I love the hotel and the service was excellent. The staff are always ready to assist with anything. The room was super clean and everything works. I will definitely recommend Grand Hyatt Dubai to anyone. Great service overall.
At first I want to start with the service, the staff is amazing, so polite and friendly. We have been to many hotels in Dubai and always meet wonderful people. The room was classy, very clean and with a nice view. We will definitely go back.
The service makes the difference. This hotel has the facilities and the staff to match. I’ve stayed in many hotels in Dubai over the last 15 years and this is one I will be visiting again. A big tick for all the usual facilities you would expect from a top-tier hotel but special mention for the incredible food and amazing staff. Will definitely go back.
Grand Hyatt is very well located. The staff are always on hand to attend to requests and do so in a very timely and professional way. The ambiance is great, the food is very appetizing and one of the very well managed hotels in Dubai. Hardly ever a bad experience.
This hotel is soo good so lush, luxurious, excellent service, so clean, such friendly staff from start to end, if there was something you fancy eating; tell them and its served, staff go above and beyond. They provide excellent care to their guests. They don’t expect anything in return besides you staying with them again. I wouldn’t hesitate to book again, as my family really enjoyed our stay here. It would be great if they made a water splash park onsite for all ages so older kids (and adults lol) can enjoy water slides. They have enough space to make this dream come true!
The Grand Hyatt is a brilliant hotel where the staff go out of their way to help. We travelled with our children who loved the pool, walking through the indoor forest and spotting the fish in the stream, but by far their favourite part of the stay were the crepes and pancakes. The staff in the hotel are so friendly and attentive and really help you to relax during your stay. The hotel is immaculately clean and the facilities are excellent and well managed. Sridhar was particularly brilliant, looking after us at breakfast and in the Market Cafe during the evening dining. We booked half board and had a garden view room which was great. There is a really interesting skyline with something new to find everytime you lookout of the window. Overall the hotel was exceptional value for money and the hotel staff couldn't have been more generous. As a family we would love to return as we had such a wonderful experience. …
We stayed at the Grand Hyatt for 10 days with 2 kids age 11 and 8. From the moment you walk out of the taxi, you were greeted by lovely staff with a smile. The breakfast and evening meal at the market restaurant was always amazing. Fresh and a fabulous selection. The staff is a credit to that restaurant, they never ever stop. They’re attentive, helping and always with a smile. Special mention to Sylvia, Liisa, Mayank and Hasim. The hotel is big and spacious. It’s always very clean and all the staff works very hard to maintain this. I cannot fault this hotel. 15 mins to the airport, 10 mins to Dubai Mall. The pool area was fantastic for couples or families, my children loved the slides and play area. The beds and pillows are super comfy too, struggled to get up for breakfast a few time lol. We cannot wait to go back. …
I was very impressed with the service received at the hotel. The staff were helpful and assisted in every given situation. I would like to stay a big tanks to Rajeev who made our stay extra special. Was always there to help and was a valuable asset when it came most family staying at the hotel. The breakfast and lunch is extremely busy however he always seemed to be in control and ensuring to meet all the guests expectation. Kuran who also works in the restaurant was also absolutely brilliant. He always remembered the finer details and the small things that made a world of difference. I honestly wish these guys all the success and hopefully can see them being promoted in there role.
I would like to say thank you to the Grand Hyatt hotel for such a fantastic stay. My wife and I stayed for one week to celebrate our 5th wedding anniversary. Everything was perfect and the hotel was amazing. The staff were incredible, starting with Siddika at the front desk, she was such a lovely welcome and even gave us a suite upgrade as congratulations. The breakfast Chefs made amazing food in the morning and the Housekeeping kept our room immaculate. The Breakfast manager .................... took special care of us and gave us our favorite table daily, so a big thank you to him also. He arranged for us to receive a special fruit salad to our room and a celebratory cake with a card! What a lovely touch! The spa and pool areas were all so well maintained and all of the staff were so friendly, polite and welcoming. I could go on and on! I will return! I have worked my entire life in hotels, and this is one of my favorite stays ever! Thank you Grand Hyatt Dubai!…
Gigantic Hotel with great amenities and services. Very grand. Staff very helpful especially catering staff. Overall really nice hotel with very helpful staff. I would definitely stay again if with family.