Sheikh Zayed Road, Dubai 75880 United Arab Emirates
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#46 of 946 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Location
89Good for walkers
Grade: 89 out of 100
152Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
Sheikh Zayed Road, Dubai 75880 United Arab Emirates
Name/address in local language
Getting there
Financial CentreDubai Metro6 min
Burj Khalifa/Dubai MallDubai Metro10 min
3441Reviews212Q+A100Room tips
Reviews
Traveler rating
- 2,996
- 299
- 80
- 29
- 39
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Great experience in Dubai, lovely helpful people everywhere, fabulous buffet for breakfast and dinner ! Big and clean room, well insulated in spite of the close motorway. Well situated not far from the metro. Love it all ! Highly recommended
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Best service ever Everthing was fine Beshoy is professional and so courteous Shangril is alwamy favorite The room is clean and Housekeeping is very good The location is also amazing I wipl come back always for vacations
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded 15 Jan 2023
Dear FawazEid, Thank you for taking your precious time to write and share about your recent experience on TripAdvisor. We are grateful to read your beautifully described positive feedback with regards to hotel’s location, hospitality of our colleagues and products and services offered. We go to great lengths when it comes to hospitality and services to ensure that our guests are given the best attention and comfort they deserve. Your kind compliments for our colleague Beshoy is highly appreciated. Our people are the assets of our company who aim to cater to the needs of our guests with the utmost care by rendering the services truly from their heart. He will be delighted to hear his efforts have been recognized. It was our pleasure to be at your service during your visit. We certainly look forward to welcoming you back again at Shangri-La Dubai in the near future. With kind regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where do I start? Service, rooms, breakfast - everything is absolutely fantastic about this hotel. One of the best hotels I’ve ever stayed at - and at an amazing price for what you are receiving. Amazing service from the team at the breakfast area from Ahmed, Sarath, and Nazifa!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had the most amazing time. Great hotel and customer service. Khodarahm was especially helpful and pleasant, particularly when needing to order a taxi, or seeking local advice. Thank you and see you again soon 🙌🏽.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded yesterday
Dear sanjayluthra, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services, especially the warm hospitality of our colleagues, specifically Khodarahm. I will be more than glad to share your kind words to him and I am pretty sure that he will appreciate your commendations. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely. Everything a 5* should be. I’ll definitely come back again. Moreover I’d refer everyone I know to this lovely Hotel. Dubai is Shangri-La and Ahmed is the right guy to call upon for your breakfast needs. His Latte is so funny with the smiley face.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded yesterday
Dear 489ikel, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. Truly heartwarming that you will refer Shangri-La Dubai to your family and friends. It was our privilege to take care of you. Please rest assured that I will share your kind words too with Ahmed who made your breakfast extra special. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KhodarahmMr. God have mercy, if it wasn't for us, we would have been confused. The best thing is that there was a man named God Rahm in this hotel who helped us a lot, he was very kind and professional.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded 2 days ago
Dear sherir924, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. What is more heartwarming is that our colleague, Khodarahm made your stay very memorable as you were touched by his kindness, warmth, and hospitality. It was our privilege to take care of you. I will definitely share your kind words with him. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would definitely recommend this hotel because it’s easy access to any part of dubai and specially hospitality in shangri -la dubai is superb💐 I would like to mention miss Nandini from horizon club Receptionist she was very quick and helpful Thank you see you soon
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded 2 days ago
Dear ZaheerS72, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. What is more heartwarming is that our colleague, Nandini made your stay very memorable as you were touched by her kindness, warmth, and hospitality. It was our privilege to take care of you. I will definitely share your kind words with him. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service was great. Friendly employees overall and really good food. Ahmed in the breakfast was very helpful and kind. Zainab in the breakfast was also friendly. The view from the room was great. I enjoyed my stay
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded 2 days ago
Dear salmaalabbasi, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We would be happy to share with Ahmed and Zineb your kind words and commendation which I am pretty sure will be sincerely appreciated. I am glad that you loved the view from your room as well. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay was pleasant and the staff is very nice. I’d recommend you take some time in the spa on the fourth floor. If you decide to take a massage, ask for Aida - she’s great and you’ll be good as new.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded 2 days ago
Dear 908kristijans, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We would be happy to share with Aida your kind words and commendation which I am pretty sure will be sincerely appreciated. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gr8 to stay here .. nice service but vegetarian food can be improved. Completely enjoyable stay otherwise. Nice hospitality from all the staff inside the hotel. Room service is also very fast. Would definitely recommend to stay
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Ozel, General Manager at Shangri-La Hotel
Responded 2 days ago
Dear GauravG630, Many thanks for taking your valuable time to post your review on Tripadvisor following your stay at Shangri-La Dubai. Thank you for sharing your valuable feedback. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$152 - US$304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
428
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Claim Your ListingSHANGRI-LA HOTEL - UPDATED 2023 Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor
Frequently Asked Questions about Shangri-La Hotel
Which popular attractions are close to Shangri-La Hotel?
Nearby attractions include Mantis Dubai (0.4 km), Blue Waters Marine (0.01 km), and Madouk Nights (0.4 km).
What are some of the property amenities at Shangri-La Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Hotel?
Conveniently located restaurants include Nolo, Benjarong, and AER Lounge Dubai.
Are there opportunities to exercise at Shangri-La Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Hotel have an airport shuttle?
Yes, Shangri-La Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Hotel have airport transportation?
Yes, Shangri-La Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.