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Grosvenor House, A Luxury Collection Hotel, Dubai

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Al Emreef Street, Dubai 118500 United Arab Emirates
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Traveler (5288)
Room & Suite (1400)
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About

#19 of 946 hotels in Dubai
Location
Cleanliness
Service
Value
2022 Travelers' Choice Best of the Best
Grosvenor House, a Luxury Collection Hotel, Dubai and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury in Dubai, United Arab Emirates. The hotel's glittering twin towers are an instantly recognizable landmark in the Dubai Marina. The hotel features 749 spacious, contemporary guest rooms, suites, and apartments with signature Luxury Collection beds, large windows with spectacular views of the Marina, complimentary Wi-Fi and attentive on-call butler service. The area's first true social destination, the hotel is located just minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more, offering an exceptional setting for business, leisure and exploration. Welcome to the finer side of sophistication. Step into a world of refined heritage, suave elegance and effortless chic.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Children's playground
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Indoor play area for children
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Great View
Languages Spoken
English, French, Russian, Arabic and 5 more
Hotel links
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Location

97Great for walkers
Grade: 97 out of 100
161Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
6697Reviews371Q+A100Room tips
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Maps556793 wrote a review Yesterday
1 contribution
In recent years we have made over thirty visits to Dubai and although we’ve been fortunate to have stayed at a number of the best hotels the city has to offer, the Grosvenor House and its sister hotel Le Royal Meridien have been firm favourites for repeated stays. We returned from our most recent stay at the Grosvenor House just over a week ago and cannot speak highly enough of the Grosvenor House and its Staff. This was our first visit since the hotel had become part of the Marriott Luxury Collection and we were unsure what to expect. However, any concerns that the previous high standards may have ‘slipped’ were quickly dispelled. The friendliness, professionalism and pride in the hotel of the people who work there was evident throughout our stay. Check in (and check out) was timely and efficient; Ali maintained a high level of cleanliness in our room (2452); the Leisure facilities and staff were excellent; and the managers and staff of all the hotel restaurants we visited were not only friendly and welcoming but went above and beyond (notably Sloane’s). Not to forget the quality and variety of the food which was top class. Above all, our experience of Level 5, with a degree of hospitality and attentiveness that we can only describe as exceptional, was memorable. Romel and the team made us feel so welcome and comfortable with nothing being too much trouble. Not least of which was the hard work Romel and the Level 5 team put in to ensuring our son and his partner, who joined us at the end of our stay, and were in Dubai for the first time, had an unforgettable experience. In summary a great stay and looking forward to returning later in the year.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stallone1 wrote a review 20 Mar
Apex, North Carolina379 contributions142 helpful votes
During our stay from 13/03/2023 to 18/03/2023 we experienced the very best of services and hospitality from everyone we came in contact with throughout the two towers as well as all the people helping us outside with transportation, etc. The hotel is phenomenal and the people working there are exceptional!! All the people we encountered at reception, the concierge desk, bellmen, restaurants, bars, spa, etc. were incredible. My wife and I would like to compliment and thank each of them for a wonderful experience and we look forward to seeing them all again the next time we are in Dubai. Regards, Bob and Doreen Gleason
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for posting your review and it is a delight to know that you had an enjoyable stay with us, particularly with the service delivery. Your kind words will be shared with the team and we look forward to welcoming you back again soon. Kind regards, e-Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B1989 wrote a review 20 Mar
Lincolnshire, United Kingdom52 contributions82 helpful votes
We visited the Grosvenor House for 4 nights for our honeymoon. Upon arrival, staff were super helpful with our bags and really welcoming after a long journey! We were given a complimentary room upgrade and I cannot tell you how amazing the room was! Views over JBR and the Dubai Eye were the icing on the cake. Our bed was so comfortable and the cleaning was impeccable, the room was always beautifully presented. Also, the attention to detail during turndown was great. We had a half board basis and chose to eat in the main buffet for breakfast and lunch. The variety of food on offer is incredible and caters for every taste/intolerance. The food is always fresh and the staff again are helpful and welcoming. There is a fresh pasta station at lunch and dinner along with a grill for fresh meat and/or seafood. The dessert selection is also great! The hotel is ideally situated just a short walk from the Marina and JBR, also the hotel provide a free shuttle every 15 minutes to the Grand Meridian (the other Marriott property which guests of GH can use). However its also close enough to walk if you wish. The service at Grand Meridian was also excellent, with plenty of bars and restaurants and also beach towels provided. We visited the pool at GH once in the afternoon and again spotlessly clean, towels provided and lovely pool area. Only downside is that the pool is shaded (to be expected in Dubai with all the high rise buildings!) Overall I wouldn’t hesitate to book this place again. Thank you so much for making our honeymoon so special and memorable.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Taxi’s available outside the hotel and we also used Uber.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for taking the time to write your review on Tripadvisor. We are glad that you chose to stay at the Grosvenor House and it is truly rewarding to know that you very much enjoyed your holiday with us whilst on your honeymoon. Your kind words regarding the service delivery as well as your dining experience in our various culinary venues are greatly valued and I am sure that the team will be delighted to hear your compliments. Thank you for including us in your celebration plans and we look forward to welcoming you back again in the near future. Kind regards, e-Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MoSaloojee wrote a review 19 Mar
Epsom, United Kingdom163 contributions149 helpful votes
+1
We spent 1 week at Grosvenor House and as always it was as special and amazing. The hotel is well maintained and the rooms / suites are well appointed. Fantastic welcome and check in by the team. The suite was spacious with a nice balcony, a large living room, kitchenette fully stocked mini bar, loads of wardrobe space and a wonderful bathroom with a great shower and bath. In the bathrooms you have Byredo toiletries which are now in sustainable containers which can also be purchased and it was nice that these weren’t bolted to the walls so it keeps the luxury feel while also being sustainable. Housekeeping is impeccable both for turndown and daily clean. Level 5 is run brilliantly by the same team that have been there for years and some new faces on the waiting staff. A special thank you to Romel, Cindy, Amit and Yassin for everything they did along with chef who made special sandwiches for my son for afternoon tea (a real wonderful touch) we had breakfast in the lounge most days and it’s delicious and freshly made and a calm oasis. We also had breakfast at Sloanes which was very busy but the team does a remarkable job of being super helpful and providing a wonderful start to the day. Rahul and Sohail in particular at sloanes during the dinner buffet were amazing and nothing was ever too much for them. The pool is lovely and great refreshments provided. The access to LRM is great as this give the opportunity to visit this wonderful beach resort with 3 fantastic pools and a private beach. The real heroes are the butlers / concierge / guest service / bellboys a special thank you to Umar, Imam, Ehtisham, Shoaib, Arnold and Ammad for all that you guys do and for making Grosvenor House feel like a home away from home. The management team. Laura you are truly wonderful and nothing is ever too much for you and your team. As always we can’t wait to return.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Book a room with lounge access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for taking the time to write your review on Tripadvisor. As one of our loyal guests, we are delighted to know that you continuously enjoy your visits to the Grosvenor House. Your kind words regarding the room allocated during your visit as well as your dining experience are greatly valued. It is also nice to note that the service provided by our associates had a very positive impact during your stay and I am sure that the team will be delighted to hear your compliments. We wish you well and we look forward to welcoming you back again to your home in Dubai. Kind regards, e-Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teresa Roach wrote a review 17 Mar
Ivybridge, United Kingdom8 contributions
We visited the hotel in February for a week and experienced a wonderful time. We were welcomed on arrival then shown to our amazing room with balcony , enjoying great views. Our overall visit was spectacular enjoying both hotels . Staff were very friendly professional providing a 5 star service at all times . Special thanks to Joseph who helped us on several occasions ! We will return and also recommend This wonderful hotel !!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for sharing your review on Tripadvisor. We are pleased to have you as our guest at the Grosvenor House and it is nice to note that you had an enjoyable time with us, particularly with the service delivery. Your recommendation is greatly valued and we look forward to welcoming you back again soon. Kind regards, e-Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David H wrote a review 16 Mar
Aviles, Spain24 contributions9 helpful votes
Excellent staff and facilities. Very agile transport from the hotel. Outstanding bars and restaurants. The access option to the beach resort using the transfer is ideal for a stay in Dubai Marina. The hotel is "a must" experience when travelling to Dubai.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for posting your comments on Tripadvisor and it is truly rewarding to know that you had an enjoyable stay at the Grosvenor House. We look forward to your return visit. Kind regards, e-Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian W wrote a review 16 Mar
Cambridge, United Kingdom2 contributions
Another fabulous stay at the Grosvenor this hotel has everything with the best staff and facilities which is why we return. The level five lounge is brilliant where you can have a peaceful breakfast and afternoon tea if you wish. Even better the evening drinks from 6-8 pm where you will never have an empty glass due to the attentive service of all the lounge staff. The lounge is perfect for meeting and chatting to other guests something we enjoyed. The access to Lemeridien Beach Resort is a bonus and the resort is immaculate and here again the staff are top notch including poolside attendants especially Prashanth delivering us towels and setting up umbrellas at the children’s pool area daily. My daughter husband and grandson were staying at the beach resort but also were welcomed at the Grosvenor and loved the experience of the array of restaurants. All restaraunts are brilliant used Indego, Xengos and Toro Toro all of the highest quality. A blip on arrival room was not ready so we were given breakfast but when room was available it was not the room we booked which should have been the same as we had last September. This was a disappointment but after talking to reception it was resolved to our satisfaction and with the friendly help of Erbe who went to great lengths to ensure our move went smoothly. The room 7065 was immaculate and serviced to a high level by Krishna and topped us up daily with biscuits and chocolates. We will undoubtedly return again and most visitors are those that return. You will not get better at any price you could only equal.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for taking the time to write your review on Tripadvisor. We are glad that you chose to stay at the Grosvenor House and it is truly rewarding to know that you very much enjoyed your stay with us. Your kind words regarding the service delivery as well as your dining experience in our various culinary venues are sincerely appreciated and I am sure that the team will be delighted to hear your compliments. We wish you well and we certainly look forward to welcoming you back again to your home in Dubai. Kind regards, e-Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mukesh K wrote a review 16 Mar
5 contributions3 helpful votes
Great hotel, amazing facilities, and an ideal location. Good selection of restaurants in the hotel, and outside. Both towers are very good, and the gym facilities are worthwhile. Highly recommended hotel.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded yesterday
Dear Guest, Thank you for posting your comments on Tripadvisor and we are pleased to know that you had an enjoyable stay at the Grosvenor House. Your recommendation is greatly valued and we look forward to welcoming you back again soon. Kind regards, e-Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eldar K wrote a review 13 Mar
Copenhagen, Denmark17 contributions6 helpful votes
+1
Fantastic hotel with premium service from hotel staff, high attention to details which make our stay brilliant, from the entrance you feel that you are on special place. Our suit 2755 was perfectly clean and super comfortable with amazing view over dubai marina. Special thanks to bell staff and restaurant sloane’s staff because they doing fantastic job to make our stay amazing at Grosvenor house. This hotel is not for every pocket, yes its expensive but when you stay here you will realize that this price is with the reason and worth it every dollar, becuse this is true 5 stars expirience.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded 6 days ago
Dear Guest, Thank you for posting your review on Tripadvisor. We are delighted to know that you had an enjoyable stay at the hotel and do appreciate your kind words regarding the service delivery. We wish you well and we hope to see you again soon. Kind regards, e-Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smitagoel wrote a review 13 Mar
Bengaluru, India30 contributions25 helpful votes
Beautiful hotel, great breakfast spread. Was upgraded to a suite which was a bonus in this already luxurious property. Balmain toiletries and a very attentive butler. No faults with the hotel. However, during the time I visited finding a cab was a bit tough. It's a gorgeous place and a must stay
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from e-Services Manager, Marketing at Grosvenor House, A Luxury Collection Hotel, Dubai
Responded 6 days ago
Dear Guest, Thank you for sharing your feedback on Tripadvisor following your visit to the Grosvenor House and it is a delight to know that you had an enjoyable time with us. We hope to see you again soon. Kind regards, e-Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$254 - US$444 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grosvenor house dubai hotel dubai, le meridien dubai, grosvenor house hotel dubai, grosvenor hotel dubai, dubai le meridien, grosvenor dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiThe Marina
NUMBER OF ROOMS
744
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GROSVENOR HOUSE, A LUXURY COLLECTION HOTEL, DUBAI - UPDATED 2023 Reviews & Price Comparison (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Grosvenor House, A Luxury Collection Hotel, Dubai
Which popular attractions are close to Grosvenor House, A Luxury Collection Hotel, Dubai?
Nearby attractions include Dubai Marina Yacht Club (0.3 km), Buddha-Bar (0.04 km), and Cayan Tower (0.2 km).
What are some of the property amenities at Grosvenor House, A Luxury Collection Hotel, Dubai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Grosvenor House, A Luxury Collection Hotel, Dubai?
Top room amenities include a flat screen TV, an additional bathroom, and a bidet.
What food & drink options are available at Grosvenor House, A Luxury Collection Hotel, Dubai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grosvenor House, A Luxury Collection Hotel, Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grosvenor House, A Luxury Collection Hotel, Dubai?
Conveniently located restaurants include Al Shorfa Restaurant & Cafe, Kimura-ya Authentic Japanese Restaurant - 2nd Branch JBR Marina, and Nando's.
Are there opportunities to exercise at Grosvenor House, A Luxury Collection Hotel, Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grosvenor House, A Luxury Collection Hotel, Dubai have an airport shuttle?
Yes, Grosvenor House, A Luxury Collection Hotel, Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grosvenor House, A Luxury Collection Hotel, Dubai have airport transportation?
Yes, Grosvenor House, A Luxury Collection Hotel, Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grosvenor House, A Luxury Collection Hotel, Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grosvenor House, A Luxury Collection Hotel, Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.