All starting with check-in and ending with the staff was excellent. We were almost like at home and we were serviced by great people. Special ‘thank you’ we want to say to these guys: Rhiannon, Nilesh, Vinoth, Vipin, Sadan, Rizan, Hasan, Mahmoud. I hope we’ll see each other soon!
This has been by far our best experience in a hotel and the best hotel in Dubai. During our stay in Dubai we tried other hotels which were very expensive and what a disappointment compared to the Grand Hyatt. 1/ The rooms are huge, modern and very comfortable 2/ The pool is big and there is a lot of greenery which is really nice 3/ Outstanding service, we got a free upgrade as the hotel could not match online prices, I had to work from the room they brought me an office chair. Any request we had was delivered above our expectations. I travel a lot and stay in a lot of four seasons and luxury hotels but this was my best experience in regards of the price. Highly recommended!
Stayed at this location for four days and every second was made memorable. I was treated like family the entire time. I especially enjoyed breakfast and dinner at the Market Cafe. The entire staff was amazing, namely: Hassan, Mahmod, and Ahbi. These gentlemen went above and beyond to ensure that my stay and meals were more than comfortable. They even made sure to see me off with a nice farewell at the conclusion of my stay. The entire staff seemed dedicated to making my stay comfortable and luxurious.
We had a staycation with the children. My kids loved the indoor amd outdoor pools and slide. Gayan at poolside made our stay extra special nothing was tpo much trouble and gave sliced fruits on our last day. Creekside view is lovely and my kids loved watching the planes taking off. Tatjana the Exec Housekeeper and her team make our room amazing during our stay each time with the 2 extra single beds. A great hotel. We love our weekends away there especially when dinner and alcoholic drinks are included from 6-8pm.
My grand hyatt was wonderful.i have been in different hotesl but only in grand hyati experience the best customer service specially during dinner and breakfast.the room service was also exceptional.i would recommended my staff to other colleague and family members and friends
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