GRAND HYATT DUBAI

4.5

Location

Cleanliness

Service

Value

Award-winning city resort hotel in Dubai, towering majestically over the edge of Dubai's historic creek or overlooking the glorious Dubai skyline. This city resort offers the comfort and convenience that you seek. With contemporary guestrooms, suites and serviced hotel apartments, experience the luxury of Dubai like never before. Once checked in, be escorted to your spacious guestroom and/or suites. Enjoy in-house activities such as visiting our Ahasees Spa & Fitness Club. Take a stroll through our lavish gardens, bask in the Dubai sun by one of our 4 swimming pools or head out for an evening jog along our jogging track. Conclude your day with an authentic meal at one of our 13 food & beverage outlets spread around the property. If you're here on business, we offer a 24-hour business centre to get your work done. Our hotel also features over 8,000 square meters of event space featuring 2 ballrooms, 22 live kitchens, 14 meeting rooms & several outdoor venues to host events.

Full view

Property amenities

Pool

Room service

Free parking

Restaurant

Fitness Center with Gym / Workout Room

Free High Speed Internet (WiFi)

Bar/Lounge

Spa

Airport transportation

Babysitting

Banquet Room

Breakfast Available

Business Center with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Outdoor pool

Public Wifi

Sauna

Shuttle Bus Service

Tennis Court

Wheelchair Access

Room features

Air conditioning

Minibar

Refrigerator in room

Accessible rooms

Family Rooms

Non-smoking rooms

Smoking rooms available

Suites

Good to know

HOTEL STYLE

Business

Safe

HOTEL CLASS

Full view

Contact

Riyadh Street, Sheikh Rashid Road Dubai Healthcare City, Dubai United Arab Emirates

Getting there

Dubai Airport5 km

Sharjah Airport15 km

Healthcare City8 min

Al Jadaf9 min

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Creekside Park

10 minAmusement & Theme Parks

WAFI

11 minShopping Malls

Children's City

11 minAmusement & Theme Parks

Dubaitatili.com

4 minSightseeing Tours

See all nearby attractions

4,858Reviews

3,339Photos

277Q+A

100Room tips

Filter
English

Popular mentions

Great hotel, but some very rude staff

We stayed for 1 night weekend break and arrived early to make the most of our time. Front desk staff were so helpful, even offered us a late checkout time and a room that was ready straight away. We booked the buffet breakfast after being told my allergy would be very well…

Date of stay: March 2019

Great stay

We arrived early but had to wait few hours as our room wasn’t ready. I did request a room away from the lift, but to my disappointment, we were placed there. We were so tired after our flight that I didn’t bother to ask for a room change at that stage as we had already waited 3…

Date of stay: March 2019

Somewhat underwhelming

Staff is very welcoming and friendly and everybody is trying to do their best. The hotel is just big ... but easy to find your way around. Was a good venue for a business conference. I believe it is somewhat overpriced - drinks ...

Date of stay: March 2019

+7

Family holiday in dubai

This is my second visit to the hotel. Again it was amazing. Staff so friendly. Some remember us from first visit. Raj and Deepak were do welcoming at the door. Shashank and the girl on front desk were very helpful. Shashank is so customer focused in his job and got us a very…

Date of stay: March 2019

Rona Main.

Had a great time at the Grand Hyatt Dubai. Our room was a club room and it was lovely. The staff at the Collective restaurant were just so nice and looked after us very well. Special thank you to all who attended to us and especially Vinoth, Dinesh, Asmitha and Thinesh. The pool…

Date of stay: March 2019

PreviousNext

12 3 4 5 6…766

Album Categories

All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas

China

Birthday cake

Fresh Fruit a nice touch

Lovely china to use for tea and coffee

PreviousNext

123456…105

Hey guys, bit of a big confusing with travel agents half board and club room / club lounge acesss here. We are half board and we got given a sheet of paper on checking showing club benefits. It stated that we got free drinks between 6-8 pm But no mention of time we had to eat ? She claimed at reception that we had to eat between those times (6-8) despite it not saying that on the paper. Slightly confusing because you aren’t going to have canapés at same time as buffet! Also does anyone know what drinks are the complimentary ones? Thanks

Because apparently only people who book direct with the hotel now get access to the club room. Canapes is now a buffet you get in collective market between 6-8 with drinks. I'm not sure how travel agents are selling this package because it's basically the club package but with the benefits elsewhere but they shouldn't be advertising it as half board. We book our flights and hotel ourselves so I'm not too sure but the hotel really needs to clarify things considering the amount of comments on here about it and the different things people are being told.

Show all answers

Do you automatically get access to club lounge if you are half board ?

No you have to have booked a club room to get access to the grand club facilities

Booked to stay here on a half board package, chose the club room as believed this also includes access to the club lounge which provides the 2 hour evening access with complementary canapés and cocktails. Is this still the case for all club room guests regardless of how the hotel has been booked?

If you have kids then they are no longer permitted and you have to use the main restaurant. I've seen other people mention that unless you booked with the hotel direct then you also won't have access. Your best bet is to email the hotel and ask.

Hi, does the hotel provide any complimentary shuttle buses to any malls/attractions? If so, which ones? Thank you in advance

There is a bus to beach. Also a bus to a mall not any of the main malls. However we took taxi last year from hotel To Dubai mall and festival city mall and it was approx £7/8. Each way

Show all answers

Before the recent change by the hotel regarding club lounge entry can anybody explain the rules on club room customers gaining entry to the club lounge weather booked direct with the hotel or a third party travel agent , what you would get and at what times. would you get coffee/ soft drinks all day long? It seems the new rule only allowed breakfast and canapés/ alcohol between 6pm and 8pm to be taken in the main buffet restaurant and nothing in between

hi craggyboro did you get confirmation from the hotel that emirates holidays are not antitled to club access as we booked through them and will not be happy at all.

Show all answers

PreviousNext

123456…56