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Ghaya Grand Hotel

Traveler (1336)
360
Panoramas (108)
Video (1)

About

Location
Cleanliness
Service
Value
Immersed in the center of one of Dubai’s rising areas, away from the hustle and bustle of the big city, one finds The Ghaya Grand Hotel as the ultimate modern hideaway. Offering unpretentious style, with a contemporary feel throughout. Boasting 765 luxury guests’ rooms, suites, and long – stay apartments with attention to detail providing limitless comfort and ambiance. Spacious sophistication and elegant furnishings, complete with 5* hotel services. Ghaya Grand Hotels dining at The Red Diamond and Fusion restaurants offers different cuisine styles, whilst Al Mawal’s terrace caters a variety of tapas. The Lobby Lounge and Pool Bar takes care of preparing freshly baked French Macarons to fresh tropical mocktails. For facilitating business meetings and social events, a modern generous conference room along with 4 breakout rooms are also available. Optimizing on creating a memorable experience for all, The Ghaya Grand Hotel prides itself on a multitude of wellness opportunities, from the fitness Centre, hard surface tennis court, temperature controlled swimming pool, to the revitalizing treatments given by professional therapists at the Ghaya Spa. This Urban Retreat is truly unforgettable.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Hidden Gem
HOTEL CLASS
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3,066Reviews
2,010Photos
72Q+A
100Room tips
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Popular mentions
The service at this hotel was amazing from the staff to the environment. Great customer service by everyone especially by the restaurant staff. Fusion restaurant was excellent, we loved the sea food grilling and the variety of food. We had a perfect birthday experience with a
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded today
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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Hotel's Favorite
Very affordable five star hotel. The service there is incredible and very nice and clean rooms. Great breakfast and pool with spa, steam bath, jacuzzi and more. Can definitely recommend! Also good shuttle services.
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded 28 Jan 2019
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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We liked the hotel in general and want to thank our cleaner Madan in particular for his excellent service to us during our stay. The rooms are excellent and lobby area is nice, the location was good for us as we had a car. Thanks Ghaya hotel!
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded today
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
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I stayed at this hotel for the second time, obviously for the first time I was delighted with everything and especially with the kindness and solicitude of the staff and especially with the customer relations person, namely Preeti Shrestha . I recommend this hotel and certainly
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Very nice hotel. Fusion restaurant is wonderful. With sea food grilling, excellent decoration, perfect experience, and good service also. I would strongly recommend my friends to try this restaurant. Remember the very professional restaurant manager is mr Reda Elsayed.
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Response from Guest_Relation_Ghaya, Guest Relations Manager at Ghaya Grand Hotel
Responded 4 days ago
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
Read more
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
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123456125
Dear User "Shanu A.", Greetings from the Ghaya Grand Hotel! Reference to your inquiry, kindly be informed that at the moment we provide shuttle bus service on a daily basis free of charge to the JBR Beach in Dubai Marina, Kite Beach, Miracle Garden, Mall of the Emirates, Marina Mall and Global Village. We also have shuttle service to Dubai Mall two times a day at a nominal cost of 10 AED per person for both ways(kids under 11 years old are free of charge). Every Friday, we also provide shuttle bus to Dubai Outlet Mall free of charge for our guests going at 14:00 and coming back at 17:30. The are certain fixed timings for the departure from the hotel and the returning timings. Upon arrival we are proving shuttle bus schedule to our guests. The reservation is required to be done on the Concierge desk for all buses to guarantee the seat. Buses run every day and do not depend on minimum tourists availability. However, schedule( timings and destinations) might be subject to change during the season depending on tourist demand. Thank you for your interest & We sincerely look forward to the delight of welcoming you! Please feel free to reach us for any further assistance. Kind Regards, Tatiana Baldina | Guest Relations Officer
1 vote
Dear Ms. Adeela, Greetings from the Ghaya grand hotel! Thank you for your message. With regards to the 24 hour check in service, kindly be informed that the standard check in time of the hotel is 1400 Hrs on your arrival date and the standard check out time is 12 Hrs on your departure date. Therefore, provision of room before than the standard check in hrs and late check out after standard check out hrs would be subject to availability. Should you wish to confirm the early check in and late check out, kindly advice us your reservation details with arrival and departure date so that we can inform you on the early check in and late check out charges. Awaiting for your response. Kind Regards, Preeti Shrestha | Guest Relations Officer
0 votes
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Do you have shuttle buses from and to Airport?
Dear Mrs. Rosa P., Greetings from the Ghaya Grand Hotel! Thank you for your message. With regards to your inquiry, kindly be informed that we do not provide any shuttle bus service to the Airport. . However we can have our hotel's outsourced Limousine organized to pick you up on chargeable basis. Should you need any further information on this than you can contact our Reservations department on +971 429 3300 and appraise us about your flight details. Should you require any further assistance, please feel free to reach us. Kind Regards, Tatiana Baldina Guest Relations Officer
0 votes
I am travelling with 2 kids age 10 and 12. Can.i.book standard room , we.will.share.same.bed
Dear user 'Pansariamit, Greetings from the Ghaya Grand Hotel! Thank you for your message. Kindly be informed that our standard rooms (Deluxe King/Deluxe Twin rooms) are of double occupancy, which means that can accommodate 2 Adults and 1 child. We can accommodate you in one room if you are traveling 1 Adult with 2 children and would share same bed. However, if you are traveling 2 Adults with 2 children then in this case you need to have an extra bed for 12 years old child as it will be regarded as an adult. The extra bed will be with an extra charge of 150 AED per night. Thank you for your question & we are looking forward to the delight of welcoming you at the Ghaya Grand Hotel! Should you require any further assistance, please feel free to reach us. Kind Regards, Preeti Shrestha Guest Relations Officer
0 votes
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12345615
"I also strongly recommend booking with breakfast and dinner included."
"Quality sleep no noise from outside."
"higher floor"
"bad service, would not stay here"
"Best pool view"
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12345620
PRICE RANGE
US$67 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
765
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