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Jumeirah Mina A'salam

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Jumeirah Road, Dubai 75157 United Arab Emirates
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from Jumeirah Mina A'salam
Updated 01/07/20

About

#16 of 773 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Jumeirah Mina A’Salam is the heart of our sprawling resort. The spacious 292 guest rooms and suites are beautifully furnished, with private balconies overlooking the ocean, offering authentic Arabian experiences with family friendly service. Meaning ‘Harbour of Peace’, the hotel forms the gateway to a collection of restaurants, bars and shops. It is the entry point from which numerous waterways and walkways thread their way to all corners of the resort..
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Property amenities
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Room features
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Room types
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Languages Spoken
hotel_amenity_english, hotel_amenity_french, hotel_amenity_russian, hotel_amenity_spanish and 9 more
4,929Reviews317Q+A100Room tips
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Popular mentions
Peter wrote a review Mar 2021
1 contribution1 helpful vote
I have been to shimmers to dine with my friends. I was greeted by Tasmeera who helped me find the rest of my group , it was a warm and friendly welcome which will make you feel to comeback again and again. Menu variety was great and Amazing views! Will definitely be back
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Date of stay: March 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded 3 weeks ago
Dear _PeterX99, Thank you for taking the time to share on TripAdvisor your recent dining experience at Shimmers the signature Greek restaurant of Jumeirah Mina A'Salam. It's good to know you were amazed with the combination of great service and great views at Shimmers. Tasmeera and the team will definitely be looking forward to welcoming you back in the near future for another memorable dining experience at Shimmers. Sincerely, The Management Team Jumeirah Mina A'Salam
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TomDa wrote a review Mar 2021
Prague, Czech Republic6 contributions3 helpful votes
This Sunday we spend a great time in Tortuga restaurant. The menu offers a wide selection of Mexican dishes. Nice place, brilliant servis during the dinner. Special thanks to Mr. Vinay. He does a great job. I can only recommemd.
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Date of stay: March 2021Trip type: Traveled with friends
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded 3 weeks ago
Dear TomDko, Thank you for taking the time to share on TripAdvisor your recent dining experience at Tortuga Mexican restaurant at Jumeirah Mina A'Salam. We are glad to know you loved the fantastic service and hospitality provided by Vinay and his team during your recent visit. Your kind recommendations are highly appreciated and we will be looking forward to welcoming you back again for another memorable dinning experience. Sincerely, The Management Team Jumeirah Mina A'Salam
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Travel Connoisseur wrote a review Feb 2021
Cambridge, United Kingdom3 contributions1 helpful vote
We have recently returned from a 4-week stay at the Jumeira Mina A'Salam in Dubai (part of the Madinat Jumeira Hotel Group). A wonderful hotel group and we have previously enjoyed stays at Al Qasr and Dar Al Masyaf. On this occasion, we enjoyed a wide variety of evening dining which included Japanese, Thai and European cuisine, all at immaculate standard. The staff of the hotel catered for our every whim and made it feel like home. We would like to specifically thank Elena reception duty manager who efficiently managed our unplanned holiday extension in room 541. Thanks also go to the concierge team - Roseta, Rey, Muna who booked restaurants in and out of the resort. The massage therapist Nur was also very professional. The whole experience was excellent. As we reluctantly left for the airport in the Emirates taxi, twenty or more of the lobby staff formed a guard of honour to see us off. A gesture that encapsulated our whole experience. Thank you. We will be back soon.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded 24 Feb 2021
Dear Travel_Connoisseur69, Allow is to express our sincerest appreciation for choosing to stay with us at Jumeirah Mina A'Salam and for your growing loyalty towards Jumeirah Group. Words cannot describe how delighted we are to receive you wonderful feedback. It is gratifying to read that you had such a memorable stay with us and we would certainly extend your kind words to team who are delighted to have been part of your experience. Thank you once again for your wonderful comments and we look forward to the next opportunity of welcoming you again for another fantastic stay. Sincerely, The Management Team Jumeirah Mina A'Salam
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Claire wrote a review Feb 2021
Seattle, Washington235 contributions54 helpful votes
One of the most memorable hotel experience I've had- the staff is wonderful and extremely helpful, the interior and exterior are beautiful and the amenities are top notch. Most of the guests staying here are dressed up throughout the hotel grounds but I had come from a year of backpacking and didn't have the nicest clothes but still felt well cared for and respected. The restaurants and bars on site are expensive but delicious. I would recommend making coffee in your room for free if you want to save some money- I ordered two americanos once from their lobby and cost me about $30. Take advantage of the boats and beach!
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Date of stay: March 2020
Value
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1 Helpful vote
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded 22 Feb 2021
Dear ClairecT8487ZR, Thank you for choosing to stay with Jumeirah Mina A'Salam and taking the time to share your experience on TripAdvisor. Please allow us to thank you for all the kind compliments extended by you and we are delighted to read that your experience was so memorable. We also happy to know that you were impressed with the hotel design and facilities and most importantly the services extended by our colleagues. We truly hope and look forward to welcoming you again so that we can have an opportunity to create yet another wonderful experience for you. Sincerely, The Management Team Jumeirah Mina A'Salam
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Alex M wrote a review Feb 2021
6 contributions5 helpful votes
I am extremely disappointed to be having to write this rewiew. I have been left no option after contacting them over 5 times for a refund for 1 night. I have stayed at the Mina Salam for over 20 years. In the past two months alone I have stayed for over five weeks, over three different stays and so have my family and in-laws. I have been waiting on a refund for 1 night for over three weeks now although I was assured it would not take more than 14 days. We have paid alot of money to stay, for myself and my family in November, over the New Year and January. Yet I am still having to chase them for a refund for ONE night! Extremely disappointed that a loyal customer who brings their family and friends here gets such poor service.
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Date of stay: January 2021
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Response from Jumeirah Al Qasr and Dar Al Masyaf Management Team , Owner at Jumeirah Mina A'salam
Responded 22 Feb 2021
Dear AlexmE7426FI, Thank you for your taking the time to share your review with us and we want to assure you that all this feedback is very important to us to ensure that we make the necessary changes in line with our guest satisfaction. We truly sorry for the challenges which you have faced with your refund and for poor services which you have endured. Please do know each of your comment has been addressed with the team to ensure corrective actions are put in place to avoid this happening again. We do hope that this has not tarnished our reputation with you and truly hope that we would be able to redeem ourselves. Please do not hesitate to contact us directly at MASGeneralmanager@jumeirah.com, in hopes that we may discuss further. Sincerely, The Management Team Jumeirah Mina A'Salam
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Previous
PRICE RANGE
US$205 - US$1,039 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mina a` salam at madinat jumeirah hotel dubai, mina salam hotel, mina salam dubai, mina al salam
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Sufouh / Al Sufouh 1
NUMBER OF ROOMS
292
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Frequently Asked Questions about Jumeirah Mina A'salam
Which popular attractions are close to Jumeirah Mina A'salam?
Nearby attractions include Souk Madinat Jumeirah (0.2 km), Theatre Of Digital Art (ToDA) (0.2 km), and Pacha Ibiza Dubai (0.2 km).
What are some of the property amenities at Jumeirah Mina A'salam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Mina A'salam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Mina A'salam?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Mina A'salam?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Jumeirah Mina A'salam?
Conveniently located restaurants include Ushna Restaurant, The Meat Co, and Taverna Greek Kitchen.
Are there opportunities to exercise at Jumeirah Mina A'salam?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jumeirah Mina A'salam have an airport shuttle?
Yes, Jumeirah Mina A'salam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Mina A'salam?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Mina A'salam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Mina A'salam?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.