We stayed in the Club rooms with Meridien club lounge access. Thoroughly enjoyed the breakfast, afternoon tea and happy hour. Enjoyable wine and canapes. Especially big thanks to the service staff and their manager George who speaks multiple languages and was able to assist us in our native tongue! I would also like to thank Michele Silva from reception for helping us with all our queries. We will come back and next time we will bring our friends with us!
Wonderful experience at Natural Elements - Gym because of excellent customer service from an amazing staff Sehrish. She has been excellent with her customer service skill. Taking care of me by providing gym towel, water, locker key…etc
This is a great hotel and not just for work trips. We have stayed at the Royal Club twice for ten times each, as a family with teens and as a couple. Both times were great. The rooms are large and beautifully designed, so are the public spaces. The gym was totally adequetw to our needs and with complimentary water bottles and towels. The pools are, I think, more suotable for aduls and we enjoyed the bar pool and the quite pool for adults a lot. The meals included to the Royal Club - breakfast, afternoon tea and happy hour - are splendid and we were wonderfully taken care of by Sreelal and the other helpful staff. The hotel is very near to the airport but you hardly hear the planes to the pool and not at all indoors. The hotel is quite far away from Jumeirah Beach but is definitely worth the money and peaceful, relaxing place to stay in Dubai. …
I've been a member of Natural Element Gym for several months now, and I am thoroughly impressed with the quality of the facility. The gym is always spotlessly clean, well-maintained and equipped with a wide variety of equipment. What I love most about the gym is the variety of workout options available. They have everything from free weights and weight machines to cardio equipment, functional training areas, and group fitness classes. The gym also offers a wide range of amenities, such as a sauna, locker rooms, and towel service, which add to the overall experience. The layout of the gym is well-thought-out, with ample space to move around and work out without feeling cramped. The staff are always available to assist with any questions and are knowledgeable about the equipment and workout routines. Overall, I highly recommend Natural Element to anyone looking for a high-quality fitness facility. It's clear that the staff take pride in maintaining the gym to a high standard, and it shows in the cleanliness, equipment variety, and overall experience. The front desk assistant (Nisha, Sehrish & Josel) provides excellent customer service. They are always friendly, knowledgeable, and efficient, making every visit a positive experience. They go above and beyond to assist with any questions or needs and make members feel valued. Highly recommend exceptional service!…
I have lost count of the number of times we have stayed here! We always stay here as we have tried so many other hotels but they just don't compare! I now give it 5 stars as the little things have been rectified. Spoons with your cups in the morning saves you scrambling around looking for one. And smoked salmon is back! We choose pool access room and so worth it. 30 seconds from the pool. Our favourite pool by far with friendly staff who always remember you from previous visits. Makes you feel valued. The beds! Wow. I never sleep well om holiday but I always sleep so soundly here. Pillows are perfect. Staff can't do enough for you and am looking forward to returning in May, September and November. Trying club room next time so will see how that compares. This hotel is perfect for adults. We stay here too as husband works and I sunbathe with hardly any screaming children that can ruin a peaceful holiday as I recharge from my full time job back home. Thank you for keeping up the high standards and making it a pleasure to return each time!…
We have been using the gum and pool here for years and we definitely feel at home especially with the extremely helpful and kind staff. Selfish and Josel never fail to welcome me everyday with a smile. They are always well groomed and attentive to my needs. Keep up the great standards!
I like the gym and the pool, staff are very welcoming, supportive and friendly, specially Josel and Sehrish. I’m here for long time and their service is simply amazing will definitely recommend this gym because of them.
We had an early morning onward flight so wanted to stay in a hotel near to the airport for our stopover. It’s literally a few minutes taxi drive from arrivals at DXB which was perfect for us. Due to my husband’s Titanium Lifetime status with Marriott Bonvoy, we were upgraded to Le Royal Club which is a completely separate building. It has its own rooftop pool which is a little small but the large complex has another 4 pools that you can use so a wonderful choice of facilities and our room was spacious with a modern, minimalist theme and a wonderful jetted tub. Le Royal Club breakfast was fabulous with everything you could want and more. The afternoon tea offering was superb and was delivered straight to your table. Extra cakes/sandwiches were also available upon request. The exec lounge set up in the evening is slightly different to other Marriott hotels we’ve stayed in but still very good. Instead of a buffet with hot and cold food on offer, the staff delivered a selection of tasty canapés directly to your table. Small plates but very delicious. The cocktail menu was also pretty good and staff attentive. We were only here for a couple of days but from what we saw, we enjoyed. The chap who delivered our luggage to our room was particularly lovely (Nikkonel) and all of the staff were helpful. We usually stay downtown or at the marina, however, if you have an early /late flight then this is definitely a good place to consider for proximity to the airport. The only slight downside was that the hotel did not provide a complimentary shuttle to/from the airport which I believe they used to (for Le Royal Club guests). Seeing as the airport is literally across the road from the airport, I believe this is is something that would be fairly easy to arrange and would provide guests with an extra reason to stay here- especially when there are several outstanding hotels in Dubai.…
Stayed at the Royal club and loved it. Top service and so clean room. A special thanks to Mr.Sreecal, Mr.Nengah, Mr. Sharon, Mr. Furqan Ms. Nirbika and Ms Rokshana for outstanding service and kindness. Will definitely come back. The breakfast buffet was very good and the afternoon tea was lovely, highly recommend this hotel. The location was perfect.
It was really great hospitality and SamSaam was amazing. He was so kind and helpful. Service was very fast and the food was great. SamSaam always has a smile on his face, which customers always appreciate it.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing