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Sheraton Mall of the Emirates Hotel, Dubai

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Traveler (1373)
Room & Suite (581)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Directly connected to the world-renowned mall, the Sheraton Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Pool
Room service
Restaurant
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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Location

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Contact
Sheikh Zayed Rd Al Barsha 1, Mall of the Emirates, Dubai 450309 United Arab Emirates
Getting there
Dubai Airport22 km
Dubai World Central - Al Maktoum International Airport23 km
Mall of the Emirates5 min
First Gulf Bank12 min
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2,539Reviews
1,657Photos
62Q+A
100Room tips
Traveler rating
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Popular mentions
I was booked 2 rooms in the hotel,,my notes on this stay is Positive: - the check in and out was very fast and smooth. -rooms service very helpful and they quickly responded for what i need -location - friendly staff Negative: -Need to switched the elevator to reach your
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We have been coming to this hotel over 100 times now and everytime we receiving amazing service! Everyone is so great at making us feel welcomed and at home. In particular, I would like to mention Nadir from the reception area - Nadir is always proactive and always makes us feel
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Sheraton mall of emirates is the place to be.. never been disappointed... suitable for your every need... stayed in executive room therefore we used the executive lounge.. great service great team.. the hotel is connected to the mall of emirates... i will recommend this hotel..
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In fact the hotel is good , but unfortunately the service was not like before , they are trying to help me and trying to call the manager but the manager was not helpful and not cooperating with us and stuck with his strange decision, Mr.George was great and i like his welcoming
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Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates Hotel, Dubai
Responded 1 week ago
Dear 84bandera, I was deeply saddened to read your review of your recent stay with us. We pride ourselves on our service and I apologize that on this occasion we have fallen short of this. I am investigating all matters with my team members and would welcome the opportunity to discuss this with you further. Please feel free to reach out to me at yves.tarabout@sheraton.com Warm regards, Yves Tarabout General Manager
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I stayed here for 6 nights with my husband and 9 months baby. The hotel was good however out of the 6 days the hotel had events on at the pool and would close at 4pm for private events. I was unaware of this and if it was mentioned before whilst booking I would have definitely
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Response from SheratonMOE, General Manager at Sheraton Mall of the Emirates Hotel, Dubai
Responded 1 week ago
Dear hajra111, I am deeply saddened to hear of your experiences of your most recent stay with us. Unfortunately, we are not often able to know our rooftop events schedule so far in advance during the booking process. Furthermore, as a result of miscommunications, this information was not shared correctly to you on the day. I am sorry for the inconvenience this caused you and your family and extend my sincerest apologies. We pride ourselves on our service and I apologize that on this occasion we have fallen short of this. I am investigating all matters with my team members and would welcome the opportunity to discuss this with you further at yves.tarabout@sheraton.com Warm regards, Yves Tarabout General Manager
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Vista do apartamento no 21º
Photo provided by managementSheraton Mall of the Emirates Hotel, Dubai
Guest room
Photo provided by managementSheraton Mall of the Emirates Hotel, Dubai
Guest room
Photo provided by managementSheraton Mall of the Emirates Hotel, Dubai
Guest room
Photo provided by managementSheraton Mall of the Emirates Hotel, Dubai
Guest room
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123456117
I think so
0 votes
Hello. Do you need it for the full stay? I believe hotel can support, have you contacted with them?
0 votes
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This question is for management of Sheraton otherwise it is not a legitimate question for a fellow traveller
1 vote
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I guess it depends on the size of the room; we had a king bed - and there was like a small couch along the window - which could possibly fit a person as long as they don't move too much in bed. I had one day taken an hour nap on the couch - and it was quite comfortable.
1 vote
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12345613
"Rooms that are facing the city"
"Excellent Stay in Sheraton"
"Hotel is connected to Mall of the Emirates and the Ski Resort in Dubai is in the mall too. Great location"
"Be careful about noise from the main roads. We choose to look over the Mall for this reason."
"Be pleasant at check in and smile"
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12345620
PRICE RANGE
US$103 - US$347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman dubai mall of the emirates hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl BarshaAl Barsha 1
NUMBER OF ROOMS
481
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