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Shangri-La Hotel Beihai

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Traveler (113)
Room & Suite (53)
Dining (11)
Ratings and reviews
  • Excellent35%
  • Very good47%
  • Average14%
  • Poor3%
  • Terrible1%
Travelers talk about
“swimming pool”(3 reviews)
“level”(5 reviews)
“standard”(10 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
Shangri-La Hotel, Beihai, the only 5-star deluxe hotel in the city, brings a new level of luxury to this charming seaside destination, best known for its natural pearls and beautiful beaches. It is conveniently located in Beihai City and close to the beautiful Silver Beach. All its...
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Location and contact
No.33 Chating Road, Haicheng District, Beihai 536007, China
Name/address in local language
Hotel website
5.3 km to Beihai Airport
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Reviews (367)
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1 - 5 of 53 reviews
Reviewed 13 February 2018 via mobile

We stayed in this hotel for one week. The location is good with sea shore, with swimming pool and near attraction area. Breakfast is good. But there are two big disadvantages of this hotel: 1. The hotel is quite old and the wall crack; toilet...More

Thank todd20013
Response from Jane L, Manager at Shangri-La Hotel BeihaiResponded 24 February 2018

Dear valued guest, First of all, I would wish you and your family a Happy and Prosperous Year of Dog. Thank you so much sharing with me your experience in my hotel and I felt so sorry something happened disappointed during your stay. We had...More

Reviewed 20 October 2017 via mobile

this luxurious hotel on the seafront in the city centre. The staff deserve five stars for the help with any issue you have. They helped me with my lost luggage. I recommend giving yourself extra time for the breakfast bar that is rich. Also take...More

Thank GregorRon
Reviewed 10 May 2017

Lovely hotel. But not at 5* level. The hotel maintenance need to be addressed. Upon checking in, the exhaust fan in the bathroom was not working. I reported it. 2 days later when I left, it still was not fixed. Further, the door stop in...More

Thank bob k
Response from Jane L, 公关经理 at Shangri-La Hotel BeihaiResponded 16 May 2017

Dear bob k, thanks for your comments and sharing. We are glad to hear that you're satisfied with our buffet and staff. Further, we are sorry for the inconvenience and value your views and suggestions very highly. The Chief Engineering and Housekeeping Executive will follow...More

Reviewed 31 January 2017 via mobile

Definitely not up to SLA standards, but OK. Breakfast is the same every day, and not very good. The only reason I put 3 stars is because the Gym is very nice and sauna actually worked. If you don't like gym and sauna, then consider...More

Thank jdeerwester
Response from Jane L, 公关经理 at Shangri-La Hotel BeihaiResponded 8 May 2017

Dear jdeerwester, thanks for your comments and sharing. We are glad to hear that you're satisfied with our gym and sauna. We will improve our breakfast and make it good. Thank you for staying with us and we look forward to welcoming you back next...More

Reviewed 15 January 2017

The hotel was within easy walking distance from the old town and seafood island. Plenty of food choices at the hotel. The hotel has a nice location with a nice view of the ocean. The stafff was great and room was clean and comfortable.More

Review collected in partnership with shangri-la.com
Thank nmfozzie
Response from Jane L, 公关经理 at Shangri-La Hotel BeihaiResponded 8 May 2017

Dear nmfozzie, on behalf of our entire team, we would like to welcome you to Shangri-La Hotel, Beihai. We are truly delighted to have you staying with us. We are proud to make your memorable experience with us in Beihai. we aim to exceed expectations...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Wheelchair Access
Dry Cleaning
Laundry Service
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$96 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Beihai
#1 On the Beach Hotel in Beihai
#7 Best Value Hotel in Beihai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Beihai
#1 On the Beach Hotel in Beihai
#7 Best Value Hotel in Beihai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (113)
Room & Suite (53)
Dining (11)
Pool & Beach (7)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for a room on higher floor to get a better sea view."
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"Upper room had a great sea view."
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"Seaview room is really great. Make sure you wake up @1:00 a.m and look out of the window. You will be amazed!"
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"Pay for a newly built bedroom. You will be offered a choice."
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