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Shangri-La Hotel, Dubai

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Sheikh Zayed Road, Dubai United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1889)
Room & Suite (822)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hotel, Dubai
Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#121 of 762 hotels in Dubai
Location
Cleanliness
Service
Value
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Room & Suite (822)822
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Special Offer:Experience More with Free Breakfast & Upgrade

Location

Full view
96Great for walkers
Grade: 96 out of 100
142Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
2,380Reviews176Q+A100Room tips
Traveler rating
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  • 14
  • 18
Time of year
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Popular mentions
savvy_dave wrote a review 6 Mar
Abu Dhabi, United Arab Emirates1,202 contributions684 helpful votes
+1
I made 2 stays at Shangri La in December 2020, soon after it had reopened to guests. The location is close to Burj Khalifa, Dubai Mall and City Walk, but because of the road system you will need to taxis virtually anywhere. My room, on a high floor, had stunning Burj Khalifa views and was immaculate. The attention to detail is very good, and the granite lined bathrooms are elegant. Bed was dreamy soft, water pressure excellent in the walk in shower and amenities very nice. Nespresso machines are provided in the suites, although staff were kind enough to supply me one on request, which makes a difference for a coffee lover like me. The service is noticeably good, and this is where Shangri La shines. A special thanks to Front Office Manager Mr Assem Amin for the warm welcome and nice room allocation. On my first visit breakfast was a set menu, whilst by my second it was an assisted buffet. Everything felt very safe and Covid secure. The pool deck bar iKandy is also very nice. The Christmas decorations in the hotel were beautiful, valet parking quick and reliable and the lifts very fast. Also, you don't need to fumble for your key card to work the lifts which is a pleasant relief. I would definitely come back to the hotel, although the room rate can go quite high during busy times. Recommended.
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: Ask for Burj Khalifa view on a higher floor
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded yesterday
Dear savvy_dave, Thank you for taking your precious time to write and share your experience with us on TripAdvisor and thank you for choosing to stay at Shangri-La Hotel, Dubai. We are thrilled to learn that you had a superb stay with us and were pleased with our services and hospitality. It is wonderful to note you enjoyed our offerings and the features of the hotel during your visit. Thank you for your kind remarks shared towards our colleague Mr. Assem Amin. Our people are our most valuable assets, and it is through their efforts only that we accomplish service excellence and delight our guests each and every time. He will be grateful to be recognized in such a wonderful manner. Thank you indeed for your positive feedback and compliments. It was a great privilege having you stay with us and taking care of you. We certainly look forward to welcoming you back again here at Shangri-La Hotel, Dubai in the nearest future. With best regards, Hakan Ozel General Manager
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fwq88 wrote a review 5 Mar
Kuwait City, Kuwait7 contributions
Stay was super awesome, thanks to the hospitality of Maria and Chaimae at the pool lounge as they made our stay spectacular. And everything was amazing . Very close to dubai mall and city walk great stay
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear fwq88, Thank you for taking your precious time to write and share your unforgettable experience on TripAdvisor following your recent stay at Shangri-La Hotel, Dubai. We are grateful to read that you were satisfied with the overall products and services of the hotel and that you enjoyed your time spent at the pool. Thank you for your encouraging message and recognition shared towards our colleagues Maria and Chaime, it is through positive comments such as yours that we are able to keep ourselves motivated to continue to delight our guests. Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the nearest future. With best regards, Hakan Ozel General Manager
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sulaiman wrote a review 5 Mar
2 contributions
Great service in the hotel and especially in the pool with Maria and chaimae. Rooms were clean , must have pho bo soup from Vietnamese Resturant . The hotel is conveniently close to dubai mall and city walk which are great to visit .
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear sadakheel, Thank you for your patronage at Shangri-La Hotel, Dubai and taking your precious time to write about your hotel experience on TripAdvisor. We are delighted to read that you had an amazing stay with us and were pleased with our services and facilities offered. We continuously strive to ensure to always delight our valuable guests such as yourself with our uncompromising quality of products and services. Your kind words shared towards our colleagues Maria, Chaime are indeed appreciated, they will be happy to note their efforts have been recognized in such a friendly manner. It was our pleasure to take care of you throughout your visit. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the nearest future. With warm regards, Hakan Ozel General Manager
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business voyager wrote a review 4 Mar
India3 contributions3 helpful votes
One of the my favourite brands in chain hotels I am always sure how I will accommodate well when l stay at any Shangri-la hotels And this hotel has maintained good standards and services The staff were very helpful, friendly provided very nice room with good view of city from my room I was very satisfied with the Hospitality and services provided by employees Breakfast and facilities were great and enjoyed every moment during stay
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Date of stay: February 2021Trip type: Traveled on business
1 Helpful vote
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear worldbusinessvoyager, Thank you for taking your precious time to share your wonderful review with us on TripAdvisor. We are very happy to know and being recognized as one of your favorite brands in chain hotels as you have labelled and that you enjoyed our services and hospitality. We are also delighted to learn our breakfast spread and hotel facilities were to your liking during your visit. We thank you for your kind words, it was a great privilege for us to take care of you. We certainly look forward to your next visit and welcoming you back at Shangri-La Hotel, Dubai in the nearest future. With best regards, Hakan Ozel General Manager
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Abdullah wrote a review 3 Mar
5 contributions1 helpful vote
I’m coming to Shangri la hote 6-7 times in the year. I always book with breakfast. But today I decided to come for dinner. I feel so special- Miss Nazhifa show me around the buffet and explain everything. She advised me to try apricot crumble which was soo good so testy . She’s so professional and kind I use to see her always during breakfast time . And also want to say thanks to Mohammed and Tarek
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Date of stay: March 2021Trip type: Traveled on business
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded 5 days ago
Dear Abdullahlokan, We are grateful to read your positive feedback on your dining experience at the Dunes Café. Thank you for taking the time to write and share your positive feedback on the restaurant’s service and the quality of the buffet. Your generous comments on the hospitality and the professional services provided by Nazhifa are indeed rewarding. We go to great lengths at our hotel to ensure that our guests are given the attention and comfort they deserve, it was our pleasure to serve you. We thank you for your loyalty and certainly look forward to welcoming you back again at Shangri-La Hotel, Dubai. With kind regards, Hakan Ozel General Manager
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Previous
PRICE RANGE
US$122 - US$273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
302
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Frequently Asked Questions about Shangri-La Hotel, Dubai
Which popular attractions are close to Shangri-La Hotel, Dubai?
Nearby attractions include Blue Waters Marine (0.01 km), Madouk Nights (0.4 km), and Mantis Dubai (0.4 km).
What are some of the property amenities at Shangri-La Hotel, Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Hotel, Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel, Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Hotel, Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Hotel, Dubai?
Conveniently located restaurants include 24th St. World Street Food, Jones The Grocer, and View By Dusit.
Are there opportunities to exercise at Shangri-La Hotel, Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Hotel, Dubai have an airport shuttle?
Yes, Shangri-La Hotel, Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Hotel, Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel, Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Hotel, Dubai?
The staff speaks multiple languages, including English, Russian, Chinese, Hindi, Arabic, and Filipino.