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Swissotel Al Murooj Dubai

Al Mustaqbal Steet Opposite The Dubai Mall, Dubai 117546 United Arab Emirates
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Traveler (3194)
Room & Suite (676)
Dining (215)
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About

#257 of 809 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city’s favoured destinations for business or leisure. Directly opposite The Dubai Mall, one of the largest shopping malls in the world, the iconic Burj Khalifa and within a few minutes’ drive to Dubai International Financial Centre, Jumeirah Beach and World Trade Centre with its many exhibition halls. The 251 contemporary rooms and suites reflect an elegant & modern style. Enjoy unparalleled dining options and spacious meeting rooms, including an elegant ballroom for social and business events. The unique urban-style feel and ambience at Swissotel Al Murooj Dubai cleverly combines hotel and apartment-style accommodation, arranged around a central leisure complex.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Evening entertainment
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 9 more

Location

Al Mustaqbal Steet Opposite The Dubai Mall, Dubai 117546 United Arab Emirates
Name/address in local language
Swissotel Al Murooj Dubai
6,798Reviews250Q+A100Room tips
Traveler rating
  • 5,062
  • 1,134
  • 321
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  • 147
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Popular mentions
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Most Recent
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exyreemzone007 wrote a review Yesterday
2 contributions
I have entered in the world of comfort while a smiling face postures me with a great welcome at the doorstep, if I'm not mistaken his name is Abdullah Azeem. He made me feel like I'm the most special person in this property. I wish a great career for him. I want to see him at Manager's title soon. IA
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded today
Dear Mr. Alifnaan, I was so glad to see your review online this morning. It made my day! Thank you so much for taking the time to share your experiences online. It means a lot to my staff especially to Abdullah Azeem and myself that you took the time to write. Once again, thank you so much for sharing with us your kind feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Yours sincerely, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nomad34885317493 wrote a review Yesterday
1 contribution
The hotel is great, especially the spa. Oliver at the front desk of the Spa Treatment Center was incredibly kind and professional. She tended to every need without even asking for it. Komany did my massage and she was wonderful! Highly recommend.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded yesterday
Dear Ms. Nomad, Thank you for sharing your experience with our online family. I am so happy that you enjoyed your spa treatment with Komang as well as the friendly service of Oliver. Rest assured that your kind comments will be shared with them. Looking forward to welcoming you back in the near future. Best regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rita S wrote a review Apr 10
1 contribution
Very good location. Freindly staff. Conciërge Ishaq is the best. Will recomend the hotel to my family and friends . Dubai is the best .Ishaq Conciërge front office the best of the best . Loved the location loved the hotel . Very nice hotel Mahesh conciërge the best too .
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded yesterday
Dear Ms. Rita, It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ajsarraj wrote a review Apr 10
5 contributions
AMAZING trip to dubai. Swissotel was great. Staff super friendly and very hard working to make sure your stay is wonderful. Peter from the front desk was awesome. I didn't know my checkout date and they were calling me while i was at an excursion, and thankfully they kept everything in my room an didnt kick me out. Peter was very nice and was able to get me another night. Thank you!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded yesterday
Dear Ms. Ajsarraj, We really appreciate you taking the time out to share your experience with us. Peter is truly a gem to have on our team. We will make sure he gets the recognition he deserves. Looking forward to welcoming you back soon. Kind regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sheikha a wrote a review Apr 10
1 contribution
Was an amazing place with a good hospitality I love the location of the hotel I try the swimming pool my kinds really ingoy and I will come again and I will till my family to come and the stuff very helpful and amazing spically the font dest team and the room view it is really nice
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded yesterday
Dear Ms. Sheikhaa, I am very pleased to read your positive review from your recent stay with us at Swissotel Al Murooj Dubai and thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight, I read that you were overall happy with the quality of our hotel and service and I am glad that you especially enjoyed the view from your room overlooking our pool and gardens. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back to Swissotel Al Murooj Dubai. Kind regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vishal b wrote a review Apr 10
1 contribution
Everything is good, I would really appreciate how staff helped me during my checking and checkout process, I even have few names, Supriya front desk, Sagar, gobinath ,Luna,isac,abdulla, saleem. Most of the names I forgot but they were really kind to me and my family. Thanks Supriya for your suggestions about visiting Dubai.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded 2 days ago
Dear Mr. Vishal, It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teymur H wrote a review Apr 9
1 contribution
We have good stay in Swissotel al murooj all staff are working and giving services very excellent near to dubai mall and burj e khilafa also Airport only 15 minutes away. Mr.Waqar was very helpful during our sta definitely we will come back thanks 😊
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded 2 days ago
Dear Mr. Teymurh, Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Неля А wrote a review Apr 9
1 contribution
We enjoyed our stay very much. Excellent location, beautiful garden, spacey room, fine food, everything is very cosy and comfortable. The hotel team is great! Outstanding service. Special thanks to Elsayed for the hospitality. Best wishes to all of you guys!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded 2 days ago
Dear Valued Guest, Thank you for a great review. We are happy you liked our hotel facilities, culinary offers, and services. Looking forward to welcoming you back soon. Best regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zhangir M wrote a review Apr 8
1 contribution
The overall experience was fantastic, and while the food was good, I feel there's room for improvement with more breakfast options. As for the room, it was satisfactory, but it's starting to show its age and could use a more extensive renovation.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai
Responded 4 days ago
Dear Mr. Zhangir, We are glad to hear that you enjoyed your overall experience with us. I also want to thank you for your feedback regarding the required renovation. Please know that your review is extremely valuable to us and we have taken your thoughts and recommendations to make changes wherever possible, so that we can deliver a better experience next time. Again, thank you for staying with us and we hope that you will give us the opportunity to welcome you again in the future. Best regards, Amro Nagah General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ali lary wrote a review Apr 8
Abu Dhabi, United Arab Emirates14 contributions19 helpful votes
The worst customer service ever had. Specially from their supervisor Nabila even I’m a regular customer with them. I wish Rotana management come back. The messed my eid holidays and cancelled my booking. What a horrible experiance which never expected
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱7,850 - ₱11,916 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
al murooj rotana dubai
FORMERLY KNOWN AS
Roda Al Murooj
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
251
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWISSOTEL AL MUROOJ DUBAI - UPDATED 2024 Hotel Reviews & Price Comparison (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Swissotel Al Murooj Dubai
Which popular attractions are close to Swissotel Al Murooj Dubai?
Nearby attractions include Hysteria Haunted Attraction (0.5 km), Malibu Sky Lounge & Bar (0.4 km), and Marks and Spencer (0.5 km).
What are some of the property amenities at Swissotel Al Murooj Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Swissotel Al Murooj Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Al Murooj Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Swissotel Al Murooj Dubai?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Swissotel Al Murooj Dubai?
Conveniently located restaurants include Doors Dubai Mall, Double Decker, and Nai.
Are there opportunities to exercise at Swissotel Al Murooj Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Swissotel Al Murooj Dubai have airport transportation?
Yes, Swissotel Al Murooj Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissotel Al Murooj Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Al Murooj Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swissotel Al Murooj Dubai?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, Hindi, and Arabic.