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Crowne Plaza Dubai Festival City

Traveler (1372)
Room & Suite (593)
Dining (135)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children splash pool, and 24-hour gym. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Dubai Festival Mall home to record breaking Imagine show featuring water, pyrotechnics, lasers and lights spectacle.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
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HOTEL CLASS
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Visit hotel website
Special Offer:Book Direct and Save
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1,919Reviews
1,677Photos
62Q+A
100Room tips
Traveler rating
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Popular mentions
We travelled of business to Dubai (office very close = people of our company very oft stay in this hotel). We booked approx 5 rooms approx 2 months in advance. Arrived at around 1 am to learned we had no more rooms. Up to now could happen even if it should not happen....but: -
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I have stayed at several comparable hotels in Dubai over the last few years. However Crown Plaza, DFC is at a different level. The infrastructure, the location, the food all are great attributes; however, the biggest delighter for me is the staff at this location. Everyone
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Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City
Responded 2 days ago
Dear RobbieRavi Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel location and staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests Sincerely, Nabil Youssef Front Office Manager
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That was a random visit in night ,but I must say. Every one visiting Dubai should include this in their list to visit. Mind boggling light lazor show in water. Must visit. Highly recommended. Worth watching
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Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City
Responded 2 days ago
Dear VirgoRS Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations We look forward to welcoming you back to Dubai and of course to the Crowne Plaza festival City Kind Regards Nabil Youssef Front Office Manager
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+2
Their goal is to provide a 10 out if 10. I received a 12 out of 10. Impeccable from the time I arrived. Everyone. I repeat everyone was amicable, helpful & outgoing. The rooms were great. One day I had a minor occurrence during breakfast. I had totally forgotten about it.
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Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City
Responded 2 days ago
Dear 312bryantb Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel location and staff are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction, I will share you wonderful words with the team and I am glad that they were able to delight you with their genuine service We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests Sincerely, Nabil Youssef Front Office Manager
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Hotel is in same complex as intercontinental and therefore you have a lot of restaurants and possibilities for seatings and cafes. The Belgian restaurant is a good choice to have beer 🍺 and sit outside. But after 3 nights it’s also enough as food menu is really boring. Next
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Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City
Responded 2 days ago
Dear 586saschae Thank you for the feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but elegant, we take our valued guests feedback seriously and I would like to this opportunity to thank you for your comments, I also appreciate the candid feedback we receive and welcome any opportunity to improve We look forward to welcoming you back to Dubai and of course to the Crowne Plaza festival City Sincerely, Nabil Youssef Front Office Manager
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Meeting room
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Meeting room
Photo provided by managementCrowne Plaza Dubai Festival City
Meeting room
Photo provided by managementCrowne Plaza Dubai Festival City
Meeting room
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123456119
How much deposit do they pre charge on a credit card when you check in? Thanks
Not really necessary. Just block the amount if u want to orelse just pay it directly whenever u take a service
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Shopping mall next door. See festival city
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We had half board which we booked through Virgin Holidays. But it was a very limited menu so if I was honest I would not recommend.
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Hi. Best to contact hotel direct via its email. The larger Intercontinental Hotel (part of same group) is right next door and it might have a shuttle if the CP does not. Worth trying.
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12345613
"We were on the 10th floor and it was very quiet. The higher grade rooms have views over the Dubai Creek."
"The creek view is especially beautiful"
"High floor"
"Face the creek"
"Choose a room with a view to burj khalifa"
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PRICE RANGE
US$111 - US$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza dubai festival city hotel dubaidubai crowne plaza
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDubai Festival City
NUMBER OF ROOMS
316
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