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Mandarin Oriental Jumeira, Dubai

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Jumeirah Beach Road, Jumeira 1, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (887)
Dining (134)
Room & Suite (88)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental Jumeira, Dubai
Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#200 of 788 hotels in Dubai
Location
Cleanliness
Service
Value
Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. Mandarin Oriental Jumeira, Dubai offers guests a wide range of dining experiences, with six distinctive restaurants, bars and lounges, headed by internationally-acclaimed chefs, providing innovative cuisine and world-class mixology in a vibrant. Alongside Tasca, the signature Portuguese restaurant, the resort boasts a unique Japanese Warayakiya-style steakhouse and an array of other equally tempting dining options. The Spa at Mandarin Oriental provides the most extensive range of beauty and wellness therapies in the region. The resort’s Kids’ Club combines intriguing and educational activities in a safe environment for kids, allowing parents to relax.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Paid wifi
Internet
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Russian, Arabic, Chinese, Filipino and 1 more

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
33Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
627Reviews41Q+A85Room tips
Traveler rating
  • 582
  • 26
  • 9
  • 5
  • 5
Time of year
Traveler type
Language
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Popular mentions
avrammiller wrote a review 13 Jun
San Francisco, California156 contributions160 helpful votes
We had just spent 10 days in the Seycelles. That had been our first trip in more than 16 months due to the virus. We then flew to Dubai. Emirates flies at 11:50 pm and that flight arrives at 4:30 am. We booked our room for that night so we could be certain we could get into it when we arrived at the hotel around 5:30 am. Our room which BU was on the club floor was beautiful. The hotel service was amazing. The restaurants were great. Breakfast was unbelievable. The staff was very competent and friendly. I had a great massage. We did not use the pool or beach. It is crazy hot there this time of year. The hotel helped us arrange for a PCR test which we needed in order to go to Abu Dhabi for the day and to fly to the USA. We used the club several times for small bites and cocktails. Very nice! We liked the location a lot.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: The clubroom on the 5th floor was of great value.
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Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai
Responded 5 days ago
Dear avrammiller, Thank you for taking the time to share your feedback with the TripAdvisor community. It's great to read that you enjoyed your experience with us. We all look forward to welcoming you back soon. Regards, Werner Anzinger General Manager
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2faisal wrote a review 11 Jun
Riyadh, Saudi Arabia52 contributions28 helpful votes
You can find a great restaurants to chill out .. specially the restaurant “Tasca” it was amazing to plan for dinner on it .. Also, the interior design of the hotel is impressive .. lot of ppl on the lobby and little bit crowded But there is something weird on this Hotel which is the security staff, you will feel that you are suspicious guest .. specially those security men in the outdoor areas that are standing on the beach and around the walking area and swimming pool.. they so low in their speech and attitude and they are not respected at all which gives a bad image to the Hotel .. so I recommend to the hotel management to reconsider this issue ..
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai
Responded 5 days ago
Dear 2faisal, Thank you for sharing your feedback on TripAdvisor. While we’re happy to learn that you enjoyed our hotel's interiors and your dining experience at Tasca, we’re very sorry to hear that you experienced some inconveniences during your stay. The safety and security of our employees and guests is our primary concern. However, all your comments have been addressed to the concerned departments. We always appreciate our guests' feedback and we will use your comments constructively. If there is anything we can do to make your next experience with us an enjoyable one, please do let us know. Sincerely, Werner Anzinger General Manager
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BambinaRosa wrote a review 11 Jun
Lucerne, Switzerland229 contributions156 helpful votes
Upon arrival I was welcomed into the height of Excellence on all levels!! This was my 7th stay in Dubai and my first at Mandarin Oriental. I found my new home in Dubai!! I cannot wait to go back! The rooms are stunning, the service is world class, and the beach quality is the best I’ve seen in Dubai! Thank you to the amazing Doormen & Bellteam for taking such good care of us and securing our transportation needs while staying at the hotel!! Thank you, Mohammed, Dushko, Ogoro, Paul, Yadav, and all Door / Bell team!!! Thank you to the gracious Tesla Drivers and Airport Angels Sajir, George, & Attiq!! I arrived after midnight at the hotel and was warmly greeted by the lovely Asra from Guest Relations who whisked me off to my gorgeous room filled with personalized amenities and secured me a quick and safe in-room check-in. Thank you also to Guest Relations Angels Pim and Abdelaziz for your daily gracious assistance and smiles!!! The smiles never stopped especially with the wonderful Reception team! Thank you Kataryna, Mehdi, Alexandra, Anchal, and all the team for all your kind assistance!! A big genuine thanks to the amazing Concierge Team headed by Maestro Amado for your professional and personalized service including swiftly sending me items I had forgot in my Suite after my departure!!! Thank you Ogoro, Joseph, Ayoub, Ali, and all the team!!!! So much gratitude for your assistance!! The Rooms division team lead by Joachim seemed to be everywhere all the time and always checking in to make sure guests were happy. Thank you Korel for showing me some of the other lovely room categories during my stay! A huge applause to Duminda and his professional Room Service Team! They helped organize everything from my personalized veggie power juice in the morning to special customized Lebanese Mezze Dinners looking out over the stunning views of Jumeira Bay from my terrace! Thank you Ali, Daniel, Toan, Pepsi, Roy, Pepsi, Robin, Reddy, Isuru, Kishore, Zainab, Briya, & all the in-room dining team!! Special thanks to Chef “Queen” Leem for making me one of the best Vegetarian Lebanese food feasts ever!!! Thank you, Chef Fabio, for the special pizza room service dinner (Pizza bianca with truffles)!!! The big choice of the day was where to have breakfast?? The lively & airy “The Bay “ restaurant was always a good choice where Host Dimitri and his team welcomed me to a delectable choice of breakfast foods from around the world. Thank you Shivan & Jomin and all the team for your professional service. As I was staying in a Junior Suite, the private Lounge was a perfect choice for a quiet personalized breakfast served until 12 noon (love this perk)!!!! Thank you, Chef “Queen” Neem, for the delicious made-to-order breakfasts!! Your coconut pancakes are the best pancakes in the world! Thank you Michelin, Ingo, Luciana, Cynthia, Aihzan, Theresa, Mel, Quezy, Fam, and all the wonderful team at The Lounge for your personalized service for breakfast, afternoon tea, and cocktail hour!!!! Taska is stunning whether for a sunset drink, lunch, or dinner! My Suite was on the same floor, so Taska was kind of like my extended living room with family! Thank you, Joao, Rafael, Joao #2, Andre, Tiago, Nadim, and all the team for your gracious hospitality!!! The food was divine – the clams are amazing!! The chef made me an amazing vegetarian dish that was not on the menu. You guys ROCK!!!! Netsu is hands down one of the best restaurants in Dubai! Thank you Angel Sommelier Sourav, Dimitri, Rudolf, Edoardo, Patricia, Isham, VIkum, Sophia, MIlica, Zizka, and all the team!!! My big compliments to all the “master” chefs cooking up the most delicious mouth-watering food ever!!!! The Pool Angels Sanji and Linda welcomed me every day with big smiles on my way to the beach! The Beach is one of the best I’ve seen in Dubai and the beach team are always there to provide wonderful friendly service (even though they unfortunately need to work with masks in the extreme heat of the day). Our gratitude goes to Bolt (Hussein), Moyo, Lucas, Durga, Pan, Gibril, and all the hard-working Beach Team!!! The Spa and its team were amazing! I ended up booking treatments every other day! My Spa Journeys went beyond my expectations thanks to the expert Therapists and the beautiful sleek facilities at the Spa. A big, huge thank you to Spa Angels Tash, Lila, Chuni, June, Johnalyn, Olra, Miriam, Olga, Eka, Weng, and all the team!! I cannot wait to come back!!! Personal Trainer Olra accompanied me into Vertical Yoga Heaven with the not-to-be-missed Private Hammock Yoga sessions! I’ve done this hanging yoga before, but Olra took my experience to a new level and really tailored the sessions for me and my body / needs. It felt sooo good!!! And lastly, I give my deep gratitude to my Housekeeping Angels Avhinav Sharma, Vishal, Oja, and all the team! Thank you for all the details in my room and for your flexibility with timing! My Suite was impeccable, and you all contributed so much to keeping it that way throughout my stay!!! Bravo and many thanks to all the teams at Mandarin Oriental Dubai for your smiles, gracious service, and dedication to excellence!!
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Go for a Suite and enjoy the benefits of the world-class lounge
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Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai
Responded 6 days ago
Dear BambinaRosa, thank you for taking the time to share such wonderful feedback on TripAdvisor. Happy guests and their comments are always a great start to the day. We are delighted to know that you enjoyed your time with us and it was a pleasure sharing your feedback with the team this morning. If there is anything we can do to make your next stay even more comfortable, please let us know. Regards, Werner Anzinger General Manager
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aquinoplotado wrote a review 11 Jun
Dubai, United Arab Emirates125 contributions91 helpful votes
It has always been a plan to stay in this very luxurious hotel because of their extremely professional staff and excellent customer service skills of Rowie as expected from Mandarin Oriental being one of most respected brand in hotel industry specifically for luxurious hotel groups and as a fan of luxury hotels, I was really impressed with the high caliber of professionalism, friendliness of their staff and for being extremely professionals like Rowie and Mouad. Rowie was the reason why we decided to choose Mandarin Oriental Jumeira Dubai as our next destination and he was one of the Best and Most Knowledgeable and Professional Staff we have ever met in this hotel. Lots of Real Professionals in this hotel, and this is what I like with Mandarin Oriental brand and because of that, we will keep on choosing this hotel. Mouad is also amazing and truly a Superstar! He assisted me with my bookings and he was very polite and hospitable. You can really sense the smile and happiness on his job while talking to him over the phone while being assisted with my booking. Truly a First Class Hospitality from Mouad! I'm super impressed! This kind of hospitality is always missing in some other luxury hotels. But in this hotel, they will really go beyond your expectations as a Hotel Guest to become a loyal Fan of their brand through their genuine care and service which is also some of the qualities that are lacking in some other luxury hotels . Everything about their facilities, the restaurants, and the interior design was really superb and very ultra-luxurious! Just simply amazing, amazing and amazing! We have found now the #1 Best and Most Luxurious Hotel in the UAE, and that is the Mandarin Oriental Jumeirah, Dubai! We will keep on coming back!
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Date of stay: June 2021
Location
Cleanliness
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Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai
Responded 1 week ago
Dear aquinoplotado, Thank you for taking the time to write such a fantastic review. Happy guests and their comments are always a great start to the day. We are delighted to know that you enjoyed your time with us and it was a pleasure sharing your comments with the team. If there is anything that we can do to make your next stay even more special, please do let us know. We all hope to welcome you back soon to our resort. Regards, Werner Anzinger General Manager
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hkalmousa wrote a review 8 Jun
Riyadh, Saudi Arabia2 contributions2 helpful votes
Overall they stay was not bad, however, do i rate this hotel as one of the best hotels in dubai the answer is definitely NO!!. If iam going to compare the hotel price with others “peer to peer” i would say its the worst. Iv tried four season jumerah, bulgari hotels they are way to better. My overall experience with the mandarin was extremely
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Review collected in partnership with this hotel
Date of stay: June 2021
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Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai
Responded 1 week ago
Dear hkalmousa, Thank you for taking the time to review our resort on TripAdvisor. We are sorry to hear that you were not fully satisfied with your stay with us. If there is anything we can do to make your next experience with us an enjoyable one, please do let us know. Sincerely, Werner Anzinger General Manager
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PRICE RANGE
US$355 - US$1,337 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah
NUMBER OF ROOMS
256
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Frequently Asked Questions about Mandarin Oriental Jumeira, Dubai
Which popular attractions are close to Mandarin Oriental Jumeira, Dubai?
Nearby attractions include Mercato Shopping Mall (0.1 km), Vox Cinemas (0.06 km), and Grand Cinemas Mercato Mall (0.1 km).
What are some of the property amenities at Mandarin Oriental Jumeira, Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental Jumeira, Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Jumeira, Dubai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental Jumeira, Dubai?
Yes, free parking is available to guests.
What are some restaurants close to Mandarin Oriental Jumeira, Dubai?
Conveniently located restaurants include DailyDose, Netsu, and Tasca.
Are there opportunities to exercise at Mandarin Oriental Jumeira, Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental Jumeira, Dubai have an airport shuttle?
Yes, Mandarin Oriental Jumeira, Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Jumeira, Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental Jumeira, Dubai?
The staff speaks multiple languages, including Russian, Hindi, Arabic, and Filipino.