with us. We have taken your comments and informed related department for improvement. We look forward to welcoming you...More

Reviewed 22 February 2018 via mobile

Visiting the Ice and Snow sculptures Festival in Harbin was invited with some friends to stay in this one year old Hotel. Never before experienced such attention on a remote place in the northeastern China. The Ice Sculpture is not far from hotel, just other...More

Thank Quorum1976
Response from Spencer H, digital marketing executive at Songbei Shangri-La, HarbinResponded 27 February 2018

Dear Quorum1976, thank you for choosing Songbei Shangri-la,Harbin! We are glad that you enjoyed your stay here and take your time to share this valuable experience with us. We look forward to welcoming you again in the near future.

Reviewed 10 February 2018

Spent 3 nights here and the Staff are very good, the room comfortable and the view excellent. One drawback was the non-smoking room always had the smell of stale tobacco, so it may not be quite a non-smoking as we think. The location was good...More

Thank RodGarnett
Response from Spencer H, digital marketing executive at Songbei Shangri-La, HarbinResponded 14 February 2018

Dear RodGarnett, thank you for choosing Songbei Shangri-la, Harbin! We are glad that you enjoyed your stay here and take time to share your valuable feedback with us. We have taken your comments and informed related department for improvement. We look forward to welcoming you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$122 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Harbin
#6 Luxury Hotel in Harbin
#61 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$122 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Harbin
#6 Luxury Hotel in Harbin
#61 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveler (72)
Dining (42)
Room & Suite (29)
Pool & Beach (5)
Business Center & Event Rooms (1)
Questions & Answers
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dineshs427
25 February 2018|
AnswerShow all 3 answers
Response from Max M | Property representative |
Dear guest, the ice bar and dining room opens from December to February end each year. Unfortunately, the ice bar is going to close tomorrow due to weather condition. We look forward to welcoming you!
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Room Tips
"River View is reccomended!"
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"Higher floors for better views"
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"Riverview rooms are preferable and the view across Sun Island in winter would be spectacular – as much as the..."
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"a Horizon Club room or suite... with views of the river"
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