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Hyatt Regency Dongguan

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Guests1 room, 2 adults, 0 children
Booking.com
US$157
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Free cancellation until 03/28
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Trip.com
US$167
US$139
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SAVE US$28
Expedia.com
US$156
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Free cancellation until 03/29
Agoda.comUS$150
Hyatt.comUS$156
getaroom.comUS$167
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (462)
Room & Suite (95)
Dining (79)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lake View
Park View
HOTEL CLASS

Location

Full view
652Reviews
473Photos
5Q+A
53Room tips
Traveler rating
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Time of year
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Popular mentions
This can generously be described as a motel. Stayed at the Hyatt regency in dongguan in March 2019. Asked for a non smoking room, got off the elevator and the entire floor reeked of cigarettes. The room had scratched floors and looked as though it hadn’t been cleaned. Called
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Response from Culture806991, 公关经理 at Hyatt Regency Dongguan
Responded 1 week ago
Dear Guest, Thank you for choosing to stay with us at the Hyatt Regency Dongguan. We pride ourselves on delivering a memorable hotel experience during your travels, but we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. We have shared your feedback with the Front Office team, and I’m sure that they have contacted you. These issues will most certainly be addressed. In addition, we will immediately investigate the issues with Customer Service to make sure our associates exhibit the exceptional standard of care and hospitality to which we hold ourselves accountable. If you have further feedback, please email us at dongguan.regency@hyatt.com.
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The Hyatt Regency is a big place with very good facilities. It is very clean and tidy everywhere inside and out. The rooms are clean, spacious and have good WiFi. The gym and swimming pool are very good. Several nice restaurants to choose from. My favorite is the Copper Grill
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Response from Culture806991, 公关经理 at Hyatt Regency Dongguan
Responded 1 week ago
Dear guest, Thank you for your review of your recent stay at Hyatt Regency Dongguan. We all glad to acknowledge that you've enjoyed our Copper Grill and services during your time here, however we are disappointed to hear of your negative experiences while at out hotel. We will address our facilities’ level of sound dampening with our engineering team to ensure our future guests’ stay comfortable. If you ever need accommodations for a future in Dongguan, we appreciate that you could be back soon.
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Hotel is gorgeous, food is fantastic, gym and pool area are superb, love their SPA and the rooms are unbeatable for the price. If you add great service and great location in the middle of the technology sector makes this an A+ hotel in my book!!!
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Review collected in partnership with Hyatt Hotels
Response from Culture806991, 公关经理 at Hyatt Regency Dongguan
Responded 1 week ago
Dear guest, Thank you for taking the time to share the encouraging positive feedback about your recent stay with other travellers! We are pleased to learn that you had a wonderful experience for your time with us, especially your praise about our quality and environment. The team indeed works hard to ensure a personal service is delivered to every guest. We will make sure that next your visit will be the same pleasant and unforgettable. Thank you once again for your recommendation of our hotel and we are looking forward to welcoming you back soon.
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The Hyatt Regency staff is very helpful and pleasant. They will assist you with whatever you need, including transportation options. Various options for food are all top drawer. This is my go to hotel in the area.
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Review collected in partnership with Hyatt Hotels
Response from Culture806991, 公关经理 at Hyatt Regency Dongguan
Responded 1 week ago
Dear guest, Thank you for your good comments for us and choosing Hyatt Regency Dongguan! We are so glad that you have a good time with us. I will deliver your message to our related departments. We look forward to seeing you soon in Dongguan.
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Great hotel, lovely location, friendly service. I've stayed at this hotel in the past while in Dongguan on business and will likely return. Consistently great service and very comfortable rooms. Always a pleasant stay.
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Review collected in partnership with Hyatt Hotels
Response from Culture806991, 公关经理 at Hyatt Regency Dongguan
Responded 14 Feb 2019
Dear guest, Thank you for your good comments for us rooms and service and choosing Hyatt Regency Dongguan! We look forward to seeing you soon in Dongguan.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
IMG_8631
IMG_8560
Furniture on the Balcony
View from my room towards the city
Internet remark, however the WIFI in the Hotel was very good
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12345619
I rarely see indoor smoking at the Hyatt, however I'm sure it still goes on.
0 votes
Hi, Jason, There are contracted cars which can be arranged by the Hyatt hotel. They are expensive, if you stay in HKG, check the local contracted car/van, it is about HK$1600.00 for a single trip. You may go into China by using one of them, and come out via other cities if you are a tourist and have time to explore. There are public transportation between cities. However, language may be a little problem, if you do not speak Mandarin nor Cantonese. Please remember if you land in HKG airport, and not a Chinese citizen, you need to have a visa to go into mainland China. It depends on your nationality, you may have to apply the visa in your home country before you travel. Please check before you book anything. Also, the car/van/bus and the driver must have licenses for both HKG and China, otherwise, you need to cross the border and change transportations. I am a HKG citizen, I have a 10 years pass to/from China, it is like a multi-entry visa. I used a contracted HKG 7 seater van (very common in HKG) to go to Hyatt Dongguan for many weekends while I was working in HKG. I had good times there. The Hyatt has good services and good Chinese food. If you want more information, please contact me again.
1 vote
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Mainland hotels will all arrange transportation to and from Hong Kong
0 votes
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Please let me know if you guys offer shuttle service to canton fair?
"Nothing, never had a bad room in this hotel so you are safe anyway"
"great service with reasoable price"
"Take a room with a "view""
"Get a lake-facing room if you like that type of a outlook"
"High floor, Lake view."
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12345611
PRICE RANGE
US$146 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
松山湖凯悦大酒店松山湖凯悦hyatt regency dongguan hotel dongguanhyatt dongguandongguan hyatt regency
LOCATION
ChinaGuangdongDongguan
NUMBER OF ROOMS
320
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